MENLOVE APPLIANCE REPAIR

I contacted Menlove Appliance repair because my ice maker was not working and there was some water leaking out of the bottom of the fridge... My parts took a couple days because of backorders due to warehouses being closed down during covid. They were honest and upfront about the time frame, they were very fair with the cost of the part and labor. Mike was very professional, he was confident in fixing the problem, not to mention he was so friendly and courteous even when the job took longer than expected. I would highly recommend hiring Menlove Appliance for any appliance repair you might have, you won't find a more honest company out there.

I contacted Menlove Appliance Repair to look at my newer Samsung French door fridge because was icing up. Mike came and replaced my fan, and it cost about $300, it was a lot but at least I thought I would have peace of mind it would work again. The fridge iced right back up, so I called two months later when the fridge was doing the same thing again. It took two full months of constant text messages, calling, and voicemails to get a hold of Mike, he did return my voicemails twice during that time claiming “phone tag” but then I could never get a hold of him again after months of reaching out. He finally came to my house after I kept calling, he looked at my fridge and said he would research and would get back to me within one hour! He came at 7am and said he would let me know but 8am… and that was over 4 weeks ago! During that time he again not replying to any of my voicemails or text messages. His warrantee is useless. I googled and in 3 minutes found out it’s a defrost issue, bought a recommended $6 part on Amazon and fixed it myself. It’s been working perfectly since. And I’m not even a handy guy, that is why I initially reached out for “professional” repairs. I’m now out $300 for a wrong diagnosis, after trying to contact Menlove / Mike for months on end, with little to no effort on his end. I should have just fixed the problem myself initially and kept my $300. I later found out the fan was never broken, it would only iced up, also it’s only $22 on Amazon, so Mike charged $278 to remove the back panel of my fridge and snap the fan in, after I did all the hard work of cleaning out it, defrosted it for a full 48 hours, and removed all the shelves. Needless to say, do not use Menlove Appliance Repair at all, I’m sure they used to be a reputable company but no longer. Wish I would have found honest reviews and not read the one line reviews of his friends and family. You are better to contact someone else, fix the problem yourself, our use the small fortune repair amount to put towards a new appliance. Sad to say this is an unreliable company, with zero customer service, zero product knowledge, and that is only IF you can get a hold of them. Google / YouTube and I made a better repair man, but I’m still out $300. Consider yourself warned.

It went well! Its a busy season so I was happy to get someone out to my home. They were pleasant to work with and I was satisfied with their work. I would recommend them to others.

Prompt, responsive service. Very respectful

Mike, the repairman, was prompt and knew what he was doing. He ordered a replacement unit and installed it the next day by 9:00 A.M.. The price was what I had expected.

They were very very good. I felt that they were extremely fair in their billing. It's a very bad set up and they tried very hard to make it as good as they could and I really appreciate that. Whoever the builder was did a crappy job there but they tried to make it right. They did the best they could, I honestly believe that. I think they were extremely fair in their hours and billing. The service was very very good. They were on time. He was trying to make the situation right even though he could see it was just a bad setup. He worked with my workers trying to make everything up and going. I appreciated that.I think he was fair on the labor. He should have charged us more. He was just wonderful. He had the right to charge us more. He really went above and beyond.

Fixed one appliance halfway. After over a month of waiting for them to return to repair, they "brought the wrong part." I had another item I wanted to look at but the repairman left saying "next time." That was over 2 months ago... It's like I don't exist to them. I am finally resorting to another company.

Extremely well. Fixed something also, that I did not think could be fixed.

Came only a few hours after I called. Found the problem quickly and was able to repair within a short time. Very efficient and professional.

It went very well. They responded quickly and it was repaired very efficienly and everythin has worked well since

Just great! He came the day he was contacted, brought the necessary part the next day and was done within 24 hours. Fantastic!

I called 3 times in one and nobody answered. I called the next day and finally talked to someone. He said he would look into the error code I told him I was getting and call me back. He never did. I called the next day, and he said he would look into it again and call me back. He never did.

They checked my washer and determined the transmission went out and it would cost less to buy a new machine then fix it even though it was only 5 years old.

Quick diagnosis and repair. No problem since. On time.

Mike did an excellent job! I called about 12 noon and they said they could be here the same day to look at our ice maker. Mike called ahead to let us know he had a crazy busy schedule but that he was coming. He show up, diagnosed the problem, was very friendly and fixed both issues in about 1 hr. I would definitely use Menlove Appliance Repair again. Their bill was very fair, they had the parts that we needed on the truck and we have water and ice again!

The repairman showed up on time, the next day after we called for service, as promised. We were pleased with the service and professionalism of the repairman. He solved the problems with both appliances and had the parts required to make the repairs, avoiding a second trip. Cost was approximately $208 and included $110 for the service call and labor with the remainder for parts and sales tax. Felt this was reasonable. Would use Menlove Appliance Repair again based on our experience.

Good he was Honest and profesinal but Freezers and refrigerators need to have priorety to prevent food spoilage.

they were prompt.they explained the problem and showed me the broken part.before they proceeded with repairs. this was the second time i have used them.

My side-by-side stopped blowing cold air into the fridge and the freezer was almost completely frosted in the back. They came and defrosted the freezer (keeping it working okay until the part arrived), ordered the part, and came back to install it. That part didn't fix it, so they came back and re-installed it, checking all the connections were secure. That still didn't work so they came and replaced the part for another one and it did work. So, that first part was faulty, but they were quick to fit me in, especially knowing that it was supposed to be fixed already. I was impressed that they stood by their parts and labor warranty and came back promptly to fix the problem without pay and were very polite.

The dishwasher broke and there was water all over the floor. They came out very quickly and fixed everything. We will only call them in the future, as they are the best.

I would refer them to friends and neighbors. The owner came out personally and checked everything for me. They were a little slow getting the part but in the end everything worked.

They have done some work in the past for us. They have arrived in the time frame they stated. They come out right away. They always keep appointments.