Get matched with top sump pump installation pros in Duncan, SC

"They were very good. Their job was to install a new ice maker that I had to order. Their work in installing was excellent."

"THEY WERE VERY PROFESSIONAL AS WELL AS PERSONABLE. THE WORK WAS DONE WITH CARE AND CAME OUT WELL. RUSS TOLD ME EXACTLY WHAT THEY WERE DOING AND FOLLOWED THROUGH. I WILL TELL OTHERS ABOUT THEM."

"Replaced - updated my current bathroom. Work was completed when promised. Excellent workmanship. "

"I have known Rusty throughout the duration of his career in plumbing. He started at the bottom, as an employee and worked his way up; establishing himself in the field, as the honest and approachable plumber, who wants to educate his clients. He explains what the problem is and provides different levels of solutions, depending on how urgent the case is, rather than falsifying a sense of urgency. If you’re looking for somebody who is credible and will get the job done, this is who you call."

"Great work! Very reasonable, will hire again!"

"Always showed up as promised and quality work! Greatful for their service"

"I would like to express my gratitude to 5 STARWINDOWS & REMODELING LLC for the phenomenal job they did on our project ( SUNROOM ) there team was always courteous respectful and professional, I was impressed by there communication and ability to resolve unexpected issues swiftly." I would not hesitate to recommend 5 STAR REMODELING to others and look forward to working with them again."

"They have power washed my driveway, bush hogged our back yard, and extended a leach line on our septic system and were very easy to work with a responsive and quick to the job at hand. Very professional and knowledgeable. Would most definitely hire again!"

"I made an appt with them for Wednesday from noon to 2. They no showed and didn’t bother to call. I called back Friday and they agreed to come out right then. However, the truck didn’t have enough to pump my entire septic and they said they would come out first thing Monday. They no showed again on Monday. Four days later they tried to contact me to reschedule. I refused at that point. I can’t be kept waiting for 2 weeks for whenever they feel it is convenient for them…if you make an appt, keep it!"

"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."