Get matched with top appliance repair pros in Folly Beach, SC

"They did fine"

"I recently had the pleasure of hiring A&J Handyman Services for a series of home improvement projects and I couldn't be more satisfied with the experience. From the very beginning, the communication was clear and responsive. They were incredibly accommodating to my schedule and were punctual for every appointment. The team demonstrated a high level of professionalism and attention to detail in their work. They tackled a range of tasks including driveway extension, landscaping, pressure washing, and interior and exterior painting with efficiency and expertise. Each project was completed to the highest standard, and they were always willing to go the extra mile to ensure everything was perfect. What stood out to me was their commitment to cleanliness and respect for my home. They made sure to clean up at the end of each day, which really minimized the disruption to our daily life. The pricing was transparent and fair, providing great value for the quality of service received. I was particularly impressed by their problem-solving abilities and how they provided effective solutions for unexpected issues that arose during the projects. I highly recommend A&J Handyman Services to anyone looking for reliable, high-quality home improvement services. They have truly exceeded my expectations and have earned a loyal customer in me."

"Professional and dedicated to completing the job"

"BEWARE of this business, their customer service and their surprise mystery charges! My washing machine turns on but is not filling with water. I contacted Mr. Appliance repair and they explained it would be $120 service charge to come out, which I agreed to. When the technician arrived he spent some time diagnosing the problem with the washing machine and then stated the price of $391.92 to repair, and proceeded to run my credit card. Right before he left he stated "I hope it's not the motherboard, if it's the motherboard we have a bigger issue.". I was confused by that statement because I thought he already repaired the problem. When he left I checked my email and noticed the receipt said: "Water Inlet Valve Repair or Replace $391.92." There was no breakdown what the lump sum charge was for (i.e. service charge, labor, parts, etc) so I called the main office to request a breakdown of the charges. I was told by the receptionist "our system isn't set up to break anything down to show you what you're paying for." The receptionist also stated a part needed to be ordered and I had to pay up front cost for the part. It was that moment when I realized that the technician didn't even fix the washing machine, yet I still paid full price for the labor and repair in advance. I told them this was not acceptable business practice and I need a receipt to show a breakdown of what I'm being charged (which they refused to supply) or they needed to refund my card immediately. I was then told it takes 7 days to issue a refund but they cannot refund the service call fee. I did not give this company permission to charge me a lump sum in excess of the service call fee of $120.00. I do not see how this company can get away with surprise-charging customers without providing a break down of cost, or charging for parts and labor that hasn't even taken place yet. The customer service at this repair business is some of the worst I've experienced. I expect my refund within 7 days."