Get matched with top basement remodelers in Henry, VA

"I hired Don’s Home Improvement’s LLC to remodel my bathroom.I’m very pleased in the material he suggested I could use. He was very thorough in detecting a few hidden problems that were corrected, and now there will be no future issues. I was always shown damaged material so I knew exactly what was being replaced. I would highly recommend Don’s Home Improvement’s LLC and one of his employees John, who did a fantastic job!"

"Two of the Upgrade Remodeling pro's showed up and did the whole job in a excellent manner. The installed and cleaned up an in a superior manner. I would highly recommend for bathroom remodel or any other job you might have for them to do."

"The project was completed on time and within budget, and the final result is a stunning kitchen that is both stylish and practical. I highly recommend Tracy and Tyler to anyone looking to upgrade their kitchen. Their expertise and dedication truly made this a fantastic experience."

"The work was completed timely and professionally.  They cleaned up whatever debris everyday and upon completion inspected their work with me to see a flaws or correction.  There were no flaws or corrections.
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"Amanda was really very good!  At first I was very skeptical, thinking why did I pay money to just speak with someone on the phone about my kitchen remodel project... but after just a few minutes of her addressing some of the issues/questions I emailed to her earlier, I knew it was worth it.  It was very clear that she knew her business and she gave me several ideas that I had not even thought about.  I told her that I would definitely recommend her to friends and I will very likely use her again myself for my next home project!

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Top Floor Masters, Inc. is a client-focused company that strives to ensure the highest level of customer satisfaction.

"Quick clean, friendly ,professional I'm sure they are the best"

We specialize in basement finishing and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

"Chris came out to the property on or about the 22nd of March.  After that I never heard back from him.  So, I sent an email through his website on  4-11-12 advising I never heard back from him and asked whether or not he was interested in the work.   (see below) 

I received an email back stating "Sent last week. Let me know if you can't find in inbox or spam folder." 

I sent an email to him again and said I had not received anything, and also said I dont get much spam because I have a Cox account. He sent another email saying "Please give me a call when you can. I'll give the information over the phone. I was wondering why you did not respond to my email. Now I know. You never received them." 

I responded with another email asking for him to send me another copy via email. I advised him I have an illness and would need to see it on paper and not by phone because I would not remember things accurately.

After that I cannot tell you what happened. I can only show the succession of emails as follows. I did not see these until the 13th when I went online to check email again to see if the estimate was sent to me per my request. This is what I found.
 
email response 1; "Here"
email response 2; "Sorry about that last email. Please give me a call at 5403148539"
email response 3; "Mr. Buesing. Please call me when you can. 540-314-8539 Thank you,
email response 4; "Give me a call when you can. Christopher 540-314-8539"

Please note, I did try to call him and his voice mailbox was full. I sent him another email and told him it was full so I could not leave any information.

I received another email the next day. "Can you send me you phone number? I'll call you".

This didn't make any sense because my email shows he received my name and information through his website. It recorded it and it says " wrote: ">[email protected]> wrote:  a form has been submitted on April 11, 2012, via: http://aaahandymanservice.com/contact-us/ [my IP addess] 
Your default form> Your Name    Moke Buesing > Email    Phone    540-xxx-xxxx > Message    Chris, I have not heard back from you regarding a quote for the Grayson Ave home. Were you interested in the work? Thank You > powered by cformsII 

(I removed my personal information so the world does not have my phone number)

He was a nice guy but I don't have a clue why business has to happen like this above. Could he not have sent the estimate via old fashion USPS? As of 4-14-12 1430 hrs I have not heard from him. 

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"Excellent, careful worker. He works slowly but it is done right. There was a slight problem with the installation of the shower door and when notified of the leak, promptly repaired it.
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