Basin Water Solutions

Responsive professional

Very fast service and great to work with.

Very sstisfied

Basin has serviced our water softener system annually since 2018. They are always on time and perform the required maintenance quickly and accurately. We will continue to use them in the future.

They were instant to call back and scheduled replacing the water softener soon.

Knowledgeable and professional

This company has some of the best customer service I have ever seen. We bought a new home that was pre-plumbed for a water softener system and under sink RO filter so decided to get the filters immediately. While staying in an Air B&B I searched on Home Advisor for high rated companies and Basin Water Solutions was among the best rated. So, I requested quotes from the top few companies. Basin Water Solutions was the first to contact me. Communication was great and the quote even better. I paid less than half of what a friend of mine paid for the same (probably better) system. Once the technicians arrived to do the install it became clear that the outstanding customer service is culture in this company. These guys are very professional, knowledgeable, and honest.

The work is professionally done and explained very well. My wife and I are happy with the installation of the RO system and water softener. I would recommend Basin Water Solutions to anyone for those services. Job Well Done!

Outstanding work! I was informed of everything I needed to do and what was going to happen. They finish in less than an hour. I would definitely hire them again without hesitation.

Great communication

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Outstanding work, responsiveness and job quality. Highly recommend.

Very professional. Called me to make an appointment as soon as I filled out my request on Anji. Installed at the time and day we decided on. Left the area clean and thorough instructions on the working of water softener and what to expect and maintenance procedures. I definitely recommend Basin Water Solutions!!

Response time was fabulous, my repair is complete, and we would consider doing business with Basin Water Solutions in the future. Very pleased overall.

David the installer was very friendly and informative

Excellent & immediate response.

David was absolutely amazing and so helpful and went above and beyond ! Was quoted 3000 with woods comfort system to fix my water softener. David fixed my water softener for way way less than 3000. He took his time and explained everything to me and showed what to look for !

Amazing! 100% recommend. Technician was thorough, helpful, and knowledgeable!

Very quick, polite, informative, and would do business again!

Tried to fix it over the phone so they wouldn't have to come out. came out within 3 hours of me calling . Excellent.

Great service, David thoroughly explained everything that needed to be done & did it all for a fair price

He arrived quickly and did a great job

Professional, knowledgable, personable. Great education on what we actually needed to get the water quality we want...no fanfare or oversell. Replied the same day to every phone call and email. Bryan was on time for the initial and installation appointments and efficiently completed the work. We are very happy to have found this team; very highly recommend.

All good

Great service. Quick response.