Get matched with top ge appliance repair pros in Elkwood, VA

"Super helpful"

"I hired Daryl to convert my electric stove to gas. He was very friendly and charged a very reasonable price. He even called back about a week later to check his work. He wanted to know if after cooking had I discovered it not being level or any issues. I had no problems and appreciated that he was concerned with the quality of his work. I will call Daryl first if I have a project and find out if it is in his wheel house"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Residential Heat Pump failure. Previously serviced by another company, Told would need to replace system. Called Phil for estimate, explained chronological history of failure. He listened, looked, checked and tested and identified the point of failure, Replaced that part from his truck and the system is running again as it should. Phil explained clearly as he worked, very informative, professional and personable. I highly recommend Philco Mechanical Services and will call on them for my seasonal inspection and service."

"Outstanding workmanship. 2 hours of work, expertly done and actually was slightly under the estimate. Very well done. Great folks. HIGHLY RECOMMEND"

"We were looking for a Speed Queen washer (which is available at only 3 places locally) where I live. While another business had the one I wanted in stock, we decided to purchase from Appliance Connection because they were extremely knowledgeable, very patient as I was trying to make my decision, and they have their own delivery crew. We dealt with Richard Doverman for the sale. I was concerned about the Speed Queen because I noticed some of the tubs were a little rough at the seamlines. Richard ensured that the one that came in met my approval for “smoothness” and wrote up the contract in a way that made us feel we wouldn’t get stuck with something we weren’t happy with. When the washer arrived for delivery, we did learn that they used only dollies for delivery, rather than moving straps. We were worried that the dolly might harm our stone stairs outside and our hardwood stairs inside, so we deferred delivery that day. We then worked with Mark Romeo, who personally helped coordinate the delivery with us (we had arranged for someone comfortable with the strap method to handle part of the job for us). Mark personally ensured that the delivery was made at the same time we had the other men on site to move the new washer upstairs. Anthony delivered and installed the new Speed Queen. Our old washer was in a pan in case of leaks and we couldn’t remember if there was a drain under it. My husband was prepared to cut a hole in the new pan if that was the case, but hoping it would not be necessary. Unfortunately, once the old washer was removed, we saw that there was a drain hole in the old pan. We spent quite while trying to figure out a good way to cut the hole in the new pan so that it lined up perfectly (sounds easy, but it wasn’t going well), so we finally decided to just use the pan without cutting the hole for the drain for the time being. This whole time, Anthony was extremely patient and pleasant with us. I could tell Anthony knew exactly what he was doing with the installation and he took great care to make sure the machine was properly placed, connected, and leveled. I really can’t think of another business with so many employees who are so pleasant, accommodating, and patient."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Price and quality second to none. Will use them again and will recommend to any who ask my advise."