Get matched with top septic tank pros in New Waverly, TX

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"Arrived in the small window of time just as they promised. Was able to keep my schedule for the entire day. Great job at a decent price! Will be getting my business again. Very impressed!"

"Great service. They came out the same day my pump went out. They even brought extra equipment to make sure their truck could reach my well house despite all the recent rain and mud. Great service and would highly recommend them."

"We are currently in an exception heat spell and I am running my water well supplied lawn irrigation system daily. This morning, I notice my sprinklers had not run. I checked the breaker and that was fine. I called the Ballard office and to my surprise, they said they would have someone there that afternoon. My pump is ~10 yrs old, so I was not expecting a pleasant outcome. Blane Greenhaw and an assistant showed up and within thirty minutes had my pump running at the minimum service charge. Very pleasant and professional crew. -- Great job."

"The workers did great! they were in and out so fast."

"Wendy, Glen and Phillip came to the rescue at 6am Sunday Morning to take care of my troubles. the spent most of the day digging and troubleshooting the problem and were able to take care of it in one visit! Thank You Guys!"

"ETs Septic have been maintaining the septic systems for my family’s properties for quite some time. They were paid already for a year’s worth of Maintenance contract. The system was checked in April, but didn’t notify us that it was not working. So when we had come in onsite in May to check for problems, I found that the septic system was not working and water had backed up into the house. Eric, who was chewing tobacco while talking to us, said that he would (1) replace the septic pump and (2) fix any broken pipes that led to the septic tank for $1500 and hire someone else to (3) pump the waste from the septic tanks for ($500). I already hired professional plumbers to fix the broken pipes that were underneath the house, which needed a city permit to dig a man-sized tunnel underneath our home. Eric is not a professional plumber but he was furious and yelled at my mother over the phone for hiring someone else to fix the plumbing. The plumbers only repaired the pipes that were broken by roots. They did not touch the septic system at all. Eric cancelled the maintenance contract that was agreed upon from earlier in the year for this home and another property, believing that we had hired someone else to do their job. After I tried to explain to them that they’re was a misunderstanding, he still refused and sent me a lengthy text about non-payment and hiring another company to do the work. ET Septic Services are unprofessional and I would never hire them again."