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"Project was delayed multiple times. Stated they will give a discount, they never did."

"Really helpful during the process and their installation team is professional and on time."

"I needed a shower tile replaced & while communicating with the gentleman he stated he would make sure the tile is placed correctly & grouted. When he showed up he had no wet tile saw & dry cut the tile in my bathroom. When he was done with the job the tile was not cut straight and he did not grout the tile, he caulked it!!! And then I started wondering if he also caulked the back of the tile instead of using thinset. I started knocking on the replaced tile & the original tiles & you can hear a hollow difference! I was furious knowing that the tile can fall off the wall and break my shower floor. My husband ended up taking the tile out & yep, it sure was just caulked to the wall!!! Even worse there wasn?t enough caulk on the back so it didn?t even adhere to the wall of the shower. It was literally free floating! So disappointed to be lied to and taken advantage of. "

"They did a fantastic job."

"I recently hired Marco and the team at ProBuilders for a complete bathroom remodel, and I couldn?t be happier with the results. From start to finish, the entire experience was smooth, professional, and far exceeded my expectations. From the moment Marco walked in for the initial consultation, it was clear he truly understands his craft. He listened closely to what I wanted, offered creative suggestions I hadn?t thought of, and took time to explain every detail of the process. His communication was consistent and transparent?something I really appreciated during a major home project. The ProBuilders crew worked efficiently and respectfully. They showed up on time every day, kept the workspace clean, and treated my home as if it were their own. Every step?from demolition to plumbing to tile installation?was handled with care and precision. Marco checked in frequently to make sure I was happy with how everything was progressing and was always quick to address any questions I had. "

"I would like to preface this review with two things: 1. 5 star offers a discount on their work if you leave a good review, be weary of what you read on here. 2. We have had this company complete both a kitchen and a bath remodel. The issues I will bring up were consistent with both of these jobs. During both of our remodels, the biggest complaints I had were communication and quality. Two big components that a company should really pride themselves on if they cared about their customer base. Communication for our projects failed at almost every step of the way. The conversations had between us and the salesman were great, and then almost every single interaction that was not only had between us and the company but the company within themselves was comically poor. Some examples include: 1. Being told we would have a project manager come to our house prior to the project to check out our attic for structural questions (no one ever came before they started knocking down walls) 2. There were days workers would show up when we didn't know they were coming and not show up on days we were told they were supposed to be there. Not to mention the tile workers who had their truck parked outside our house from 8-5 but stayed in there late and left early to smoke. 3. Several unanswered/not returned calls and texts from the project managers. The only time the office reached out to tell us about something? When the bill was "due" even though our project wasn't complete yet. 4. Our salesman saying a project would take 3 weeks when in reality, it's been 3.5 months and there are still issues. 5. Anytime we asked the current workers what the plan was for the next day or really anything, they NEVER knew. They didn't know who was going to be working, they didn't know when, and they didn't know on what. 6. Several of the workers telling us point blank that their fellow workers screwed up and did things wrong. Good thing we caught it I guess? 7. Tile was about to be installed until I noticed it was not the right time, and the workers had no idea and they didn't know what tile they were actually supposed to put down or in what pattern. Then tile had to be ordered, delaying us even further. 8. The list goes on and on. It's as though no one in the company ever talks to each other, or their customer, and we're left trying to put the pieces together. Secondly, their quality of work is not worth what you pay, not even close. There has not been a single thing that they've done that we haven't had to ask them to fix or redo. This adds time to the project, financial strain on us as customers, and not to mention the stress of constantly acting as a project manager. We have had MAJOR things need to be redone (I'm talking walls needing to be taken apart and rebuilt, cabinet and ceiling painting, relocating outlets, and an ENTIRE SHOWER FLOOR), as well as other things (paint chipped walls, bad putty jobs, grout crumbling, paint splattered inside and outside the house and on and on) and all of it was because no one from their team cares enough to do it right the first time. The pictures I will include show *finished* products that they think are appropriate to leave as a job well done. Not only that, but just this last time when pointing out that the glass they had "special ordered" was actually measured wrong and therefore our shower door is crooked, I was told that my "OCD will just have to live with it." This company is not worth your time or effort. I would never recommend them to anyone."