Get matched with top nest installation pros in San Marcos, TX

"Matt, Craig and the entire crew have just been awesome to work with. From the install of our company's security system to support after install, they are always super fast with their communication and you can tell they really care about their customers. I can't imagine that there's a better outfit in town for commercial security services."

"I had a problem with my AC and called them for a service appointment. John Wayne has a good reputation, so I chose to call them and they were quick to respond. The tech who came to my residence was very friendly and professional, however, he seemed more like a sales rep than a technician. After a few hours and $950 worth of work, he indicated that the HVAC system was not repairable. He created a quote for various options to install a new system. I had previously researched average costs for replacement of a 5 ton / 16 SEER system, which averaged approximately $9-10K for a reputable company with reliable brands. The first option the tech provided was for $40,600, which was a little surprising. He offered several options, with the cheapest being $10,700 for the lowest quality equipment and least warranty. He indicated that the primary difference between John Wayne and other companies is the quality and training of the employees. He also used typical sales techniques, such as “why would you feel different tomorrow” when I indicated that I’d prefer to think about the decisive overnight. During research online, I saw that John Wayne uses Amana products, which are a little more expensive but highly rated and manufactured here in Texas. I purchased a system one echelon higher than the lowest priced system for $13,700, still well-above what I was prepare to pay; however, the tech indicated that they would waive the outstanding $950 bill if I purchased the system and they would be able to install the next day. The next morning, four techs arrived, all pleasant and professional; however, only one appeared to be a trained technician, while the other three appeared to be labor for assisting and conducting menial tasks, such as cleaning the ducts. Within the first hour, two of them accidentally shattered several sconces on the chandelier in my dining room when a piece of equipment fell while cleaning a duct. They are still here in my house installing, but I truly feel like paid too much. Again, I don’t doubt that they are a solid company, but feel like was pressed by a salesman rather than a technician when I needed an urgent problem addressed. I believe I could’ve purchased just as good of a system, maybe better, from a reliable company for a few thousand dollars less."

"Bought security through ADT mainly for the automation options that come with the system. My spouse loves being able to turn on and off our lights in different areas of the house while we are gone. We travel often, so giving the illusion that we are home is a good deterrent."

"Everything was good they came did the work and I am happy with the installers. Had gotten bid from other contractors but wanted someone to do all the work without having to use two different contractors. They fit the bill. I only wish that when the person who gives the quote that they don’t say something that is not true."

"Chris & Sam were an amazing team. They were right on time and got the work done very quickly and efficiently. They went the extra mile to answer our many questions and trained us on using our thermostats. They answered our inquiries re options on future expansion of our system. They made sure we knew how to properly use our system to optimize its capabilities. We are seniors, and not techies at all. They explained our 3-zone system to us in terms we could understand and even installed an app on our phones to remotely control our thermostats. Chris was so patient with us. What a great experience."

"I can not say enough positive about Chris and Chuck and O 2 KOOL!! Chuck came out in early January to look at my old Trane gas furnace .. he got it going with no trouble. Now today ... during our ice/snow armageddon it went out again. I called and Chris FaceTimed with me .. looked at what was up and talked me through how to relight the system myself. Good news .. I now have heat! I strongly recommend them to anyone who needs help with their heating and cooling system! They not only helped, but assured me .. a 60 yr old woman .. everything would be OK and safe. That is a VERY rare quality!"

"BUYER BEWARE! DO NOT USE THIS VENDOR! I was duped by this company! Told me the installation of my single front iron door would be $255/hr for 1 hr possible 2 hours for 2 people. This install was 7 hours for each person or 14 hours which cost me over $1300 to install 1 door. The door was already prehung. The 2 men were walking around wasting time, pretending to look for parts such as door handles which were right in front of them in the box. This is deceptive, false advertising, and will be reported to the BBB. They didn’t even get my confirmation/approval for additional hours or work! I will NEVER use their services again. Duped!"

"Very easy to work with. Job was completed very quickly without issue. Work was clean and professional."

"David was amazing and did high quality work. From start to finish, it was only a few hours."

"Start to finish the experience was great with Malco electric. They were the only electrician out of 5 that I called that answered the phone to schedule an appointment. On the day of service Todd was on time and professional. We unexpectedly had a family emergency minutes before he arrived. He patiently waited until it was resolved to begin working on our electrical issues. He thoroughly checked out each issue and resolved them. He was even considerate to give me a ride to the hospital to meet my family after completing the electrical repairs as our second car was in the shop at the time. If you have electrical needs Malco electrical will take good care of you."