Get matched with top pool and spa technicians in West Lake Hills, TX

"Excellent. They only communicate when necessary, so essentially I’m never disturbed at work or home. Repairs are excellent and often result with quality better than original equipment."

"NOT GOOD. NO RESPONES"

""BEWARE" I hired VIP Pool Services to replace my pool motor. They replaced on the 10th and Brian told me he could not turn on pool because of the glue on the PVC connections needed to dry for at least 20 mins. He stated that he set the timer for the pool to come on in about 30 mins. I waited about 4 hrs and then tried to turn on the pool. it just hummed. After notifying Brian ( call / e-mail / text ) for 5 days with no luck hearing from him I hired another service. They had to replace the new pump from Brian because VIP services had burned up the new pump while installing. I Paid Brian $1100. and a $100. tip (idiot), then payed the second company, which did a great job. Ten days now, still waiting for VIP to contact me and make things right, won't hold my breath."

"Rachel and Bryan were incredible pros. They were super responsive, hands-on, and empathetic. My family and I had never done major work on a property like this, so it was extremely helpful to have them in our corner to guide us through permits, plans, and execution. Rachel brought amazing organizational skills and an eye for design. Bryan has a deep knowledge of construction and carpentry and sweated the details. They make a dynamite team. The contractors they worked with were professional and did great work. When we ran into issues, they were quickly addressed. I love my new office, extension and bathroom."

"I hired Monarch to maintain my pool starting Jan 1, 2024. In March I emptied my 8900 gallon pool and acid washed it. A month later I had black algae in my fountain. This remained for weeks. Sean finally told me to call someone else to get rid of it. The calcium level two months after refilling my pool with fresh water was 201ppm. In August Sean tested my pool. This was the result according to a test he sent me: For calcium, I got 1025, but I am not sure how accurate that is. When I ask more about it, he had no explanation. Another time he cleaned my filter and forgot to connect the hose. Another time he turned off the valve that runs my fountain, When I called he told me he had no idea what the problem was. The fiasco led to replacing a $500 valve when he was the one who wrongly turned it off . The final straw was he cleaned my pool filter (less than a year old filter). And it was so saturated with shock that it ruined the filter. in addition, when he took the filter out, he broke the filter core and lef the broken base wedged in the unit. My concern is that he NEVER took responsibility for his mistakes or any of the damage he caused. As a result Ihad to replace over $900 worth of items. He also has a picture on his web site of my pool which I have asked him to remove. I would NOT recommend his services."

"Acosta pool is very professional company and done high quality work for my swimming pool in Wimberley TX and highly recommended AAA+++ Rate Eugene Forton"

"No comments."

"They were friendly and professional. Did the job on time and cleaned you everything."

"I called them for a liner change on a 2 year old pool. They drained it 20-25ft uphill. 5000 gallons of water ran straight into my pool, collapsing the wall. I spoke with Bobby, one of the owners. He said that these things happen when you partially bury pools, even though when I asked if it being partially buried would be a problem he said no, â pools are what we doâ . None of the other sides collapsed from the weight of being buried, just the side with the river flowing into it. They put it back up and itâ s a crumpled wall thatâ s far from flush with the uprights. I do not feel like the pool is safe for my kids since the wall is bulging at the bottom and caving in at the middle. They all seem like pleasant people, I just wish they would own up to mistakes made."