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"Great work! Well worth it. Pind looked great. They even hauled out a snapping turtle and set him loose in the woods so our fish could survive!"

"We had a water feature that needed repaired. Called all over town with no luck till home advisor suggested Harmony Ponds. They were very helpful with suggestions for repairs and are going to send ideas of what they can do (the fountain needs a complete re-do). For now they repaired the liner so we can use it till we get it re-done. Very happy with their service."

"We had a water feature that needed repaired. Called all over town with no luck till home advisor suggested Harmony Ponds. They were very helpful with suggestions for repairs and are going to send ideas of what they can do (the fountain needs a complete re-do). For now they repaired the liner so we can use it till we get it re-done. Very happy with their service."

"We enjoyed the pond he created for us!"

"We really appreciated Suncrest and we will definitely work with them again.  They were honest, fair, competent, professional, quality-minded, and friendly.  They were invested in the success of the project, not just doing what we asked, but really thinking about it, and helping us make hard decisions along the way.  Throughout the project, I felt like this was a partnership in which we and the builders were a team, all working toward a shared goal, which was an excellent quality job at a very reasonable price.  I am delighted to say that this was achieved. 



On a big project, you end up making a lot of decisions halfway through, because that is when you can most easily figure out what you want.  In these instances, Suncrest was always very adaptable, accepting our new requests graciously, and re-planning their schedule frequently to make it happen.  I always felt that our change requests were priced fairly.  That was a big deal to us.  When you're in the middle of a big project, you feel really "stuck" in terms of negotiating power.  Costs were always clearly explained, and the pricing structure was always applied consistently, so as a result, I never felt railroaded into paying too much for anything.  When a big work package had to be done outside Suncrest by a specialist company, John (the owner) would sometimes recommend that we work directly with the subcontractor--either his suggested one, or an alternative if we preferred--rather than subcontracting it himself and taking a cut of the proceeds.  That saved us money, and gave us more control.  When there was a problem or miscommunication, which happens in any project, occasionally John would just take care of the problem at his own expense.  Other times he would negotiate very respectfully, to a mutually satisfactory outcome.  I never felt anyone was taking advantage of us.  In sum, I felt that Suncrest was very fair, and really appreciated that.



Another positive that really stood out was the professionalism of the workers.  Most of Suncrest's people had many years of experience.  Some even had college or associates' degrees.  Generally each specialized in a discipline (framing, plumbing, carpentry, painting) and was very good at it, and quick.  All were friendly, professional, respectful, and results-oriented.  They were also pretty clean and tidy.  Construction always makes a mess, but the workers kept this to a minimum.



I'm an engineer, and when choosing a vendor to build anything, we have a saying--"good, fast, cheap: pick two!"  You will never find a company that reliably gives you fast, cheap, high-quality results, so think carefully about which area you want to compromise.  For us, quality and cost were the 1st and 2nd priority.  Time was 3rd.  In our project, the work did not always proceed as fast as we would have liked.  Sometimes this was because Suncrest is not a huge company, and they had to juggle a limited staff among a lot of jobs.  Sometimes it was due to factors outside anyone's control, like permit delays from the County, or the difficulty of building on our lot, a steep hillside, which really complicated much of the work.  Finally, sometimes the delays were our own fault.  Suncrest often had to wait for us to buy materials for them to install, or to authorize them to proceed when our finances were tight, or (most frequently by far) to make decisions or draw sketches of exactly what we wanted them to build. 



For anyone considering working with Suncrest on a big or small project, I would offer the following advice:



1) If quality, fair pricing, customization, and a good, honest working relationship are the most important things to you, go for it!  In those respects especially, I really do not think you could find a better builder than Suncrest. 



2) Construction and remodeling involve a huge number of details that have to be communicated and coordinated between you and the builder.Suncrest is pretty organized, but still, things can easily slip through the cracks.  Once your project is underway, you will have many informal conversations about the work with either John or a project manager (Bryan in our case)...but usually not both.  If they are not taking notes at the time, or even if they are, you may later find that they have forgotten about some of the things you discussed, or, have not communicated certain tasks to the workers.  You may also forget to follow through on commitments you made, like buying hardware or making key decisions, which might be dependencies for them to continue work.



Here is a method for solving those problems: 

* Summarize your discussion in a concise email. 

* Send this email to both John and the project manager. 

* Print out a copy and leave it on the counter for the work crew to see.

I started doing this more often toward the end of the project, I think that when I did, it really helped us all stay on the same page. 



In sum, I would absolutely, without hesitation, heartily recommend Suncrest Builders.

"

"Technicians (Handy man) was on time & completed
work in a reasonable fair & reasonable cost; very
professional.  Very experienced, neat (clean-up),
etc.  * Daniel, lead technician."

"Very well. He test each all sprinklers and make sure that are all working and when he found one broken he fixed it. He's been four years working for me and he is very good and very professional."

We here at CK Site Solutions take pride in our work and always pay attention to the minor details.

Propps Landscaping is your local lawn care and landscaping expert. Creighton and his team feel that their success is a direct result of excellent customer service. Propps Landscaping is on time all the time.