Get matched with top sump pump installation pros in Del Valle, TX

"Elderly Abuse …. Run I woke up to a leak in my front yard as I headed out of town. My wife called Roto Rooter as she left for work to come give us a quote. They said they only needed someone there to greet them when they arrived. So we had my 85 year old, legally blind, suffering from dementia mother, who lives next door, meet them outside so they could begin with their estimate. They never called us for a quote. Instead he replaced one section of pipe (which was only 4 ft. long), and a shut off valve (which he said was broken but was not) and charged a whopping $6,500. He walked next door and demanded payment from my blind mother. NO APPROVAL WAS GIVEN!!!! NO PHONE CALL WAS MADE!!! My mother, who isn’t mentally with us anymore, gave them her credit card and boom…… $6,500. We didn’t get a new water heater or a new sprinkler system. We got one 4 ft. section of pipe for $6,500 and a shiny new on/off valve which was not needed. That guy new what he was doing. He didn’t call us for a reason. He took one look at my blind old mom with dementia and charged whatever he wanted. He left us an arbitrary bill I could hardly read with little to no specifics. I have attached…. When I called the manager he did return half of the amount. It sounded like we were making progress. I still asked for an itemized receipt so I could see how 4 ft. of pipe and a valve would cost $3,250. If I stayed in town this repair would have cost me a total of $75 dollars in materials. He said he would get that itemized receipt and then has ghosted me ever since. I have reached out on numerous occasions. This company did not have permission to do $6,500 or $3,250 worth of work on my property. They were called for an estimate and took advantage of my elderly, blind, dementia plagued mother to run up a huge bill that no one can explain. They demanded that my mother, who isn’t the homeowner, pay $6,500. My wife waited by her phone all day for an estimate that never came. This is morally and ethically appalling at every level. Just for reference, we had our foundation lifted for $9,000 last year. They dug under the house in several areas and lifted it. This guy wanted about the same for replacing a 4 ft. section of pipe. How is this real????"

"He came out the next day. I felt like I could trust him because he came through ANGI, so he was already vetted. "

"We live in Georgetown. Last year this company came out because we were having issues with our spetic. They stated we needed all new larger pipes. We paid them over $10,000 to redo our septic with a life time warranty. Not even 5 month later we started have pir alarm go off and more problems. The company came out and said we need a new pump. We paid over $2500. Since then, our septic has been leaking, smelling and not repaired, in addition thrg broke our drive way and left our mound completely a mess. We have attempted for 2 months to contact this company and they are avoiding us. When I spoke to the owner, he laughed and mocked me. We then called the company we are finance from to attempt a resolution. They phoned Chase and we got a call immediately stating they would be out. They never came. We have little girls, our play set js right by this mound and it stinks a d is leaking. They have never fixed it from the start. We cannot afford now for another company to come and do the job they were paid to do. It is completely a shame that they have ripped us off and refuse to contact us. We are going to obtain a lawyer in hopes to get the company to fix their mess."

"A big thank you to Dago and Jo. Just what I would expect from a 5 star company. My new shower is beautiful. Dago is a perfectionist in his work. He explained step by step with everything he did. Jo went above and beyond and has the greatest work ethic. Always informing of their next step. My husband says he’s got the best handshake. The whole team kept me informed and for that I am grateful. Rebath, thank you!"

"Yes these two young men, Malik R. And Sam S. We?re so amazing, very sweet, they explained every step, so very pleasant kept everything clean from start to finish. We are so absolutely delighted with the job they done for us. I would highly recommend this company and these wonderful young men for the job, I can not brag enough about them. Tinna Gieniec"

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