Get matched with top fountain pros in Clear Brook, VA

"Mark and his guys were great. It did take a while to get in touch with them initially, but that is because I was calling during a very busy time of year, so if you don't reach them immediately, just keep trying. The guys came on time, did a great job eliminating the leak in my pond and rebuilding a nice looking waterfall. I would definitely hire them again. The B rating on price is only because I am used to hiring someone who used to repair ponds for fun and charged hobbyist prices. Unfortunately, he passed away recently. Mark's prices were right in line with the other professional pond companies, I just had sticker shock because I was not used to hiring a water feature professional."

"they did great work. highly recommend them"

"We chose Suncrest based on good reviews on Angie's List and a good feeling we had during our initial meetings with John. Their price, while not the lowest, seemed fair and transparent. Now that we are 1 month past completion, we are happy with the final product, but the experience of working with Suncrest was pretty unpleasant and we would never work with them again.
The project was supposed to take 4 months and it took 6 months. I understand that delays happen, but they were almost never communicated to us. The crew just wouldn't show up, often for a week at a time. John (owner) and Bryan (foreman) seemed to have no idea what was going on with the other person, and we had an extremely difficult time getting them to call us back. Bryan rarely communicated our change requests to his crew on the ground, so work would have to be redone, or was delayed further while we worked this out. Suncrest also had bad relationships with many of their sub-contractors. The work done by some of them was sub-par. For example - the new AC unit was poorly installed and flooded the living room floor. It was very hard to get the HVAC sub to fix this, since they wouldn't return John's calls for a week.
Bryan was supposed to be the foreman, but I felt like we had to nit pick every little details or Bryan would do things in an easy, slipshod manner. For example, they would miss areas of trim painting and then request payment for finished the trim portion of the work. Or they would say the kitchen cabinets were finished, when upon closer inspection by us, several of the doors wouldn't close properly. We felt like generally they had poor attention to detail. For example, all of the existing door hinges and door knobs in our house are gold, but without asking, they installed silver hinges in all of the doors, which doesn't match the gold knobs. Not a huge deal, but when you are paying over $100K, you expect that they will think about things like this.
The only positive part of working with them was the price. Overall we came in less than $10K over the estimate, all due to upgrades and additions to the project we request midway through the work. John was very fair about the prices of the change orders and didn't try to take advantage.
So overall we are happy with the final product, although it took a lot of "harassing" John and Bryan to make things right before we would pay them. But terrible communication means that we would never use them again, nor recommend them to any friends.

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"They responded quickly and fixed the pipe. The work was fine but a little expensive. My only reservation was price, but it has been a while, so I don't feel I can answer other questions about the company with a lot of confidence."

"Very well. He test each all sprinklers and make sure that are all working and when he found one broken he fixed it. He's been four years working for me and he is very good and very professional."

We here at CK Site Solutions take pride in our work and always pay attention to the minor details.

Propps Landscaping is your local lawn care and landscaping expert. Creighton and his team feel that their success is a direct result of excellent customer service. Propps Landscaping is on time all the time.

We're dedicated to providing our clients with the very best in concrete installation and repair for driveways, sidewalks, patios, steps, and a variety of other projects. With over 15 years of industry experience, we take and enormous amount of pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.\n\n