Get matched with top fireplace pros in Heiskell, TN

"The whole process was done very well. was very professional. they provide us a lot of information, they were really great and went outside of what they normally do. The fireplace is just gorgeous"

Specializing in CHIMNEY SWEEPING SERVICES! We always guarantee your satisfaction and won’t leave until the job is done right. We take pride in ourselves and on the quality work we provide, while always delivering great customer service! Check out our services offered, then call --or-- click to schedule a free estimate today!

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\n\n\nDaughters Of Zion Righteous Restoration is a dedicated, full-service cleaning and property care company committed to delivering high-quality, detail-oriented results with integrity and professionalism. We specialize in residential and light commercial cleaning, including general maintenance cleaning, deep cleaning, and move-in/move-out services, as well as organizing and decluttering solutions.\n\nIn addition to cleaning, we offer minor repair and maintenance services such as light plumbing, fixture installa

"I would rate the quality of the installation as a C, the quality of the product as an A and the responsiveness a D.  We had two major issues with the order and installation.  The fireplace was initially cut incorrectly.  When it was measured I was specific that it needed to fill the void created by the old hearth.  At one point we discussed the side area to the wall and he made a statement that if he held it to 6" then that would work.  Since we were discussing the side return of the hearth I assumed that is what he meant but at installation the whole hearth was just 6".  They remade the piece and only charged me for the additional material and not the waste material that they had to remove. I thought this was very fair.  The fireplace picture framing is crooked which should have been a tipoff what was to come with the kitchen.  The kitchen has large gaps next to the wall with the overhang going from 1 1/2" to 2" in just 31" of run.  The corner piece is installed crooked which is what is creating the overhang difference.  It took a month to get someone to come see the issue and then another month and two e-mails and two phone calls to basically be told "the wall is bowed" it is not "We do not scribe to the wall"  something that would have been nice to know since this is the first company that I have ever used that cuts but does not fit and as for the fireplane, the comment was "Well this is the first time we ever did this so I guess it is not that bad". One section of the kitchen counter is not matched well to the other sides.  The explanation is that it is the run of the material.  This is not our first quartz kitchen but is is the first time the layout did not take into consideration the pattern at the most visible area.  My recommendation is to get a company that laser measures, make sure they are willing to scribe to the wall and that you are there when they measure.  Make sure you understand exactly where there will be gaps, note them on their sheet and most of all get a copy of what the make you sign before they leave your home or business.

UPDATE:  Over a month ago (Christmas Eve actually)  KSI sent someone our to look at our issue.  As of today her has been no further contact.  I am assuming that their position is that the walls are not square.  Ours remains the same we should have been told before the job was cut that there would be an issue.  I plan to refer this to a lawyer since KSI refuse to communicate on a timely schedule or to offer a solution to the problem.   We spent $7200 and are treated to poor service.  I wonder how much you have to spend to get a call back in less that two or three months?"

"Josh does a great job. I had to repair the brick on my house due to foundation settling. The tuck point looks great and Josh matched the mortar color perfectly."

"It's a pretty decent system, I think. They send you the pieces and you install them yourself, which is pretty easy. The only real problem I have is that one sensor is too far away from the panel...or there's some interference, and they haven't been able to fix that. It's an interior door, so it's not the end of the world, just a little annoying. Their customer service is pretty good though. Nice, smart customer service people on the other end, very polite and helpful."

"Rocky is so much in demand that he put us on a waiting list from last fall to now to receive his services. Although it was disappointing not to be able to use our fireplace at all last winter (we had to keep it covered with tarp to prevent further damage), I was very glad we waited for the expert quality services of this very honest and knowledgeable skilled craftsman. He was very up front with us that he would not be able to start until the spring, and kept us informed of the timeline as we moved up the wait list. He did an excellent job on our project and his price was very reasonable for this multi-day job. He also took the time to carefully explain the details of the work that needed to be done. This information was very much appreciated. He takes very good care of his customers. We will not be using anyone else for any future masonry needs on our all-brick home.
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"I worked with David. He showed up on time. Very knowledgeable, explained everything and when he was done I was very happy with the work and price. I expected them to push a new furnace since mine is 17 yrs old. They didn't Only fixed it and said there is no reason to replace something that still works good. I will definitely Call these guys again if the need arises. I forgot to ask for a card to keep in my card file. (to the business if you are reading this please send me a card so I can call you again if when we need you again. Thanks for a job well done."