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"John and his team did a great job repairing concrete on our driveway. They were quick, priced fairly, and maintained great communication throughout the job. I highly recommend JFB for any concrete work you might need."

"Happy to be the first to leave a review. I'd give 10 stars if I could! Todd and his team were OUTSTANDING from start to finish. Not only does he have an amazing eye but he's a great human being!! Fair price and no-nonsense. I told Todd from the beginning he could have full creative control. We had some ideas that he turned into something we never could have imagined. INCREDIBLE!!! I added a "Before" photo of what the backyard had become after the weather and our dogs ruined a lush St. Augustine yard over the last couple of years. I would recommend Todd and the Heroes team to anyone looking for quality work from a respectful crew."

"For the quality service, cost, and end product, this team is top notch. Will be using them again!"

"Outstanding! We love our deck. It was done quickly and thoroughly. :)"

"New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't make it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI “Custom Deck and Fence Austin” also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name “Cesar” as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client’s lawsuit w**! Standard: Visual consistency. AFFD: Mismatched railing. Todd’s words: "It's the same railing but pinched." (A contractor’s FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don’t reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren’t 11+”. Gaps added to meet code -> stair noses >1.25", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42” deck railings. 34-38” stair railings ABOVE boards. AFFD: 44” deck railings. Didn’t supply 34” stair railings; boards grossly notched to lower height, which start at 44”! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are >16". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are “affordable” and “economical”. Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", “glulam beam”. Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar’s shorter lifespan requires staining / maintenance < Trex’s composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house’s ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won’t tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was “an inspector, eh”. Instead of talking measurements, Todd’s retort was “I’m the owner of a deck company”, as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren’t deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough"."

"The results were amazing! We are already working on another, larger project with Wes at Outdoor Designs and wouldn’t work with anyone else."

"Everything was great when they first came out. Thought we wanted asphalt then they mentioned chip and seal would be less expensive and that the rocks or small gravel wouldn’t move as in sealed. This was perfect for our five kids that play sports and to help reduce the mud on our property. Within no time the rocks were moving and it was as if we spent nearly $12,500 for not shifting rocks but could pick them up and throw them rocks, vegetation coming through within 2 weeks, all to be told… no warranty for vegetation, and they could come back and add a seal on top for another $5k. I would suggest staying away. We’ve gotten quotes from other companies to come back and redo it or add asphalt on top. Pictures were taken two weeks after they finished. This was done in October of 2024. The first picture is from two weeks after finished the second is April 2025. 6ish months later and mind you I spray for weeds every 2 weeks and have tried a zillion different methods."

"Excellent job guys. They did the work the same day I called. Talk about fasting service!!! Should you want to drive by and see their work I am located at 1909 Emerald Isle Dr. Leander,TX. County Glenn subdivision. I have been wanting to put curbs on my driveway for years. Look them up Austin Concrete Pros. You want be dissappointed."

"Good job. He did what he said he would do."

"First off, WE cannot thank Chris and team enough for the level of work they put into our yard! It was a difference maker! The level of customer service these guys deliver is really special. There are many "like" companies, and they all have their busy schedules and skills, but Chris and Neptune just stood out well above everyone else. It started with the quote. He arrived on time and prepared, and had the quote done the next day. Once we scheduled the job he was on time and managed the job personally. Our job was quite complicated to include water pressure issues, and we could not be happier with the completed project! You just don't expect this level of customer service from companies like this, at least we didn't, and what a refreshing surprise to know that company's like Chris' DO exist. The old addadge that customer service matters is so important, because "word of mouth" advertizing can be so powerful. Chris can count on us to share our story! We appreciate the pride these guys put into their work. Thank you Neptune!"