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"It went great. We had a leak of unknown origin and had to shut the water off at the curd. Found Cliff Morgan hear on Angie's list and gave him a call. He graciously Made time to come by that same day for an initial look, and then returned the next morning to find it. It turn out it was in the sprinkler system."

"TL:DR The American-made equipment works very well. The company ultimately assured the installation was complete and correct. But it was a rocky road. It was easy to schedule an appointment with a sales person. He spent a lot of time trying to sell me a system, when in fact I'd already done my research and knew I wanted to buy their products if they could improve my water quality. The salesman was able to give me measurements of dissolved solids and pH, which was important to me. Installation was fast; within about a week, our system was in place! Unfortunately, the installation did not pass inspection. When I contacted EcoWater Texas about the problem, the owner said the inspector was being unreasonable, and this had never happened before. He said he was uncomfortable having his plumber do the work the inspector required, and I would have to find someone else to do it. He said he'd pay the cost if it was reasonable. I contacted the inspector to get a detailed explanation of the work to be done. The inspector came over and gave me a red tag, formally failing the installation. He said I should call EcoWater Texas and tell them I had the tag, and if I submitted the tag to the licensing board they'd make it right. When I did that, EcoWater Texas agreed to find a plumber to do the work and cover the costs. The new plumber finished the installation, and it passed inspection. I then asked EcoWater Texas to test my water to make sure the system was working as advertised. This took a little time, but the salesman returned and did the testing. That's when I learned the system was only treating half my water! The rest entered the house in a different place. Apparently EcoWater Texas didn't check for that when they did the original installation. So EcoWater Texas had the second plumber come back and tie in the rest of the house water. The entire process took several months."

"Youngs called 20 minutes before the scheduled appointment to let me know the technician was on his way. He arrived on time, was courteous and unclogged the kitchen drain line within minutes. This company is contacted with my home warranty service so I cannot comment on their actual price for service, but well worth my $75 fee.
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"he was professional and cleaned up"

"Arrived on time.  Quickly performed an assessment of our sprinkler system.  Fixed a minor leak in one of the sprinkler heads.  They were very friendly and efficient."

"I had a Big Deal. They came out a few days after the deal was purchased. There was an additional charge. We they recommend all these other things and we decided to do them - cleaning additional ducts and sanitizing. For the $89 we paid for the Big Deal, it could have come with a bit more instead of having to pay all the extras. I'm not sure I'd use them again. I'd probably call around."

"It was great! Lonnie came out within 24 hours and assessed my problem and had a new water heater installed in 36 hours from when I called him. Great to work with and no pushy salesmanship, a state licensed plumber and the professionalism to go with it!"

"I've used them on a couple of occasions. It was just 1 person and it took about 4 hours and it was the main sewer drain and he left the area clean."

"They were very professional and knowledgeable about the systems. For this install there were some issue, I forgive them for this obviously I am giving them an A. They sent someone out immediately to fix it at no cost and got it running immediately. Even more, specificity, two months after they installed it I found out they had mistakenly installed the wrong filtration system in the AC. It was a lower grade one and they came out and fixed it and upgraded the system free of charge. It was outstanding, I didn't expect them to do that I was willing to pay for it but they did it for free. 

The area for improvement would be the ability to find customer information in the system when the customer calls in seems to be a bit slow at times and the associates on the other end struggled to find the info in a timely manner."

"The process was very smooth and completed in a timely manner and the staff was very professional!"