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"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"Thanks for 18 years of ensuring that I have the best quality water possible coming into my homes. I highly recommend Primary Solutions!"

"DE Flooring has been our go to general contractor for 3 separate projects in the past 15 years. 1st project was to replace all the kitchen countertops/bars & niches’ ledges with a beautiful veined high end granite. 2nd was a shower enlargement and installation gorgeous slab marble to the shower, separate tub surround and double vanity. The scope of the work also included to close up a wall and add an arched built in to our master bedroom. All the work was superior quality, it became even more apparent when after an unpreventable illness this awesome shower had to be replace to accommodate a zero entrance ledge and a wheelchair entry, hence another complete remodel. In the process of this 3rd project remodel it was easy to see behind all the walls and 10 years later not a drop of water had leaked or penetrated the original install. It was so tight it was difficult to take it down. I am confident this second remodel of the bathroom will be just as well done as the first. We also chose to replace the master suite carpeting which gives quite an uplift to the rooms. The owner comes by and double checks on the progress daily, instructs his crews and speaks to us. He never has dismissed our inquiries no matter what adversity could be lurking in his personal life. His subs are all professional, friendly and extremely respectful at all times. This is also a reflection of the leadership. You cannot go wrong by engaging this company to do your construction. If a mistake happens it will be rectified immediately with no argument as well. Mr. Abdoul will personally get it done."

"Everyone on the team was professional, friendly, and very easy to work with - they were punctual and we got daily updates on everything. The work itself was fantastic! This was our first remodel experience and we could not have asked for a better one!"

"Repair complete"

" They replaced the sinking concrete pave way for our pool and fixed the broken pipe. We are happy with final results. The project manager Jess and George were super helpful. Their price is also very reasonable."

"I would like to recommend and thank Glitz floor and more for such a wonderful experience, smooth, professional, attentive, and caring all in once I love my new spa bathroom thank you !!!"

"UPDATE - While there were issues with the repairs to the oven, the owner of the company called me personally to express his sincere regret for having any problems and assure me that excellent customer service is very important to the company. He ensured that the work was done to my satisfaction, refunded any money previously paid and offered a free inspection in the future should I need assistance. At the end of the day, things happen in life, and the true character of a person or company is how you deal with these challenges. I can honestly and sincerely state that Uptown Appliance Repairs stands by its service and I will gladly contact them in the future for any appliance needs. Summary of service on Sears Kenmore Oven/Microwave Combo: 1. 03-January - Initial service call to determine issue with oven/microwave combo wall unit 2. 09-January - Initial quote of $1,063.02 for Main Control Board 3. 10-January - Approved quote and paid deposit of $600.00 4. 22-January - Service to install Main Control Board. Technician advised that initial diagnosis was wrong. The Cooling Fan Assembly needs to be changed. 5. 31-January - Received revised quote - $1,080.34. The part is $608.00, though Sears Parts Direct provided a parts quote of $137.20. Nicole of Uptown stated that the 343% markup is to cover warranty, expedited shipping and that Uptown only buys OEM parts from the manufacturer. 6. 12-February - Service to install new Cooling Fan Assembly. Technician called to state that the part was broken and would have to reorder. 7. 22-February - Service to install new Cooling Fan Assembly. Technician called to cancel, stating that it takes two people to replace the parts. 8. 15-March - Service to install new Cooling Fan Assembly. Technician called to state that part is broken and would have to reorder. 9. 20-March – Call received from Uptown, stating that parts have been received and service needs to be set. I instructed Uptown to contact tenants. 10. 26-March - Appointment to install parts, after 5:30pm 11. 26-March - Company owner calls, stating that Uptown does not work after 5:30pm. Implies that delays are due to tenants not being responsive or available during working hours. He stated that, if the tenants cannot be available during working hours, he will refund the deposit of $600.00. I told him that I did not want the refund, I wanted the appliance repaired. 12. Appointment set for 29-March between 08:00 and 10:00 13. 29-March - Parts installed, unit working normally 14. 29-March - Invoice for services received IMMEDIATELY upon completion – AMAZING how quickly Uptown can submit an invoice, when their services took THREE MONTHS to complete!!!"

"Thanks to Hugo ! Good job"