Handyman Connection of Winchester
Doors - RepairDoors - Repair - For BusinessHardware, Latches & Tracks (Door) - Repair or Replace+3 more
Serving Boyce, VA and surrounding areas
Approved
In business since 2008
Warranties offered
Credit card accepted
"Initial contract was to pain one bedroom, interior stair risers, front door and exterior trim. The price quote came in about $30 less than another company. I accepted the offer and paid in advance. The work was done 2 weeks later. Upon inspection, we found that there was one riser left unpainted and the exterior trim around the garage door light was also left unpainted. It took 4 weeks and several emails and phone calls to get the contractor to respond and finish the work.
Because we asked them to re-enter the house to finish the stairs, we also asked for an estimate to repaint the ceiling in the kitchen, caused by a water stain. We told them to begin work if the cost did not exceed $250. They began work, however, instead of repainting, they repaired it (removed the drywall around the stain, replaced, and plastered.) They did not repaint as directed.
I asked them to stop all work on the house. After several email and phone discussions, they admitted to their mistake and did not charge me for the work that was already done ($235 value). We agreed that no more work would be done and we would end our contract as is.
I am still waiting on the contractor to return the house keys.
Overall, the work done by the contractor, Tony, was satisfactory, although incomplete. The problem with this company is their management, which is unresponsive and lacks attention to detail. Manager was not responsive to our emails and did not pay attention to details of our painting request. I would not recommend this company based on their management of work contracts. The quality of the work and the cost was good and competitive.
"
+12
Response time2 days
Response rate100%
6 neighbors recently requested a quote
