Get matched with top stone and gravel pros in Bay City, TX

"The job was just what we were looking for! Not only did they show up on time everyday, but they finished the project early and were willing to go above and beyond to ensure I was happy with their service."

"Hes really good at what he does"

"Overall work was well done. They fixed areas we thought could be better with no questions asked. They truly want to please the customer."

"The wait for installation was long and when scheduled, they called to "reschedule" due to the installer. Apparently they use outside contractors to install. When they showed up, they worked hard but one installer left for over 2 hours, leaving on one to work. They did not want to quit and come back (found out they get paid by the job and couldn't pick up a new job until ours was finished. They left the house at 10:05 PM. The salesman put the wrong transitions in the order despite numerous conversations. They also installed the shoe molding around our kitchen island wrong. I went to store in Pearland the next day. My salesman had been transferred and I met with the District Manager. It took over a week to get anyone back out to fix and then they brought the wrong transitions again. I called the District Manager and complained. She told me they weren't there to fix the island until I asked her to check the paperwork and she admitted it was on the work order. After numerous phone calls, the installers went to Home Depot and came back with something that would work. They were nice and got it fixed. The carpet was scheduled later and when they showed up, they pulled the old pile carpet and told me that the defects in the staircase would show up if they installed the berber carpet. I asked why the salesman didn't discuss that with me. He said the salesmen don't install. They suggested I fix the staircase, repaint it and call them back. I got it fixed and called the store. The District Manager told me it would be 3 weeks before they could come back even though the installer said it would take less than 2 hours to install it. I have called back and asked to improve the installation. They said they send an email to installation but I am still waiting a week later. I am calling the COO in Houston tomorrow. The first 2 times I used Floors for Living, they were privately owned but have been purchased by another company. The entire process was much different and less congenial. I won't ever use them again and caution anyone thinking about it to check multiple review sources."

"Ramon has installed hardscaping throughout our yard, repaired our irrigation system, removed an orange tree and distributed mulch throughout the yard. He also planted several plants for us. Ramon is trustworthy, honest, hardworking and does a great job! Now I can enjoy planting my veggies!"

"Horribly. I had my terrazzo floors supposedly diamond sanded to the tune of more than $3,000.00. The results were nothing like the results depicted in “before and after” photos here. My floors were clean , but they still looked pretty much the same as before. I was disappointed, but didn’t make a fuss. However, in the 3-4 weeks since Total Finish treated my floors, large numbers of deep holes have been appearing in my floor, as if it is disintegrating. This morning so many new holes appeared that I called Lorenzo in a panic. He came by this evening and before even getting from the front door to the living room (while he was still in the entryway), declared that the damage had already been there (even before seeing all of the damage). He then implied that I was lying. I immediately called the realtor and former homeowner IN FRONT of Lorenzo. When the former owner confirmed that the floors were not damaged at the time of sale, Lorenzo again insinuated that I was lying, implying that I wasn’t actually talking to the former owner. I then texted several other witnesses who confirmed the previous condition of my floors, yet Lorenzo refused to even consider that they might have caused the damage. The fact that he appeared to abdicate all responsibility before even seeing the extent of the damage, as well as calling me a liar, was disappointing. This is not the way a decent, honorable, honest, and ethical company does business. I am a nurse and work hard for my money. I don’t have $3500 to flush down the drain and then pay even more to fix the damage this company caused. He then sent me a partial video in which the guys who actually worked on the floors appear to complain about not being tipped? Regardless, the video does not depict the damage I am complaining of, nor did Lorenzo even examine the damage! This is not the way our fathers did business."

"Absolutely do not use this company. We spent over $20,000 on engineered hardwood flooring for our home, and the installation was handled negligently. This company failed to perform a proper moisture test and did not apply a moisture barrier sealant on the concrete slab prior to installation ? both of which are standard industry practices for slab foundations. We trusted their expertise and assumed any required preparation would be recommended, but it was not. As a result, our downstairs flooring has been completely ruined due to moisture intrusion coming directly from the slab. Instead of taking responsibility, the company is now attempting to shift the blame to us, claiming it?s a foundation problem ? which it is not. Moisture levels in concrete naturally fluctuate with seasonal changes, and proper testing and barrier application would have prevented this issue entirely. We are extremely disappointed in both their workmanship and their refusal to stand behind their installation. "

"We are very pleased with the job. It looks great and they are a great company. They went above any beyond to please us!"

"It went great! Not a single problem. Kirby is super nice, he came to the house & gave me an estimate which was very reasonable. On the cut day the crew showed up a bit early, got to work right away & didn’t stop until Kirby delivered lunch. They hauled off large pieces of trunk & chipped the smaller stuff & cleaned up well before leaving. I was very impressed."

"I have done business with IOE for almost a decade and as I had them do more projects the more frustrated I became. It was a different and much better company under the original owner Bret. Since Cory has taken over, all he does is make the sell and send you the bill. When I have an issue, it will take him over a week to respond. In a recent project I hired IOE for was to replace my fence. The installers used too long of nails which came through on the neighbors side. My neighbor shared his concern for safety and when I contacted Cory, it took him 3 days to respond and longer than a week to resolve. I don't know if they have gotten too busy but when you spend money you expect them to respond especially when it is regarding safety. If you hire IOE here is what you can expect: expensive cost, long/poor response times and a laundry list of excuses from Cory. I would not recommend."