Champion Window Company of Salt Lake City

I saw an average high window review when I selected them but should have looked at all the available reviews out there. Should have checked google reviews. I regret that I didn't check closely. It took more than 1 year to finish 7 windows. project $14,200, and for that price I would expect perfect/flawless completion. it took 4 months or so from when we signed contract and paid downpayment before the first 6 windows were completed, but the 7th was broken in shipment. rather than expediting this order, we waited till it was september again to finally get it. but the other part of our ticket involved the screens for our sliding windws. The molding that goes between these windows was missing on one of the windows, and the one they provided for our other is whilte. They pressured me to pay the rest of the outstanding balance today so I did. and have no recourse except to write these reviews to get it resolved. They don't care about their customers I'd be willing to change my value if/when they make my order right. I have photos. I don't see anythihng so far in the review process to post my photos.

Installation Crew was friendly. However, project manager and higher ups not the best to deal with. Some issues caused by installation didn?t want to correct. Still have some inside damage that was not corrected/fixed

We have used them before and wanted new windows for our basement.

Good luck trying to get anyone on the phone after you pay. After making the down payment we heard nothing for about 2 months, which they told us to expect since materials and workers affected by covid. We began to reach out at the 2 month mark and no one would call us back. we had to call and select the option to make an appointment for an estimate just to get someone on the phone. then the project manager left the company and no one picked up my project. it took about 5 months to get the siding on my house. they wrote up the contract wrong, I did not catch it, no siding on my soffits. fine, took about a week to get the sales man back on the phone. ordered the material for the soffits in mid February. Now the sales man has left the company and we are back in the same boat where we cant get anyone on the phone. Caveat emptor!

Satisfied with the sales persons and the work.

Very efficient and hard workers. Our electric bill this winter was considerable less. Thank you Champion Windows.

17 windows installed in one day by contractors that were very professional. They worked in the cold rain and tired to not have windows open for too long.

Everyone I dealt with was knowledgeable, professional a pleasure to meet. I was warned about the possibility of delays due to supply shortages but my windows and patio door were installed within 6 weeks and are beautiful. I am completely satisfied.

They have not started the project till November

Professional!

Excellent in every way

They did the job

Looks like a new house now! Thank you!

Work completed on one day.Good work.

They were on time professional and honest.

Thanks to Champion we now have 39 beautiful new windows in our home. The installers did a great job and cleaned and hauled away all debris. We are very pleased with the quality of their product and would recommend Champion to others.

Only issue is missing window cranks, still do not have them.

My husband selected Champion. They offered a lower rate than my preferred company of Visionaire. I didn't get any shutters with Champion but I am still overall happy with using the company. I felt pressured to purchase but my husband said he didn't. He saw what the windows offered and provided and just wanted them. But if the salesman left our house with the sale, the offered would not have been available. So to me that's pressure. Contact Champion last so they can beat the other offers you received. The windows are great and I see a difference. The window demonstration is the WOW factor.

I had 2 windows installed and the molding is very much different than the rest of the house. According to the sales person the window frame suppose to be like the existing Windows. They states they do not paint which left the window looking a mess. If you are paying this much for a window it should be done to completion. The window is not sealed somewhere because little small insects are coming through the Kitchen window. One of the Window glass is cracked from the inside of the frame which I am sure it is for all the banging to fit the window. The glass on the Kitchen window does not seem as thick as the other window from the interior. I am still waiting for them to come out and replace the glass which the last time I spoke to someone at Champion it was for February,2019. The Windows blocks the sun temperature very well. Do not expect these Windows to be like your existing Windows. I expected a complete window installation.

My window installers did a fantastic job. Very professional, skilled craftsmen. Wish I hadnâ t waited so long to replace my windows.

Professionals from the start of my project with the sales person; to the end of the project the actual workers. With the weather issues (in the Atlanta area) they were able to work around that issue and complete my project within a reasonable time frame.

Overall, quality was great. The only issue we had was they grossly underestimated the completion time. In our case it was double the estimated time.

The window installers worked hard and non-stop to get the windows installed. They came back the next business day to finish the smaller details and complete the installation. Very pleased with the results!

Wonderful warranty

The windows are ordered, but have not been installed yet. I don't feel it's right that I had to fill out this complete review before the windows are installed.