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"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"Excellent service. Prompt, pleasant, cleaned up, fair price."

"East Coast comfort did the most horrible thing to us, and they have treated us with utter contempt. We have been with East Coast Comfort since they began when Ed McCollum and Anthony Mongeluzi started the company in 2006. Both Ed and Anthony were to our home in the early years of their business, performing maintenance and repairs, and one of them was here when they installed our current unit. We gave them a favorable review on Angie’s List, and we have never had any complaints about them in almost 20 years, until Lisa Hawthorne. We schedule routing maintenance, so we do not have equipment failures and outages. We have repeatedly been asked by Ms. Hawthorne of East Coast Comfort to reschedule our maintenance appointments, and we have always acquiesced. This occurred again a few weeks ago, and we rescheduled for last week. Ms. Hawthorne again called the day before our scheduled maintenance appointment last week, asked again to change the appointment because of the volume of emergency calls they were receiving, and we agreed as long as Ms. Hawthorne promised we would be given priority scheduling if our system went down. The next day, our air conditioning failed, and I contacted Ms. Hawthorne. A technician came to our home on the afternoon of the next day, but he said parts had to be ordered, and it could be days before they would arrive. I have emails supporting that we requested Ms. Hawthorne to order the needed parts, and she emailed back that the parts would be $1500.00 and labor $500.00. Though we made it clear from our emails that we wanted to get the system repaired as quickly as possible, she did not order the parts and would not grant us priority scheduling. When we learned of this betrayal, we contacted William Henderson Heating, Cooling, Plumbing, and Electrical Services. They worked us into their schedule for same-day service. I have an email exchange that proves how disdainful Ms. Hawthorne was to longtime customers of East Coast Comfort, both of us senior citizens, and one with a cardiac condition. A request we made to Ms. Hawthorne to speak with Mr. McCollum or Mr. Mongeluzi was ignored. In other words, other people had their systems repaired because of our kindness, so we can swelter in the heat and humidity. I consider their behavior toward us to be elder abuse. Good riddance East Coast Comfort, we are now receiving our comfort from William Henderson."

"Brad Brown & team are amazing. I hired Mr. Brown for a challenging job at my 1950's home and he came thru 100%. His creativity & attention to every minute details was awesome to observe. He was quick to come out to our home, give us an estimate on the spot, kept in touch along the way as he waiting for special parts he needed to order, and showed up on time on the promised date. I would recommend Brad Brown without hesitation to friends and family. I will hire him without a doubt next time I need electrical work done."

"He was very informative and nice"

"I called them to upgrade our outlets for USB ports and our switches to be motion sensors for my office. They were prompt and got the work done quickly and affordably. I would hire them again."

"Jeremy is a sweetheart! He is very well organized and he explained everything he did! He cleaned everything in the AC and he was very thorough!"

"He called back promptly, scheduled an appointment and showed up on time. This is, unfortunately, a rare thing with contractors these days. The price was very reasonable and his work ethic phenomenal. He went above what was quoted and stayed extra free of charge. Such a hard working and conscientious guy. Highly recommend!!!"

"Had Brandon come and install 4 fans. He was on time, communicated very well, pricing was great and he didn’t mind my toddler trying to talk his ear off or my small dog barking at him. Would definitely recommend to others and we plan on using him for our light fixtures when the time comes."