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Carpet Cleaning questions, answered by experts

Professional carpet cleaners may use steamers or a dry cleaning method for your Berber carpet. A cleaning company will use a commercial-grade steamer, which is more powerful and takes a fraction of the time to use as the steamer you may have at home. The steam draws out all the dirt and stains to help your carpet look new again.

Alternatively, the cleaners may use a dry cleaning method. This is when chemicals are applied to the carpet to help draw out the dirt and stains. Afterward, they use a high-powered vacuum to suck up all the debris.

You can use rug shampoo on an oriental rug, but you need to make sure you use a natural, non-abrasive shampoo. While other carpets made from synthetic fiber can stand up to harsh chemicals, the natural material—sheep’s wool, cotton, silk, or camel hair—that goes into an oriental rug will break down and get damaged if they come in contact with traditional rug shampoos. In many cases, it’s best to let a professional assess your carpet and determine which gentle shampoo would be most appropriate.

You should pick ozone treatment to remove smoke odors because it’s a high-tech fire treatment that removes odor molecules from the air in each room of your home. It’s better at getting rid of smoke smells than many sprays and air fresheners because it oxidizes the actual material that’s causing the odor rather than just covering up the smell.

DIY is possible for small or synthetic rugs. Professional services are recommended for delicate or antique rugs.

If you choose to have a professional clean your rug, you should schedule a visit every 12 to 18 months. Higher-traffic areas like an entryway should be cleaned more frequently, but a seldom-used guest room can go for more than 18 months without a professional cleaning. Discuss your rugs with your cleaning pro to get an idea of your home's particulars.

The Ely, NV homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.