Get matched with top basement waterproofing pros in Surfside Beach, SC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"Our technician, Joseph Willis, did a fantastic job at explaining the process and then following thru. The end result of the leveling exceeded my expectations and Josephâ s crack repair and sealing was the best Iâ ve seen in 30 yrs of home renovation."

"These guys are serious about their work. The jacks appear to be doing well all there is a noticeable difference. I was able to get financing through a vendor and now I can continue with the next phases of remodeling my home."

"Sawyer and Aiden were fantastic! Same day service for leaking hot water heater. Explained all my options...NO HARD SELL! Both were very knowledgable and worked together to get the job done. I was extremely impressed!"

"We had a great experience working with MA Design & Construction Co. They were very quick to respond to calls and emails and worked diligently to come up with a great and thoughtful design for our basement renovation work. They got the work done on time and cleaned up everything once they were finished. We will continue working with them as we continue renovating and redesigning out basement."

"They checked all of my sprinkler heads and fixed my problem."

"After speaking on the phone with this company I decided to wait for the testing."

"Everything was completed on time and in a professional manner."

"Serviceman provided excellent service and took steps to ensure know dust or duct residue was left .
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"Harold and his company truly believe in customer service! He scheduled the job based on my availability, let me know that there might be a delay secondary to rain (minor delay but I was kept updated as to the progress). The property was left clean at the end of the day. I am very pleased an impressed with the quality of the job and would highly recommend Harold!

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