All In One Septic

I hired All in One Septic in December based on reviews on your website. I should have asked more questions, but we were in an emergency situation, with water backing into our house. Ricky Thompson, the supposed owner of the company, came out and said we needed a new drain field. To this day, I am not completely sure we needed that; however, after he was done with it, we definitely did. They came out and dug a new drain field in record time, a couple of hours, and left in such a hurry that we weren t even allowed to ask questions. The problem wasn t fixed; water was still backing up, which tells me that the drain field wasn t even the problem. We paid this company $10,800. We hired a plumber because, at the time, we still believed we were being told the truth, and perhaps the issue was between the septic and the house. He told us that the drain field was not put in correctly. When he unearthed everything, the drain field was slanting back toward the house, and one of the pipes wasn t even fully attached to the infiltrators. We tried calling Ricky, but, as in other reviews, he refused to answer the phone or texts. He finally answered when I blocked my number and repeated calls to his number. He said he would come out and fix it, then tried to charge us an additional $600 to fix it when he found out we hired a plumber. He said that the plumber damaged everything. We watched the plumber, who also does septic work, use a backhoe, then a shovel. He didn t damage anything, but Ricky was so ugly and unprofessional that I told him he wasn t welcome back on our property. We then hired another septic company, recommended by a friend, who came out and agreed that the drain field was not put in correctly. They had to dig out everything that had already been done and trash it. They dug a field 3X as long and used lasers to make sure it drained the right way, for $4500. I had asked Ricky in one of our conversations how many infiltrators were put in to which he replied 16-18 based on the size of our house. There was nowhere near that number when they were taken out. obviously, since the new one was 3X as long as the initial. We haven t had a problem since.

It was done yesterday. They did a good job and I am happy with the work.

Very professional and experienced team, helped me with everything! For a great price.

Was very quick to respond to my needs and arrived at the time scheduled. Was very professional and helpful. Would hire again if needed

Ricky provided excellent service and is very knowledgable. He arrived on time and was very thorough and considerate. I highly recommend him!

Good job. Easy to work with.

From start to finish, our experience with their team was top-notch. When we called them to figure out why our sump pump was running 24/7, we were greeted by a friendly and responsive gentleman named Mr. Ricky Jr Thompson who explained every step of the process. The technicians themselves were efficient, courteous, and made sure we were completely satisfied with the work they did. We were impressed by how thoroughly they explained everything, from the old system's condition to the new ones they installed. They even took the time to show us how everything was working and gave us clear instructions on what to do in case of an issue. The quality of their work was exceptional - we've had no problems with our new pumps as of the next day. We're so grateful to All in One Septic for working with our budget and helping us out in a hard time. Kudos to this company for doing it right! We'll be recommending them to everyone we know and to do the rest of the work we need done on our septic.

They were very professional. They did a great job, a wonderful job. Made sure that they got everything that they promise taking care of and I feel comfortable with the work they did.

Great work! Very thorough with my septic clean out. Definitely would recommend.

Ricky, Jr. was great. He was very personable, professional and friendly. He did an efficient job of pumping my septic tank and explained what they were doing every step of the way. They charged less than others Id contacted and were very responsive. I do recommend this company.

The All-In-O Septic team is outstanding. I called for help on Angi, and within the hour, they had called and come out to do the work. Was a little late in the day so their coming out tomorrow morning to complete the drain field jetting and filter instalation in the septic tank. Glad to see there are still some great dedicated companies out there!

very professional and price is reasonable, I would hire them again.

Quick and knowledgeable.

They provided a quick service and were done in less than two hours!

Ricky and his workers were fast, friendly and very knowledgeable. I highly recommend them!

Ricky and his team were quick to respond, quick to identify the problem , quick to offer a solution and quick to complete repairs. I came to trust them implicitly. Trust is a valuable commodity in today's world. You can trust these guys to do a good job.

Came on time as promised, did the work thoroughly and quickly, cleaned up, and the price was affordable.

I had an outstanding experience with Ricky Thompson from All in One Septic! When I needed my septic system pumped and inspected on short notice, Ricky responded to my quote request in under 30 minutes and even offered to come out that same day. I was tied up until the next afternoon, so he was extremely flexible and accommodated my schedule. His professionalism and attention to detail were clear from start to finish. Ricky did not just do the job - he went above and beyond to ensure everything was handled thoroughly and efficiently. His knowledge and expertise put my mind at ease, and he took the time to answer any questions I had. If youre looking for a reliable, responsive, and skilled septic service professional, I highly recommend Ricky Thompson and All in One Septic. They're a true 5-star business!

Very professional

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Good experience.

Wayne was very patient and kind.

Gave good information on maintaining septic

Wayne was fantastic, he kept great communication with me and was very professional. I feel like I got a great value for the service he provided! I will call him for all my future septic needs!

Wayne was so nice & most patient. He easily spent an hour looking for the tank AFTER being called at the very last min to pump out a septic BEFORE the inspector arrived (the next day). He kept searching, checking with me, sending me pics on the progress of the search. I was offsite & the septic map was at home AND I hadn't lived there for 14 years. My terrible memory had Wayne looking all over the place. BUT he didn't give up. He found the tank, pumped it & THEN filled ALL the holes back in. They are the best!! Thank you Wayne for such a thorough job. I tip my hat to you!! à °à  à  à Â