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05/21/2020
Craig B.
After weeks of back and forth and scheduling issues. They assessed the issued and quoted me a price of $4000 (four thousand dollars) which is completely ridiculous. the pond is not even three feet wide and cos me less than $2500 to install. I contacted Backyard ponds and they addressed the issue for $400 (four hundred dollars) Either the "professionals" and The Pond Doctor are crooks or are completely incompetent and are unable to do their job. Ether way I would advise anyone who is considering them to keep looking
Description of Work
Fix a leak in my existing pond.
Category excavators
Cost $4,000
Work Completed On 03/11/2020
06/27/2018
MICHAEL S.
Great work! Well worth it. Pind looked great. They even hauled out a snapping turtle and set him loose in the woods so our fish could survive!
Description of Work
Pond drained, cleaned and refilled
Category landscaping
Cost $1,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/25/2018
05/20/2018
Graham F.
A GREAT EXPERIENCE!! We went on Angie's List and found The Pond Doctor and read the reviews. We contacted Mark King, the owner, and described the work we would like done and sent him pictures of our garden pond. Mark responded right away and explained the steps needed to clean the pond and outlined what his company would do and he then provided us a cost estimate. We felt comfortable with selecting The Pond Doctor and Mark placed us on his work schedule and a few days later Jeremiah, the foreman, and his crew arrived. Everyone on the crew was polite, professional, and experienced and quickly tackled the large job ahead of them. The end result - our pond looks wonderful. After removing all the muck, the pond and waterfall were power washed, vacuumed, and the pond refilled with clean water. The pond looks as good now as it did 20-years ago and we owe it all to The Pond Doctor!! It's easy to see why The Pond Doctor is "A" rated and received Angie's Super Service Award. We feel fortunate to have found The Pond Doctor and to have had the opportunity to work with Mark and Jeremiah and his crew. We highly recommend The Pond Doctor as your "go to solution" for any garden pond projects and needs.
Description of Work
Our outdoor garden pond sat dormant for several years and had accumulated a large amount of leaves and debris. We needed the pond cleaned out and power washed and made ready for the installation of a new motor for filtering and sending water to a waterfall.
Category landscaping
Cost $850
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/16/2018
05/16/2018
Sid S.
Mark and his guys were great. It did take a while to get in touch with them initially, but that is because I was calling during a very busy time of year, so if you don't reach them immediately, just keep trying. The guys came on time, did a great job eliminating the leak in my pond and rebuilding a nice looking waterfall. I would definitely hire them again. The B rating on price is only because I am used to hiring someone who used to repair ponds for fun and charged hobbyist prices. Unfortunately, he passed away recently. Mark's prices were right in line with the other professional pond companies, I just had sticker shock because I was not used to hiring a water feature professional.
Description of Work
Repair a leaky pond with waterfall.
Category fountains
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/10/2018
04/10/2018
Brenda T.
Excellent. We have been customers for more than 10 years and I have no hesitation in recommending The Pond Doctor. Mark and his team really care about their work and customer satisfaction. Mark is very responsive - he answers queries within hours, and brings a calm demeanor to every discussion about the pond, the aquatic plants or the fish. He explores potential root causes of an issue, presents solution options with cost implications and offers a reasoned recommendation. He never goes to the most expensive solution first, but he does give an honest, professional opinion of what he thinks will work best. He also checks back to see how things worked out. I have never been disappointed. His team is knowledgeable, always willing to educate about pond and fish care. We have been very pleased with this service!
Description of Work
Annual cleaning of the pond in spring and fall, and checking any operational issues
Category fountains
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/10/2018
04/04/2018
Diana L.
The Pond Doctor was the best. Came every time without and lapses in service. Courteous, professional and very skilled. Highly recommend the Pond Doctor to anyone with a pond.
Description of Work
Regular and seasonal pond maintenace
Category fountains
Services Performed? Yes
Hire Again? Yes
Work Completed On 04/04/2018
03/26/2018
Lisa K.
They do great work. We had another company that gauged us and the pond filters and circulator were always breaking down. Since using Pond Doctor we have no issues. Twice a year maintenance and a beautiful pond that gives us a lot of pleasure.
Description of Work
All different services related to caring for our fish pond.
Category landscaping
Services Performed? Yes
Hire Again? Yes
Work Completed On 03/26/2018
02/23/2018
Tony F.
Have consulted with Mark The Pond Doctor several times over a number of years about issues in my pond network. He has come out in good weather and bad, and has provided valuable insights. He and his crew made short work of some plumbing repairs. I get good vibes for his knowledge, professionalism and integrity.
Description of Work
Pond maintenance
Category landscaping
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/23/2018
02/16/2018
David F.
Excellent, prompt and responsive service.
Description of Work
Water pipe for waterfall burst during cold spell. Also needed pond cleaning.
Category excavators,landscaping,fountains
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/15/2018
02/01/2018
Bill G.
Everything was done perfectly. Mark responded to my call and quickly got the necessary new pond skimmer. Installation was done very professionally and on a very timely basis. I've been relying on Pond Doctor for several years now and have always had an outstanding experience. I highly recommend them for all pond maintenance needs.
Description of Work
Install new pond skimmer
Category landscaping
Cost $2,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 01/26/2018
We design, install and maintain outdoor water features. Ponds, waterfalls, and fountains are our speciality. We can create an outdoor paradise in your backyard. Our maintenance services are not limited to pond cleanings, leak detection, pump installs, and maintenance schedules. Give us a call for all your water feature needs.
Ask for details
The Pond Doctor is currently rated 4.7 overall out of 5.
The Pond Doctor is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
The Pond Doctor accepts the following forms of payment: Check, Visa, MasterCard
No, The Pond Doctor does not offer free project estimates.
Yes, The Pond Doctor offers eco-friendly accreditations.
Yes, The Pond Doctor offers emergency services.
Yes, The Pond Doctor offers warranties.
The Pond Doctor offers the following services: We design, install and maintain outdoor water features. Ponds, waterfalls, and fountains are our speciality. We can create an outdoor paradise in your backyard. Our maintenance services are not limited to pond cleanings, leak detection, pump installs, and maintenance schedules. Give us a call for all your water feature needs.