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Carpet Cleaning questions, answered by experts

You can use rug shampoo on an oriental rug, but you need to make sure you use a natural, non-abrasive shampoo. While other carpets made from synthetic fiber can stand up to harsh chemicals, the natural material—sheep’s wool, cotton, silk, or camel hair—that goes into an oriental rug will break down and get damaged if they come in contact with traditional rug shampoos. In many cases, it’s best to let a professional assess your carpet and determine which gentle shampoo would be most appropriate.

Yes, vinegar can remove poop stains. How long the poop sits on your carpet will determine how many rounds of solution you’ll need and the length per round. One round should be enough if you’re dealing with a fresh stain, but more stubborn stains might require longer rounds. If you prefer a more effective way to remove dog poop, consider an enzyme cleaner that can break down both stains and odor. 

With a thorough cleaning, the smell of pet pee may dissipate within about 15 minutes, although in many cases, it may take several days to stop smelling after cleaning up the stain. If you leave a urine spot untreated, it may take up to five years to stop smelling on its own.

The frequency depends on several factors, such as whether you have pets or children, the type of carpet, and the level of activity in your home. We recommended that you have your carpets professionally cleaned every 12 to 18 months. However, if you have children, pets, or allergies, you may want to clean them more frequently, like every 6 to 12 months instead.

Do not mix bleach with vinegar, ammonia, acidic liquids, or other cleaners or detergents as toxic fumes result from the chemical reaction. Mix bleach only with water to avoid dangerous chemical reactions. Even mixed with water to dilute it, bleach can still be harmful to your skin, eyes, and lungs.

The Wendover, UT homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.