About us
Accent Windows has over 20 years of experience in the window and door industry. Our company is licensed, certified and insured. Based in Utah, we serve homeowners, contractors, and businesses throughout the state. Accent Windows specializes in replacement and new construction window & door products, and we have developed a reputation for excellence in quality, service, and affordability. Inspired by excellence, professionalism and integrity, we strive for 100% customer satisfaction with each and every job. Family owned & operated. Additional phones - (435) 757-2728, (801) 334-0805, (877) 787-8118.
Business highlights
43 years of experience
Services we offer
Windows, Doors, Siding & Window Treatments.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Accepted Payment Methods
- PayPal
- American Express
- Financing Available
- Check
- Visa
- MasterCard
Our recent projects
- 6
Assorted photos uploaded by Accent Windows
Reviews
4.728 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 28 reviews
Daniel S.
Feb 2023
Siding Service
They are rude, they don't care about customers. They just care about money and that's all. Don't pay a dime go elsewhere.
Response from Accent Windows
"[]We are truly sorry that you feel that way. We have done everything we can to help you with the dog door we installed for you back in April 2020. Also, back in September of 2021 when you sent in a claim to the manufacturer, which didn’t meet their warranty. However, to take care of you as our customer. We covered the cost of a new flap. Where we reiterated what the manufacturer’s warranty did cover. On Thursday at 11:14am we received an email from you stating that the wind tore off your door. We responded right back and asked for a picture to send to the manufacturer. When you sent it over stating, "Replaced it or be sued" by 11:45am. Then stated possibly it was coyotes that destroyed it. You continued to bully our staff with constant threats and sent over 30 emails in 3 hours, harassing our staff. Meanwhile, during that time our staff stayed polite and professional and gave you information to help you. We had worked with the manufacturer to come out and install a new door and waive the installation fee. After multiple call attempts on our part to resolve this issue in a professional manner, you refused to answer and kept sending harassing emails . I am sorry you feel that staying calm and not rising to the same level of threatening behavior is rude and uncaring. We have tried to help you with a positive outcome, however, we can not pay for another door again out of our pockets, just because you are threatening us and the manufacturer. Our staff here at Accent Windows prides ourselves on going above and beyond, even when it’s not necessary I think that we have displayed that here with this issue. There comes to a point when the demands of the customer are more than any company is able to accomplish. We are always open to a resolution within reason in 20+ years of business we have always strived to create a positive customer experience and will continue to do so."
Katherine S.
Dec 2019
Window Service
We are very happy with the quality of work we received from Accent Windows. They were honest and up front about what was involved and the installation guy cleaned up after himself beautifully.
Response from Accent Windows
"Thank you for your wonderful review and for taking the time to share your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your business and hope to see you again."
Donna S.
Oct 2017
Window Service
My new windows are beautiful, and the installer was very proficient, efficient, and quick. Would recommend Accent Windows and Jim Hall, the owner, to any and everyone for superb service, professionalism, and quality windows at an affordable price!
Katherine R.
Sep 2017
Window Service
very well, the window is back where it needs to be, secured and sealed. I took a chance calling because they got a good grade on the list, and they were the closest. in a matter of about two hours, my window is repaired, no muss no fuss. call them-they were great
Becky D.
Aug 2017
Window Service, Stucco Service
It's complicated, it also included stucco repair. They removed the window, replaced with a new window and repaired the stucco. They were fine. An A across the board we didn't have any problems with them.
Jo H.
Jul 2017
Window Service
They were just wonderful. Jim Hall was our salesman. He was very professional and personable. There was no pressure, just answers. I wish I remembered our installers name, oh he was so good. I have and will highly recommend this company to my family and friends.
Lance C.
Jan 2016
Window Service
unknown
Ryan M.
Nov 2015
Window Service
unknown
Kory G.
Mar 2015
Window Service
Everything went great. The owner, Jim, came out the same day we called and gave us the bid. He was very friendly and knowledgeable. He let us ask any question no matter how simple it may have been. His bid was right in line with others we received, but ultimately we felt that the quality and service we would receive from Accent was better.
Dee was our installer and he did a great job. He was quick but very thorough. Even though we had 14 windows to replace he nearly finished in one day. He even made the extra effort to come back the next day for 1 hour to finish the last bits because he wanted to do a good job and there wasn't enough light on the first day to finish. He even let our 4 year old son follow him around the house which may have been annoying for some people, but he was very kind about it.
Overall, we absolutely love our windows. Our home is quieter and more comfortable and we can actually SEE out of our windows. We are very happy with our purchase and highly recommend Accent Windows.
Dee was our installer and he did a great job. He was quick but very thorough. Even though we had 14 windows to replace he nearly finished in one day. He even made the extra effort to come back the next day for 1 hour to finish the last bits because he wanted to do a good job and there wasn't enough light on the first day to finish. He even let our 4 year old son follow him around the house which may have been annoying for some people, but he was very kind about it.
Overall, we absolutely love our windows. Our home is quieter and more comfortable and we can actually SEE out of our windows. We are very happy with our purchase and highly recommend Accent Windows.
Diane P.
Jan 2015
Window Service
unknown
Michael D.
Oct 2014
Window Service
Jim Hall, owner, arrived promptly when he said he would with the bid for my home. He bid out several options for windows, from standard replacement to an upgraded frame and glass window. He listened to my questions and gave me the answers I needed for my decision. He was a little higher than other bids I received but the quality and style of the frames and windows made me go with his bid, cheapest is not always the best. I upgraded to triple low e film, double pane argon filled glass and double hung windows. My only complaint would be that the factory took longer than expected to manufacture the windows and Accent Windows was not very good at updating me on the status of my order. Mr. Hall did apologize for this over-site. Spring and fall are their busiest season and they had a lot of orders. When they did arrive Mr. Hall personally came and installed the windows so I wouldn't have to wait longer to have them installed, since his crews were already busy on other jobs. He installed the windows quickly, insulated and trimmed them out, cleaned up and hauled away all the scraps and trash and left the job site cleaner than when he arrived. As I stated, cheaper is not always the best, and I feel that I received a high quality window that looks great. We already notice a big difference in the noise level and heat transference level in the house.
Ann M.
Oct 2014
Window Service
unknown
Gisela R.
Oct 2014
Window Service
unknown
Patricia W.
Jun 2014
Window Service
unknown
Chalene C.
Sep 2013
Window Service
the appraisal was ok, but the overall price was really high I started off wanting to know about 10 windows he said that was going to be 6500, I then asked about just two windows instead it was still 2600 how does that make sense?
Response from Accent Windows
"After we receive your comment, The owner personal went by your house since we could not find you in are records getting an bid. The owner is the one that does all the bid and he takes great pride in making sure that all customer are treated with the up most respect. He stated that he has not been to this address before. We do at time get mixed up with another window company. If you are still looking for windows to be replaced. Accent Windows would love the opportunity to come and take a look at what you need and give you a quote. Please feel free call and get a free home quote at 801-295-5544."
Wayde W.
Aug 2013
Window Service
Accent Windows came to my house approximately 2 1/2 weeks prior to replacing the window to take measurements and provide an estimate. They came to our house when they said they would be there and provided a reasonably priced estimate to do the work. They called the day prior to installing the new glass and spring and set up an appointment with us. They showed up on time to do the work and the cost came in at their quoted price. These guys were great to deal with and I'd definitely use them again for all my window/glass needs. I called a number of other window contractors and most of them wouldn't even call me back.
Response from Accent Windows
"It was a pleasure to install your windows and we hope to be a service to you in the future."
Gloria K.
Feb 2013
Window Service
I met Jim Hall at a home show in Davis County and asked him to give me a bid on the front window that needed to be replaced. He gave me a good price and he said the window would be replaced in three weeks. Three weeks and two days later the window was installed. The installer, Woody Noble, arrived at the exact time he said he would, and the window was installed beautifully. I am very pleased with the window and with Woody's professionalism. I also appreciated the fact that they completely cleaned up after finishing the project. I am happy with the product and the work and will call them again should I need windows replaced.
Beverly L.
Jan 2013
Window Service
My experience was great. He was easy to work with, even though I was in Texas and my house was in Utah. It worked out well. They were very professional. They were upfront with me. He made sure everything was listed before hand, so there were no surprises.
Patrick E.
Dec 2012
Window Service
went great. salesman and installer were great to deal with.
Don N.
Nov 2012
Window Service
process went very well .
Brooke D.
Sep 2012
Window Service
chose not to use the vendor because of the price as well as the poor responsiveness.
Carley S.
Apr 2012
Window Service
When I had issues with any of the work, I would call John Peterson, the owner, and he would take care of the issue for me. I would rate the owner very well across the board. He had some workers that I had issues with, but he took care of them for me.
Ali F.
Sep 2011
Window Service, Door Service
Still waiting
Joe A.
Aug 2011
Window Service
As explained in prior section everything went well.
Calvan N.
Aug 2011
Window Service
All the work (10 windows) was done in one day with full cleanup and very courteous service. Since then we have been very pleased with the looks, insulation, and quiet provided by the new windows. We couldn't be happier.
Licensing
Insured
Licensed*
Trade License Number
8390801-5501
Trade License Authority
State of Utah Department of Commerce
Trade License Expiration
11/30/2021
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Accent Windows is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Accent Windows accepts the following forms of payment: PayPal, American Express, Financing Available, Check, Visa, MasterCard
Yes, Accent Windows offers free project estimates.
Yes, Accent Windows offers eco-friendly accreditations.
No, Accent Windows does not offer a senior discount.
No, Accent Windows does not offer emergency services.
No, Accent Windows does not offer warranties.
Accent Windows offers the following services: Windows, Doors, Siding & Window Treatments.