Get matched with top water softener pros in Kyle, TX

"One of the worst experiences I have ever had in my life with a company. They came to install a reverse osmosis system to our House that was to be leased in the following 2 weeks. They left, and after a few hours when we returned to the property. The reverse osmosis system was leaking immensely. It completely flooded our kitchen about quarter of an inch of water. Our kitchen had been recently re-done (finished about 4-5 months prior) and it costed over 25,000 Dollars just on the cabinets and counters. The system flooded at least 4 cabinets. And it went under the cabinets and into the walls. There was already visible damage of warping and expanding from the wood. We kindly requested them to come and fix their problem and pay us for the damaged. This is when they brought in an incredibly rude employee called Randal Booth. He was very rude to me and my wife, he wouldn't let us speak or explain, he tried to diminish the damage, and tried to blame us. My father has been in construction for over 40 years, he works with builders that build custom homes or luxury homes. So he has experience with pricing. We brought a very very very modest quote of repairing the kitching (removing everything, drying the walls, and installing new cabinets, and then re-installing everything else) This meant we had to properly remove the Granit as well as remove all the sink and plumbing and some electrical (because of the oven and gas cook top) on top of we would have needed to remove at least a foot of backsplash plank. Then remove 4 cabinets, and install 4 new cabinets, granite counter again, sink and all plumbing, cooktop and oven, and then backsplash plank, paint and caulk and finish everything. My dad's quote was around 7,500 USD to do everything (including buying new cabinets from American Woodmark, which were the same brand we had recently installed). The quote was modest because he was going to give me a friends and family discount and ask favors to his electricians and plumbers and painter work friends. Randal proceeded to rejected the quote and asked to bring his own licensed contractor. Which we allowed him to do. My father was present when the contractor came in. First of all, the contractor tried to diminish the quality of the cabinets saying that they were cheaply homemade cabinets painted on site. Which was a complete lie. They were purchased at Home depot Bandera and were American Woodmark. I have the receipts (which were sent to Randel but he ignored them) Then the contractor proceeded to say that he would get done the project in a couple of hours, and he said he would just remove the current cabinets without removing anything else and installing them. This would completely risk our kitchen for even more damage. Randel then proceeded to give us a settlement offer of 1900.00 dollars of so. I was not pleased with the offer and I told him just the cabinets alone costed about 450 each and we got them at a sale event in Home depot and with some extra discount percentage because of the credit card. So I told Randel Booth that instead of taking his settlement offer, I would prefer his contractor to come and do the work for the 1900. Then he started stalling and not answering. He asked for proof of the cabinet costs and I sent it, and more stalling happened. Then after like 4 MONTHS of waiting, I contacted The Marketing Manager on Linkedin and made her aware of the situation. Randel emailed me saying he wanted another contractor to come in and get a quote. Which I told him no, he had his opportunity and I didn't want to bother the tenants. All in all its been 6 months we have 4 warped cabinets and Alamo water softeners has fixed this issue. We now will start talking to a lawyer to assess the situation."

"Scheduled time was 10am, but they arrived at 3pm with no contact. Job was fairly straightforward but the plumber was clearly slow-rolling it and took about double the time it should have. Plumber damaged the outdoor counter and intentionally tried to hide it, so I didn't discover it until after they left."

"Efficient AC, Electric & Plumbing, recently replaced my HVAC system. Brian Moran, the sales person, was friendly, knowledgable and gave me a quick estimate and install time. Tony and Thomas who did the installation were professional, friendly and went the extra mile on a couple of non-related AC issues. I would highly recommend them!"

"Justine from Prostar was very knowledgeable and professional. She gave us great price options and followed up after the installation to be sure we were happy. They were on time and did a great job! The technician thoroughly explained what they were doing and how long it would take. We had several quotes/options, but Prostar Water definitely provided the best product and service for the money!"

"as advertised"

"Nick was GREAT! He was super responsive and actually asked me a ton of questions on the phone before even showing up! He came in, reviewed the issue, laid out his plan and then got to work. He also was very clean and kept his area as tidy as possible. I've used him twice and was still great. One issue I have, he let me know right away that it was a task he couldn't take on and recommended calling a larger plumbing company. Really appreciated him not going in and then realizing too late he couldn't fix it. Again, Nick is very knowledgeable, got the job done, and I will be using him again!"

"They did an excellent job and everything went awesome."

"Strand Brothers Service Experts provided the worst customer service I've ever experienced. After servicing our A/C, it failed the next day. A technician identified a faulty part but didn?t have it, promising to find one. By the next morning, Christmas Eve, there was no update. When I called, they said the part wouldn?t be available until the day after Christmas. We were left without A/C in hot Texas weather, with no urgency or empathy from them. They offered no solutions like contacting other providers or providing a portable unit. Past issues included a similar lack of urgency. Despite being 'Maintenance+' members, we received no priority. The managers were unresponsive, leaving customer service reps to handle our frustration. Avoid Strand at all costs if you value reliable service. They ruined our Christmas, showing a blatant disregard for their customers' comfort."

"In the middle of August (106 deg.) when everyone was having busted water pipes… Texan Water came out and did a SUPERB job of getting the gushing water flow stopped. This was supposed to have been fixed by SAWS but after a couple of months of waiting for SAWS, I called Texan Water. They scheduled me in and within a week, sent out Noah who found a way to plug up an old fire hydrant. I highly recommend the professional services of Texan Water to anyone needing professional plumbing done."