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Mount Valley Foundation Services
Concrete Foundation Repair, Foundation, Basement or Crawlspace Waterproofing / Encapsulation, Concrete Injection Leveling Mudjacking,
About us
Mount Valley Foundation Services, A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across South Carolina, and parts of North Carolina and Georgia. With fully trained technicians, industry-leading products, and nationally backed warranties, Mount Valley is here to restore your foundation or crawlspace.
Business highlights
39 years of experience
Services we offer
Basement Waterproofing Systems, Crawl Space Repair & Encapsulation, Foundation Repair & Stablization, Push Pier, Helical Pier, & Slab Pier Installation, Wall Reinforcement Systems & Bowing Wall Repair
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.255 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 15% | ||
| 2% | ||
| 4% | ||
| 9% |
Filter reviews by service
Showing 1-25 of 55 reviews
Melanie H.
Aug 2025
Concrete Foundation Raise
Trey came out and gave an estimate. He was a very nice person and had a good demeanor. The cost of the project ended up being more than 40K, due to underlying issues with the house. WE won't be moving forward with the project, but I'd call them again if I needed an inspection.
Shey H.
Aug 2025
Concrete Foundation Raise
Very happy with their service. Communication was excellent. Always informed of daily projects, and had all my questions answered.
Corey J.
Jul 2025
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
We have been calling, and calling, and calling, and calling, and calling since we took on more and more water after Mount Valley Foundations Services "fixed" our hurricane ravaged basement. We have spent close to $30,000 with this company in the past two years and we cannot even get David Tillet and his team to respond to our phone calls, Think they guarantee their work? Think again.
Melanie G.
Apr 2025
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Joshua Bistrek, Ron Jones and Jacob Sanders installed insulation and did a great job!
Kacey R.
Dec 2024
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
I had A inspector come out about floor creaking issue and a crack in my wall at the same place, he told me to encapsulate my crawl space and get a humidifier. 12k later, yes 12 thousand. it has been less than a year and the cracks have reappeared and it?s gotten worse with the house settling? to anyone I?d suggest reconsidering letting them help you fix your home. they also don?t have warranties!!! just want your money!! on top of the crawl space they sealed has dirt coming through, if I?m going to pay so much, at least fix my issues and do the job correctly, below is my house now showing more signs of settling!
Laura W.
Jun 2024
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
My first contact with Mount Valley Foundations was with Carlton Cisson. He was prompt, professional and provided details of what needed to be done with a drawing explaining all and a quote right on the spot. Every time I reached out to Carton after that first meeting regarding the task at hand, scheduling the work or just to answer questions...Carlton responded quickly. For anyone that might possibly be needing foundation work of any kind, I highly recommend Carlton Cission as the first point of contact. Shaun Dixon, Alex Hernandez, Milton Martin and Dre Nesbitt were the team assigned to replacing the entire foundation of the wedding venue restroom I hired Mount Valley for (from the interior floor to the dirt on the ground beneath...literally). 100% rotten through by years of undetected moisture from inadequate airflow and dehumidification. Shaun (the forman) was in constant communication with me throughout the entire process of rebuilding. He didn't just explain in words, he took time to visually point out the areas this construction would be addressing and what I should expect. Shaun was clear and concise in describing what was being done and answering all of my questions (which was many). The entire process, including the work ethic of this 4-man team, was conducted in a very professional manner. A grusome task, while keeping a friendly, personable demeanor throughout. Hoping I never have to have such foundation work ever done again, but will certainly call Mount Valley again, if I do!
BRANDON L.
Mar 2024
Concrete Injection Leveling Mudjacking
Finish much quicker quicker than originally expected. House feels much better now. You have to come back out soon fix one little problem but other than that no issue.
Leslie F.
Feb 2024
Concrete Foundation Raise
All personnel were curtious and professional. They were able adapt to hidden problems in the foundation. They informed me of what they were doing and why. Area was left clean. I would hire them again.
Judy A.
Apr 2023
Concrete Foundation Repair
Clint Weimann was so very professional and explained issues with my foundation in a manner I could understand. The inspection was extremely thorough and I felt that I was getting the right kind of repair. I did not know what exactly was wrong when I contacted Mount Valley.
Joan S.
Mar 2023
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Had problems with supervisor level. The General Manager became involved and took care of the issue.
Joan S.
Mar 2023
Concrete Foundation Repair
An encapsulation and placing of a dehumidifier was done on February 3rd. Afterwards I was told that they had no available electrician to put in an outlet. had to wait around 2 weeks for an electrician to install a dedicated outlet in the crawlspace. I then called and requested an inspection.The inspector came within a week and told me that some things that were done required repairs. I have to wait until March 17 to get the repairs and second inspection completed. I feel that if I hadn't called as many times as I had nothing would of been done. I paid in full which was my mistake as the reviews I read were much different than what I experienced and I had trust in the company. This dragged out process is quite annoying and unexpected as I was told that the entire project would take 4-6 hours followed by an inspection.
William J.
Jan 2023
Concrete Injection Leveling Mudjacking
Jeff and his assistant were outstanding. They came on time, told us what they would do, walked up through, and did the job exactly as they said they would; that part was excellent. Customer Service: When we contracted, we were offered 12 months as same as cash and went forward with the paperwork. However, when we got to the actual financing contract, we were not entirely comfortable with it and opted not to finance but to pay cash on delivery. We were told that the financing material had all been canceled. A day before the job was done, we received finance agreements and notification of access to our credit scores, etc to open a new line of credit. I called Customer Service and Sky was great but said she could not answer the question and referred me to Amy, the office manager. As instructed, I left her a voicemail call-back request. No response. A few days later, another voicemail request, and no response. Another 3 days and I called Sky again, and she said she would remind Amy again. I sent a text message to Amy but no response. Four days later, I received a follow-up note from Sky asking if I had heard and called her. Another apology and another follow-up reminder and another call but still no response. I gave up. In short, the folks doing the frontline work and the product are great. However, the administrative end, assuming that the Office Manager is an example of leadership quality, was not so great.
Bobby C.
Dec 2022
Concrete Foundation Raise
Great experience with these guys. Timely and efficient with no issues.
Carol R.
Nov 2022
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
good
Kathleen L.
Oct 2022
the peace of mind that I know without a doubt that my house is safe to be inand will last many more years is pricless. The crew was professional and plesant and curtious to work with. they explained everything well and worked well together.
Diomara M.
Aug 2022
Concrete Injection Leveling Mudjacking
Not clear on work done.
Bob U.
Aug 2021
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Very professional. Explained work thoroughly. Crew was polite and knowledgeable. Worked good together. We had a very good overall experience.
Response from Mount Valley Foundation Services
"Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Mount Valley Foundation Services."
Jeannette K.
Jan 2021
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
They have not started on the project yet. They are coming as soon as the paperwork goes through for payment. Both companies gave a good presentation. I looked at 3 things. Presentation, assessment of work to be done, and cost. Cantey was too expensive. They were pushing for a piece of equipment to be buried under the house which I did not feel I needed because there was no water. The walls and crawlspace were dry. The one thing Mount Valley said that sold me was they wanted to put insulated treated boarding (forgot what they called it) on the walls and plastic over all of that, which is what I was thinking about. The difference in price was $9000. That also helped with my decision. I will write a review again after it is over. I was going to have 3 companies come and give me a price and how they would proceed. But I was very impressed with Mount Valley. Ask me again in 3 weeks.
Response from Mount Valley Foundation Services
"Hello. Thank you for providing your feedback about the pricing. We take tremendous care to provide the best solution for your home and provide the highest level of service possible during every project. - Mount Valley Foundation Services"
Susie L.
Nov 2020
Concrete Foundation Repair
Seemed a little more expensive but very high quality
Response from Mount Valley Foundation Services
"Hello! We are glad you had a great experience and appreciate your review. - Mount Valley Foundation Services."
Sammy G.
Sep 2020
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Mount Valley Foundation Services is a very reputable company, employing engineers that know the residential side of the business! They are flexible to meet the needs of the customer. In our case, the original estimate was in error. The error was corrected, with the foreman working with the MVFS office, at no additional cost to us! The work crew was very professional!
Response from Mount Valley Foundation Services
"Hi! Thank you so much for taking the time to share about your experience with us! We always love to hear from satisfied customers. - Mount Valley Foundation Services."
Edward T.
Aug 2020
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Real Good Job
Response from Mount Valley Foundation Services
"Hi! Thank you for this awesome review. We appreciate you taking the time to rate your experience with us. - Mount Valley Foundation Services."
Rick K.
Jul 2020
Concrete Foundation Repair
Ron was excellent. He was trustworthy and very professional.
Response from Mount Valley Foundation Services
"Hi! Thank you for providing this feedback. We always love to hear from satisfied customers about their experience. - Mount Valley Foundation Services"
Phil L.
Jun 2020
Concrete Foundation Raise
Wow!!!, is all i can say. These guys are the real deal. They really worked extremely hard, were professional and know what they are doing. The crew was awesome. The crew Leader was Marty Padgett and he did just that,.. He was the leader but what was so great about his leadership they knew what to do and he pointed the way and with no standing around they were on it. The crew who worked on my project was Robert Dunn, Josh Robinson, Damian Cousins and of course the Crew Leader, Marty Padgett.. The thing about this review is, I asked them how to go about writing a review or a letter on commendation about the work ethic i have experienced with this company so far. So here it is and These guys are fantastic. I would highly recommend these guys and the Mount Valley FOUNDATION Co in the event you need their services and want the job done right! Sincerely, Phil E. Little
Response from Mount Valley Foundation Services
"Hi! Thank you for trusting us to provide your home with a solution to keep your home safe! We appreciate your feedback on how we were able to deliver great results. We take tremendous care during every project. - Mount Valley Foundation Services"
Ed S.
Jun 2020
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
John Willis was excellent. Highly recommend.
Response from Mount Valley Foundation Services
"Hi! Thank you for this awesome review. We appreciate you taking the time to rate your experience with us. We'll be sure to share this with him. - Mount Valley Foundation Services"
Juanita C.
May 2020
Concrete Foundation Repair
Make sure they do what they are suppose to do.
Response from Mount Valley Foundation Services
"Hello. Thank you for bringing this to our attention. We strive to give our customers the best and take any issue seriously. We have brought your comments to our management team's attention and we will have a manager reach out to you."
Licensing
Licensed*
Trade License Number
120717
Trade License Locale
SC
Trade License Expiration
10/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Mount Valley Foundation Services is currently rated 4.2 overall out of 5.
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 10:00 AM - 7:00 PM
Mount Valley Foundation Services accepts the following forms of payment: CreditCard
Yes, Mount Valley Foundation Services offers free project estimates.
No, Mount Valley Foundation Services does not offer eco-friendly accreditations.
No, Mount Valley Foundation Services does not offer a senior discount.
No, Mount Valley Foundation Services does not offer emergency services.
Yes, Mount Valley Foundation Services offers warranties.