Get matched with top drain cleaners in Cottonwood Shores, TX

"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"Elderly Abuse …. Run I woke up to a leak in my front yard as I headed out of town. My wife called Roto Rooter as she left for work to come give us a quote. They said they only needed someone there to greet them when they arrived. So we had my 85 year old, legally blind, suffering from dementia mother, who lives next door, meet them outside so they could begin with their estimate. They never called us for a quote. Instead he replaced one section of pipe (which was only 4 ft. long), and a shut off valve (which he said was broken but was not) and charged a whopping $6,500. He walked next door and demanded payment from my blind mother. NO APPROVAL WAS GIVEN!!!! NO PHONE CALL WAS MADE!!! My mother, who isn’t mentally with us anymore, gave them her credit card and boom…… $6,500. We didn’t get a new water heater or a new sprinkler system. We got one 4 ft. section of pipe for $6,500 and a shiny new on/off valve which was not needed. That guy new what he was doing. He didn’t call us for a reason. He took one look at my blind old mom with dementia and charged whatever he wanted. He left us an arbitrary bill I could hardly read with little to no specifics. I have attached…. When I called the manager he did return half of the amount. It sounded like we were making progress. I still asked for an itemized receipt so I could see how 4 ft. of pipe and a valve would cost $3,250. If I stayed in town this repair would have cost me a total of $75 dollars in materials. He said he would get that itemized receipt and then has ghosted me ever since. I have reached out on numerous occasions. This company did not have permission to do $6,500 or $3,250 worth of work on my property. They were called for an estimate and took advantage of my elderly, blind, dementia plagued mother to run up a huge bill that no one can explain. They demanded that my mother, who isn’t the homeowner, pay $6,500. My wife waited by her phone all day for an estimate that never came. This is morally and ethically appalling at every level. Just for reference, we had our foundation lifted for $9,000 last year. They dug under the house in several areas and lifted it. This guy wanted about the same for replacing a 4 ft. section of pipe. How is this real????"

"Have used Wilcoxen a number of times recently for typical plumbing repairs. Have been pleased with the speed, quality, and pricing of their work. Also, they are readily available on the phone. Would definitely use them again!"

"On the first service call, things were OK. Scheduled with the technician, he was on time and professional. He did charge me $310 for their "standard" drain clearing service, which seemed high to me, but I was eager to get my drain fixed. He got the drain cleared, we tested it and he left. He told me to be sure to save my invoice in case anything happened since their work was guaranteed for 31 days. I promptly left for a week on a business trip, came home and a week later the sink was completely clogged. Remembering what the guy said, I called them up again and was told that my memory was a fiction, no one in the industry guarantees drains. I would need to pay the $310 fee again, plus this time the guy (same guy) wanted to charge me $485 to use a camera to diagnose the issue. I would then be responsible for whatever repairs would be necessary on top of that (so, $795 to diagnose was the estimate). After arguments they agreed to waive the $310 because of the misunderstanding regarding the guarantee, but I would still be responsible for the $485 + additional work to repair my drain. At this point, I felt that they were just trying to get as much money from me as possible. This is not a trustworthy business."

"They got our unit working great! Patrick was extremely helpful and knowledgeable!!"

"On the plus side, they came over within a few hours of contacting them about our AC not working. Very fast diagnosis of the problem. It was a capacitor that failed. Now the bad news. The way charged me approximately $350 just for the replacement part. Not the service charge, not the diagnostic service, both of those were $100 each. Just the part. I looked up the actual cost of that small canister. About $20. So, while appreciate them coming out and fixing what was wrong, I am furious that they price gauge the way they do. Needless to say that of this inexcusable moral failing isn’t corrected I will never call them out again. There are too many other options in Austin."