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There are 14 highly-rated local waterproofing contractors.

Recent Basement Waterproofing Reviews in Mount Pleasant

  • Mount Valley Foundation Services
    Normally, I’m not a fan of leaving negative reviews like this. But, I’ve never had a company treat me this poorly in my 31 years on this earth. Something needs to be said. First, the crew’s behavior was completely unacceptable - They left cigarette butts and food wrappers all over my lawn, constantly wasted my time being late, broke all of the vent covers to my crawlspace, and literally screamed the words “f**king p**sy” in front of a bunch of neighborhood kids (among many, many other things). Do not trust these people in your home. Second, the job itself was completely botched, and I have the City of Charleston inspection notes to prove it. Among other things, they only encapsulated part of the crawlspace, left standing water everywhere, set up the dehumidifier wrong, and they “installed” a jack under the house so poorly that I could literally push it out of place with one finger. Understandably, I got fed up and asked how I could go about cancelling the job. They never responded to that question – I didn’t hear from them for almost 4 months after asking. So, I hired a local company to clean up their mess, at no small expense, and went on with my life. Then, out of the blue, after 4 months, they reached out and threatened to put a lien on my home if I didn’t pay up. Just to be clear, they never even sent me a bill, and they still had my $2500 deposit. I didn’t owe them a dime (if anything I want my **** deposit back). Yet, here they are making threats. And that, my friends, is why I’m writing this review. It’s understandable if your crew drops the ball with a customer – not every job is going to go right, and even good employees have bad days. But, if you treat paying customers like absolute garbage, eventually people are going to speak up. Take your money somewhere else, Charleston. Plenty of local companies who will do right by you.
    - Charles T.
  • Falcone Crawl Space & Structural Repair
    The whole process from start to finish exceeded my expectations. Banda and Brandon were great. They went the extra mile and even went over and above on a few items. I plan to hire Falcone again and could not have been any more impressed.
    - Brooks J.
  • Palmetto Environmental Solutions
    Chad, Cameron and their team are super helpful and professional. Emails and phone calls were answered promptly and all questions were answered knowledgeably. After inspecting my crawlspace PES (Palmetto Environmental Solutions) discovered mold and high moisture along with dripping wet duct work. The AC vents going into the house were wet with condensation as was the floor. PES explained that wet wood and damp conditions attract mold, wood damaging fungi, and potentially termites or wood rot. Removal of old insulation and vapor barrier, treating the mold/fungi, encapsulating the crawlspace, and installing a dehumidifier was proposed. The crew did a very good job of cleaning up the old insulation and vapor barrier. I was impressed with the preparation of the space and detail. The walls and floor were covered and a dehumidifier was installed. It all looks so clean and neat. Our crawlspace is dry already and my air conditioning seems to be running better. We are very pleased with the work performed and now have peace of mind that our crawlspace will be safe from any mold, moisture or wood rot issues in the future.
    - Clark E.
  • Carolina Air Care LLC
    Andy did an excellent job of estimating the job and insuring installation was completed on schedule and satisfaction of work.
    - Sonny P.
  • A-Proseal
    All 3 jobs performed very well. So far so good. Workers professional, courteous and constantly cleaning . Don’t be afraid to hire these guys. Prices fair, workers and jobs done professionally. Definetly recommend 👍🏻👍🏻👍🏻👍🏻
    - Len H.
  • BioTek Environmental Mold Removal - Charleston
    We had our crawl space encapsulated and a dehumidifier installed in the crawl space. The work appears to be of good quality. I only had one reoccurring issue: communication. Getting the quote was easy and the site the review was thorough and professional. When comparing contractors and asking questions, I did get timely responses from BioTek (same day or next day). The day the work was supposed to start I took the day off. The time came and went with no one showing up. Apparently there was a scheduling issue and the crew wasn't notified, but I also was not contacted until I reached out to find out what was going on. When they were actually scheduled, they again did not arrive at the appointed time (no contact with me) but did come a couple hours later. Once they started the work, they worked very diligently and stayed later into the evening to complete the job. The crew was very professional in their interactions with me, and they cleaned up after themselves. After this portion of the job was done, again there was a lack of communication on when the other crew would come to install the electrical outlet for the dehumidifier and the crawlspace door. I also had to remind them to come back and install the fasteners attaching the vapor barrier to the wall. A couple weeks passed without contact (I had not paid anything at this point), and they finally scheduled this punch list work. However, when the day came the crawl space door had not come in yet so they had to reschedule again. When they finally did finish this portion of the work they reached out for payment, understandably. I still had one issue with the custom crawl space door not having a tight fit. I was still asked to go ahead and pay so they could close the job out but that they would stop by one day and install a fastener to close the gap in the door. Having been a couple months at this point I do not expect anyone to come out, so I'll probably just handle myself. Overall I would still hire again due to the quality of the work that was performed. It is unfortunate that many contractors seem to have this issue with communication, and I'm not sure how much better another company would have been. I trust the craftsmanship of the work that was completed and do not expect to have any issues with it.
    - Josh J.
  • Goose Creek Heating & Air
    Workers arrived on schedule and worked steadily for two days. Cleanup went well. Vapor barrier, however, was carelessly laid down and Goose Creek quickly dispatched a team to remedy the deficiency. One peculiarity was that the data sheet containing model and serial number was permanently stuck upside down on the air handler, making it extremely difficult -- but not impossible -- to read. Goose Creek management, when it finally responded to my complaint, gave assurances that the upside down printing made no difference in quality. But I was not happy.
    - John I.
  • Goose Creek Heating & Air
    These guys are top notch. Kiwi and Jason did most of the work, and they were two of the nicest, hardest working young men I've met in a long time. Chaz and Neil were also extremely helpful. We did incur one minor misunderstanding, but it was immediately resolved - I could not have asked for more. I recommend this company and will use them again when it comes time to replace our aging HVAC units.
    - James M.
  • Healthy-Crawl Space
    I have a construction background but was unfamiliar with encapsulation as I just moved to Georgia. After extensive review of the encapsulation systems that were available in the area, and the price difference, I concluded the Crawl Space Doctor was a good fit. The main reason I chose the Crawl Space Doctor was because of their system. The other system was double the cost of the Crawl Space Doctor, so I carefully reviewed the difference and felt I would be getting equal benefits. I selected a 90 mil film for my project. Greg was very prompt and articulate in explaining his system and how his team would complete the work. Greg and his team did excellent work. They took out all of the debris under the house, informed me of a few problems they detected and repaired, then went to work putting the encapsulation system in place. They were very efficient. The crawlspace is doing exactly what I expected. The benefits of the Crawl Space Doctor's system are these: I am breathing better air quality. I am noticing a difference in the temperature of the house with reduced cooling costs, and expect the same on my heating costs. My insulation and floor joists are no longer moist and susceptible to mold. My heating and cooling ductwork will last longer with the humidity gone from the area. The dehumidifiers Greg put in do not run continuously, they will cycle off once the humidity desired point is reached. My hardwood flooring will not buckle in the future due to excessive humidity. My vents are now permanently sealed so rodents can't come into the house in the winter. I have peace of mind knowing my home is more protected with an encapsulation. It is a no brainer product in that it is a good investment all around. I would highly recommend Greg and his team at the Crawl Space Doctor. He has been doing encapsulations for years and is an expert in the field. His team does the work, but he personally oversees the project. You are in good hands with Greg McBride of the Crawl Space Doctor!! You will not regret spending less for top quality!
    - linda s.
  • Carolina Mold Solutions
    Everything went well. Caroline Aire dryed out underneath the house and installed a very heavy vapor barrier. They sprayed inside the house with a safe chemical. They used dehumidifiers to dry up all the moisture. They did a great job. I was very pleased and will use them again if needed.
    - Debbie B.
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Waterproofing Contractors in Mount Pleasant

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