The immediate fix by Seal-Tite was to cut the concrete around the inner garage wall and force any water toward the sump pump. That sounded like a great idea at the time. BUT....It only added a Band-Aid to the problem and never addressed the cause of the problem. Being "waterproofing experts" I would have thought the company would have identified the cause of the problem. The cause was the concrete above the garage. When it rained, any water that could make it was forced in-bound toward the outside wall and ended up inside the garage on the floor.
A friend that came out to look at the work mentioned above, said, all we needed to do was cause any rain water to go out-bound away from the wall. Because Seal-Tite broke off a large piece of concrete in our backyard when they drove the truck containing the gravel for the French drain, we decided to add asphalt to the area near the garage wall. Lo and behold it worked. So why are we upset? For one, the problem was not what to do with the water in the garage. The problem was re-directing the water above. When we had asphalt added to our backyard, we had them make the ground higher near the garage wall. In fact, when the home inspector recently looked at the things Seal-Tite did to our garage he commented that the sum pump was dry and appeared it had never ran once. He was right. It is a brand new unit with zero mileage. In fact, since we had the asphalt laid, we had unplugged the sump pump and coiled the new cord above the sump pump plastic lid. For "waterproofing experts" we feel they sold us something that never addressed the cause of the water problem. They made extra money on us. If he was a true "waterproofing expert" he would have observed the cause of the water problem from the beginning.
Secondly, when they installed the French drain next to the retaining wall (we had never heard of a French drain until Seal-Tite mentioned it) they hand dug it using only a shovel. They only hand dug out approximately 2-3 feet and then laid the plastic tube inside the hole. It appears it was put in for surface drainage? Today, when we pull weeds, we have been able to touch and see the mesh that covers the pipe and therefore, have to be careful not to tear it.. We were later told by a contractor the French drain should have been placed deeper. We also read that it should have had a "cleanout" on the highest point since the pipe was approximately 110 feet in length (length according to contract) and could clear any possible, future clogs. But, in fairness to Seal-Tite, we don't know how deep it should have been dug. We thought it was put in to prevent hydrostatic pressure and after looking at different websites, appears to have been put in too shallow. Nevertheless, the main point I wanted to complain about was the charges for the work and the charge for the sum pump that was NOT needed to fix the garage problem.
IIn case Seal-Tite read this, I found the following information very useful. ""
Installation of a French drain system can add considerable cost to a drainage correction project and careful consideration of the scope of the project is required for the most cost-effective result. Understanding that groundwater movement is controlled by gravity, the installation of a ?cutoff? French drain on the uphill side of a building may be adequate to provide the needed protection. Soils and building materials soak up groundwater like a sponge. The French drain must be deep enough so that the soaking and wicking action is disrupted and overcome by the force of gravity drawing the moisture down and away from the structure.
The proper depth of a French drain system depends upon the application. When protecting a below-grade living space, the ?invert? (bottom) of the perforated pipe must always be kept well below the level of the finish floor. For purposes of protecting a crawl space or treating expansive soils, the depth of the French drain may become more a matter of judgment. For the best result, an experienced expert should be consulted.
Another important constraint on the depth of a French drain is the proximity and depth of foundations. An over-deep trench will undermine the supporting soil of an adjacent concrete footing and could cause settlement of the building or structure. To overcome this problem, the French drain could be installed in sections so that only a short length of the footing would be undermined at any one time. If another accommodation cannot be made, the adjacent footing may need to be extended by ?underpinning?.....
Also; "Cleanouts should always be installed for French drain as well as for surface drain systems. Install cleanouts at the high point of the system. Cleanouts should also be installed below any sharp changes in the elevation of the perforated pipe. The cleanouts should connect into the pipe with a ?sweep? fitting so that a snake or water jet can be run down the pipe to clear any clogs. Mark each cleanout as to whether it is for a tightline or a perforated pipe. You don?t want a future contractor installing new surface area drains and connecting them to your French drain system."
*Update to Provider response.*
Please note I started the review advising that the company did do this work years ago. Secondly, please also note; nowhere did the company address the issues/complaints in their response. That should get your attention because the substance of the complaint was not addressed. They have my file and has my phone number. If this was a big deal to the company you would think they would do a follow-up and see what they could do. I could sell them the brand new sump pump the sold me? The point being, is it ever too late to right a wrong?
Thirdly, the so-called "free" work they claimed in their response was another issue I did not put into the initial report at the time because I thought I had made my point. But, since they brought it up, let me address it. When they drove their vehicle into our backyard area it was filled with gravel for the French drain. The weight of their truck cracked a large, LARGE corner of concrete off of the concrete slab. After he completed the work we asked the owner to come back out to the job site to see what he would do. Since this was their fault, we asked him to cut out a portion of the slab to make it look better which he agreed to. (As we all know, nothing is free and even then he appeared reluctant) He made it sound as if he did us a favor by fixing what the company broke. As I said in the review, this has been an issue in the back of our minds that needed to be addressed. When our contractor/realtor friend asked about the work in the garage his mouth dropped. As I said in the initial review the sump pump has NEVER ran. It sits in the hole they dug, in our garage, with the electric cord unplugged and the plug is coiled up on top of it.
"},"url":"https://www.angi.com/companylist/us/va/troutville/seal-tite-basement-waterproofing-co-reviews-2309087.htm"},"position":4},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"F & S Building Innovations, Inc.","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"MICHAEL S."},"reviewBody":"Sales rep was very knowledgeable and professional. We would have used this company to do the work but based on our budget cost exceeded what we wanted to spend for the project. "},"url":"https://www.angi.com/companylist/us/va/roanoke/f-and-s-building-innovations%2C-inc-reviews-5533481.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Crockett Home Improvement Inc","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"W. D."},"reviewBody":"
I called this company approximately 1 month ago (July 2014) after I saw the name on Angie's List. I talked to a man who then set up an appointment and come to my residence to give me an estimate for my stairs. I even told him that I found his name on Angie's List. But, the appointment date came and went and NOBODY showed up! Nobody called to tell me they were not going to be at the residence. Did they lose my telephone number? They still had my address if they did.
On August 13th around 1500 hrs, almost a month later, I received a telephone call from Crockett Home Improvement. Her name was Susan. She said she was told to call me and ask me if I was still interested in the concrete job. No apology, no explanation as to why they ditched my appointment. I can only speculate they were too busy for a small job like mine and waited until they needed some work? I don't know. Nevertheless, they DID have my telephone number (since they were able to call me on August 13th) and they could have called me to advise they would not be here on the scheduled date and time. Is it too much to ask for a courtesy call?
This is unacceptable and unprofessional. This happens too often in the City of Roanoke. People take the time to stay at home when they have other things to do on that day and yet, contractors seem not to care about our day and our plans. Crockett Home Improvement boasts about being on Angie's List, and they may well do good work, but not calling with no apology and then calling a month later with no apology from the boss is just wrong. When I talked to Susan about them ditching my appointment, she acted apathetic/unconcerned about the failure to show up for the appointment and didn't seem to care that I was upset. All she wanted to know is if I was still wanting an estimate. Didn't offer to put a supervisor on the phone or try to make it right with a discount or something.
"},"url":"https://www.angi.com/companylist/us/va/christiansburg/crockett-home-improvement-inc-reviews-2011029.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"TIDY SERVICES","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Kathy M."},"reviewBody":"It went great. We will definitely use Tidy again. Strongly recommend this company. "},"url":"https://www.angi.com/companylist/us/va/salem/tidy-services-reviews-4535577.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Woods Family Heating & Air Conditioning","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Mary W."},"reviewBody":"The service person arrived promptly, explained everything he was doing and why. He convinced me to buy their extended service plan which offers several benefits. He also explained why I should have the duct work cleaned in order to keep the furnace running efficiently which I will be doing with Woods in January. It was a very positive experience and I would highly recommend this company."},"url":"https://www.angi.com/companylist/us/va/roanoke/woods-family-heating-and-air-conditioning-reviews-5608575.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Miracle Method of Richmond","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Ann F."},"reviewBody":"They were very professional. A very good company."},"url":"https://www.angi.com/companylist/us/va/rockville/miracle-method-of-richmond-reviews-6186994.htm"},"position":9}]}
Concrete Patio Work reviews from real Angi homeowners in Daleville, VA
I realize it has been a few years since this work was done, but after having a recent home inspection, it opened a wound that never healed. First, when we bought the house the garage had water showing up near the back wall inside the garage. We also had them add a French drain as a...
Michael S.
5.0
10/2014
Sales rep was very knowledgeable and professional. We would have used this company to do the work but based on our budget cost exceeded what we wanted to spend for the project.
W D.
1.0
08/2014
I called this company approximately 1 month ago (July 2014) after I saw the name on Angie's List. I talked to a man who then set up an appointment and come to my residence to give me an estimate for my stairs. I even told him that I found his name on Angie's List. But, the appointment date...
Kathy M.
5.0
06/2014
It went great. We will definitely use Tidy again. Strongly recommend this company.
Here at All Around we offer quality and affordable landscaping and home improvement services. We are a small family oriented business with 15+ years of hands on experience that we want to use to your advantage. we would love to help you with all your Home Improvement projects and Landscaping needs at an affordable price. We offer Free Estimates for our services and strive for 100% customer satisfaction! Let us turn your home into your own little paradise! Please don't hesitate to contact us. We would love to to hear from you!
"Wow!! I can't tell you what an incredible job All American Landscaping did on our landscaping. They took it from just okay to absolutely stunning and beautiful! They arrived early in the morning, completely prepared and ready to start; and didn't finish until dinnertime. Colby had great ideas on what would work for our landscaping and was so knowledgeable about which plants would work best for our environment. I can't say enough about them and my husband and I were beyond happy. I fully recommend them and say with absolute confidence you won't regret hiring them."
Marie B on May 2025
Here at All Around we offer quality and affordable landscaping and home improvement services. We are a small family oriented business with 15+ years of hands on experience that we want to use to your advantage. we would love to help you with all your Home Improvement projects and Landscaping needs at an affordable price. We offer Free Estimates for our services and strive for 100% customer satisfaction! Let us turn your home into your own little paradise! Please don't hesitate to contact us. We would love to to hear from you!
"Wow!! I can't tell you what an incredible job All American Landscaping did on our landscaping. They took it from just okay to absolutely stunning and beautiful! They arrived early in the morning, completely prepared and ready to start; and didn't finish until dinnertime. Colby had great ideas on what would work for our landscaping and was so knowledgeable about which plants would work best for our environment. I can't say enough about them and my husband and I were beyond happy. I fully recommend them and say with absolute confidence you won't regret hiring them."
At Dig Big LLC, we specialize in high-quality concrete work and the installation of durable, manufactured retaining walls that enhance both the function and beauty of outdoor spaces. Whether you need a strong, reliable wall to prevent erosion, define your landscape, or add visual appeal to your property, our expert team ensures precision installation using top-tier materials. Our concrete patios and walkways are built to last, offering a stylish and low-maintenance solution for any outdoor area. In addition to retaining walls and concrete surfaces, we provide custom hardscaping services to create functional and attractive outdoor spaces. With competitive pricing and a commitment to excellence, Dig Big LLC is ready to bring your vision to life. Contact us today to start your next project!
At Dig Big LLC, we specialize in high-quality concrete work and the installation of durable, manufactured retaining walls that enhance both the function and beauty of outdoor spaces. Whether you need a strong, reliable wall to prevent erosion, define your landscape, or add visual appeal to your property, our expert team ensures precision installation using top-tier materials. Our concrete patios and walkways are built to last, offering a stylish and low-maintenance solution for any outdoor area. In addition to retaining walls and concrete surfaces, we provide custom hardscaping services to create functional and attractive outdoor spaces. With competitive pricing and a commitment to excellence, Dig Big LLC is ready to bring your vision to life. Contact us today to start your next project!
Father Paver is a company dedicated to creating outdoor environments that inspire a sense of comfort and enjoyment only the outdoors can provide. We are dedicated to making clients happy and really making something beautiful for now and generations to come.
"Very well, Very accommodating to my wants and needs. made suggestions as to what would look and work best. In the end it was a beautiful job well done. I now have a showplace not just a backyard pool area"
Ronald S on July 2025
Father Paver is a company dedicated to creating outdoor environments that inspire a sense of comfort and enjoyment only the outdoors can provide. We are dedicated to making clients happy and really making something beautiful for now and generations to come.
"Very well, Very accommodating to my wants and needs. made suggestions as to what would look and work best. In the end it was a beautiful job well done. I now have a showplace not just a backyard pool area"
TrackZ Enterprise LLC provides general Asphalt maintenance and Paving services in the NRV and SWVA areas and serving surrounding areas. Give us a call or click for an estimate today!
"The crew arrived as promised and worked hard to complete the job in one day. They were contacted the following day when additional sealant was needed in certain areas. The response was immediate and job completed to our satisfaction. They were professional and very easy to work with."
William D on August 2025
TrackZ Enterprise LLC provides general Asphalt maintenance and Paving services in the NRV and SWVA areas and serving surrounding areas. Give us a call or click for an estimate today!
"The crew arrived as promised and worked hard to complete the job in one day. They were contacted the following day when additional sealant was needed in certain areas. The response was immediate and job completed to our satisfaction. They were professional and very easy to work with."
Concrete Construction experts with a Class A License in Roanoke, VA area. With our experience and knowledge in concrete construction, in residential projects and commercial projects. Many people have come to trust the workmanship and quality of Diprom Concrete Construccion. We'd love to add you to our list of satisfied clients. Why not consider us for your next job? Call now for a FREE estimate. Diprom concrete construction, offers quality service, skilled employees, and competitive pricing. Our staff has years of experience in concrete constructions, they are responsible and clean, with high moral values Customer satisfaction is important to us. Diprom Concrete Construction, will be happy to do the work you need.
"Cost more than we expected, but great job, it’s done and we are moving on with the rest of the project. Thanks guys."
James G on April 2021
Concrete Construction experts with a Class A License in Roanoke, VA area. With our experience and knowledge in concrete construction, in residential projects and commercial projects. Many people have come to trust the workmanship and quality of Diprom Concrete Construccion. We'd love to add you to our list of satisfied clients. Why not consider us for your next job? Call now for a FREE estimate. Diprom concrete construction, offers quality service, skilled employees, and competitive pricing. Our staff has years of experience in concrete constructions, they are responsible and clean, with high moral values Customer satisfaction is important to us. Diprom Concrete Construction, will be happy to do the work you need.
"Cost more than we expected, but great job, it’s done and we are moving on with the rest of the project. Thanks guys."
We pride our company on reliability, great communication, integrity and quality work. We strongly believe in giving our absolute best in all of our projects no matter how big or small. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business!
"We can't say enough positive things about Professional Hardscapes. We hired them to repair our enormous rock wall that collapsed after a storm. The entire job took about 4-5 days...which was seriously amazing considering the scale of the project. Henry, the owner, was quick to answer emails or other questions we had. Periodically we would watch the crew (basically because we were amazed at their skill). They were pleasant and professional. At the end of each day, they cleaned up their personal belongings and at the end of the project, cleanup was perfect. They did not interfere with our daily routines in any way. The cost of the project was very reasonable. We will hire them in the future to repair other sections of our stone wall. This project came after we had a bad experience with another contractor, so we were cautious. Much to our delight, this was a completely different experience. It was a blessing to have hired them - what a peace of mind they delivered (as much of our driveway had been blocked by the collapsed wall and stone everywhere). Thanks so much to Professional Hardscapes! Henry and his crew are wonderful people to work with."
Kelie S on July 2020
We pride our company on reliability, great communication, integrity and quality work. We strongly believe in giving our absolute best in all of our projects no matter how big or small. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business!
"We can't say enough positive things about Professional Hardscapes. We hired them to repair our enormous rock wall that collapsed after a storm. The entire job took about 4-5 days...which was seriously amazing considering the scale of the project. Henry, the owner, was quick to answer emails or other questions we had. Periodically we would watch the crew (basically because we were amazed at their skill). They were pleasant and professional. At the end of each day, they cleaned up their personal belongings and at the end of the project, cleanup was perfect. They did not interfere with our daily routines in any way. The cost of the project was very reasonable. We will hire them in the future to repair other sections of our stone wall. This project came after we had a bad experience with another contractor, so we were cautious. Much to our delight, this was a completely different experience. It was a blessing to have hired them - what a peace of mind they delivered (as much of our driveway had been blocked by the collapsed wall and stone everywhere). Thanks so much to Professional Hardscapes! Henry and his crew are wonderful people to work with."
At Fortress Foundation Solutions, we are here to take the industry by storm, offering elite interior basement waterproofing, mold remediation, crawl space repair, and foundation repair services to Central Virginia homeowners in Virginia. As a company, we are committed to improving the home improvement industry and creating a ripple effect that can change businesses, our community's lives and, the world for the better. Our website has an extensive collection of photo albums of our work, as well as information on the product and services we offer. We are happy to come out and take a look at your home. We offer free, no obligate estimates - and, our System Designers will give you a proposal that same day. WE BELIEVE MORE IS POSSIBLE! Give us a call today! (434) 299-9393
"Got the job done as promised."
Michael F on November 2024
At Fortress Foundation Solutions, we are here to take the industry by storm, offering elite interior basement waterproofing, mold remediation, crawl space repair, and foundation repair services to Central Virginia homeowners in Virginia. As a company, we are committed to improving the home improvement industry and creating a ripple effect that can change businesses, our community's lives and, the world for the better. Our website has an extensive collection of photo albums of our work, as well as information on the product and services we offer. We are happy to come out and take a look at your home. We offer free, no obligate estimates - and, our System Designers will give you a proposal that same day. WE BELIEVE MORE IS POSSIBLE! Give us a call today! (434) 299-9393
We offer exceptional service in all areas of tree care and landscaping industry. We love our job and take pride in our work. We don't leave unless you the customer are completely satisfied. I Michael Etter will personally shake hands with you and become a friend, not just another client. (P.S.)All types of cleaning and general handyman jobs included just ask!
We offer exceptional service in all areas of tree care and landscaping industry. We love our job and take pride in our work. We don't leave unless you the customer are completely satisfied. I Michael Etter will personally shake hands with you and become a friend, not just another client. (P.S.)All types of cleaning and general handyman jobs included just ask!
Looking for lawn and yard work services in the ROANOKE area? Look no further than B&M Landscaping. Our team of experts is here to assist you with all your lawn and yard work needs. With our exceptional service and attention to detail, we are dedicated to providing the best solutions for all your needs. Contact us today!
"I was very empressed with the work that was done. I will use B&W again for other projects. Thank you for the link to this person!"
Thomas M on November 2024
Looking for lawn and yard work services in the ROANOKE area? Look no further than B&M Landscaping. Our team of experts is here to assist you with all your lawn and yard work needs. With our exceptional service and attention to detail, we are dedicated to providing the best solutions for all your needs. Contact us today!
"I was very empressed with the work that was done. I will use B&W again for other projects. Thank you for the link to this person!"
Thomas M on November 2024
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FAQs for concrete patio work projects in Daleville, VA
Concrete repair costs range anywhere from about $0.10 to $0.15 per linear foot to fill minor cracks, to about $6 to $14 per square foot to replace damaged concrete slabs. Repair costs vary widely depending on the size and type of work needed. For example, replacing 100 square feet of driveway will cost between $600 to $1,400, on average.
The average cost of mudjacking is around $5per square foot of concrete, with most concrete leveling jobs totaling between $3 and $8per square foot. The typical cost to fix a sinking portion of concrete slab with mudjacking is around $1,100. The price you’ll pay depends on the size of the concrete slab you need to be leveled, the accessibility of the slab, and the type of material your contractor uses beneath the concrete to lift it back into place.
A paver patio can last anywhere from 20 to 100 years, depending on the type of pavers and how well you maintain them.
Travertine pavers are usually the most durable, lasting 100 years or more, with regular maintenance. Concrete brick pavers have a variety of shapes and colors available and typically last 25 to 50 years. Traditional brick pavers have a more classic look, lasting around 20 years with proper maintenance.
In most cases, no, mudjacking is not possible as a DIY job. Not only do you need specialized equipment to cut into your slab and pump the cementitious material underneath it, but it’s also a challenging process, and the consequences of making mistakes include additional structural damage to your home. It’s possible to rent mudjacking equipment to attempt a DIY repair, but the risk of added property damage usually isn’t worth the money you’ll save on labor, especially if the concrete you’re lifting is a part of your home’s foundation.
The cost of a paver patio is $3,800 for a 280-square-foot patio on average. Depending on the patio size, paver material, and design complexity, this cost can range from $2,400 to $7,000 or more.
The size of your patio is a significant factor in the project’s overall cost. If you're building a smaller patio of only 60 square feet, your costs will be closer to $480 to $1,500. If you want a more luxurious 900-square-foot patio, you'll spend closer to $7,200 to $22,500.
The Daleville, VA homeowners’ guide to concrete patio services
From average costs to expert advice, get all the answers you need to get your job done.
Mudjacking is an affordable and minimally intrusive way to level concrete surfaces. Use this mudjacking cost guide to see what your project will total.
Looking to spruce up your home’s exterior and add some value? Use this concrete walkway cost guide to see what it will cost to install new concrete paths.
Sunken concrete can be a structural issue, but a professional can easily repair it. Ask these concrete injection leveling and mudjacking questions before you hire.
Concrete efflorescence can affect the stability of structures. Learn about concrete efflorescence, including ways to repair it and prevent it from happening in the future.