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"It was less than 3 hours from the time I sent my message, to the time the job was finished. I appreciated very much the response time and clear, concise communication. I was given a verbal estimate before the work was begun, and that's what it was when I paid. I would use  Morgan Leak Detection & Drain Cleaning again.
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"Could not have been more pleased. ACE responded to my Saturday request for help within two hours. The plumber was pleasant and thorough. He fixed the problem "the old fashion way" with a rooter from a roof-top vent. He checked all associated plumbing issues and made recommendations concerning flush rates and garbage disposals. He charged me $200. Compare that with another "big-name firm." They could not help me for three days when I called (which led to ACE on Angie's List). But the last time they came for a stopped up toilet, the technician completely dismantled the toilet and made a series of pictures of my drain pipes in order to show me why I needed a $22,000 pipe replacement project. The bill for the unstopped toilet was 8 hours of (mostly) unnecessary labor and $850. When I asked the ACE plumber about replacing pipes, he gave me several tips on how to avoid that until the pipes actually collapsed, and then quoted a price of "$12,000-$15,000." Yeah, we'll be calling ACE from now on."

"The installation itself went well, and the additional items promised were received. We negotiated for more items since we didn't need an additional RO filter. NOW here is the BUT. We do have satisfactory whole house basic filtration, BUT it adjusts the pH the wrong way for us. Sales person tested water but I don't think she was used to seeing high pH like we have out here. We really needed a different solution to take care of that, but that wasn't suggested. So our water is even softer now. This keeps us from being satisfied with what is a good product otherwise. Last periodic servicing January 2017, satisfactorily performed."

"Youngs called 20 minutes before the scheduled appointment to let me know the technician was on his way. He arrived on time, was courteous and unclogged the kitchen drain line within minutes. This company is contacted with my home warranty service so I cannot comment on their actual price for service, but well worth my $75 fee.
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"They did a great job! It went faster than I expected. I asked one of the guys if he had time, would he check a leak under my kitchen sink. He was very thorough. It turns out that we had a bolt still attached underneath the sink from a previous water filter installation. We needed a different type of bolt and he switched the bolts for free! He even gave me some much needed advice to help prevent further leaks from the faucet area. I really appreciated the extra mile! I am very pleased with Lone Star Water Services and would gladly recommend them to others."

"They didn't do an extra mile of educating the customer and making sure that it's the watering set up based on the needs and being able to make that assessment and then  programming it accordingly."

"The process was quick and easy, but I was expecting less mess. I was assured everything was getting sucked into a bin in their truck, but black ick blew out of every vent during the process. We had just painted and thank goodness, had not had the new carpets installed yet, but it was a big mess. The guys cleaned up as best as they could and they were both really professional and kind, but it was messier than I expected. I will be doing this every 3 years, as the guys recommended and the house feels and smells so much better. Totally worth it. Just be prepared and cover everything like you are having painters!
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"Our toilet was not working properly and needed to be replaced. I purchased a toilet and Lonnie replaced it. No issues."

"Very pleased with this first-time experience with Mark Masters General Contractors. The plumber, Seth Funkhouser, was prompt, courteous, listened patiently, discussed the possible problems, and explained the solution step-by-step. The sink/disposal and dishwasher are all performing perfectly. High confidence in this vendor. Now planning to consult with them about additional remodeling projects."

"They were very professional and knowledgeable about the systems. For this install there were some issue, I forgive them for this obviously I am giving them an A. They sent someone out immediately to fix it at no cost and got it running immediately. Even more, specificity, two months after they installed it I found out they had mistakenly installed the wrong filtration system in the AC. It was a lower grade one and they came out and fixed it and upgraded the system free of charge. It was outstanding, I didn't expect them to do that I was willing to pay for it but they did it for free. 

The area for improvement would be the ability to find customer information in the system when the customer calls in seems to be a bit slow at times and the associates on the other end struggled to find the info in a timely manner."