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"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"Fran and his team were a pleasure to work with. Their attention to detail, workmanship, communication, professionalism, and punctuality were all a 10/10. We highly recommend them to anyone looking for a trustworthy company that does impeccable work. We look forward to working with them again on future projects."

"Aaron did not disappoint. They had to come back as the water heater wasn't the one we needed. No issues, was prompt and professional."

"I've been using Straight Line Remodeling for the past 3 years. Aside from doing excellent work, they are professional, timely, and excellent communicators. Mike always took the time to ensure that he and I were aligned on the scope of the projects he was contracted to complete. Additionally, he did a great job of keeping me appraised on the status of the job and answering any questions I had. If there's anything you need done in your house, I can't recommend Straight Line Remodeling fast enough. These are some of the best contractors I've ever worked with."

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"Went well"

"Service is good, but a little pricy"

"I needed to have a mold issue addressed in my condo which had developed due to a leak in the roof. I contacted Aerotek Environmental having received their contact details from Angi Ads. From my first contact with Brandon of Aerotek Environmental he was the most helpful of all that I had spoken to about my issue. In addition to giving a reasonable cost estimate, Brandon took the time to carefully explain the step by step remediation process that his company would provide which included digital photos before, during and on completion of work. Having decided to use Aerotech the process ran very smoothly from setting the schedule date through the actual work and payment for services. Communication with Brandon was excellent - If I called or sent a text Brandon would either promptly answer or respond in a very short time. On the scheduled day, Felix Castro (job foreman) and his team arrived on time. Felix explained in detail exactly what he and his team would be doing. On completion of the work, Felix ensured that all debris was removed and provided full details as to what had been done and what he and his team found to be the most likely area of the leak. I am very satisfied with the entire process of working with Brandon who along with Felix and his team provided excellent customer service and would not hesitate to call in again should the need arise. I would highly recommend Brian and Aerotek Environmental to anyone in need of mold remediation services"

"I wouldn’t be writing this Review if one thing would have happened, TALK TO ME. Don’t place the answering service in the position of telling a Customer that the Supervisor has left for the day at 2.45p on a Thursday. Especially when the Horizon repairman had just fried our whole cooling system, including the thermostat!! What started with a bad fan motor in a new AC system that was only 3.5 years old in a $10,000 system, for which we had waited 4 days for the new motor to be installed. Add to that the fact that the repairman told me he would be at our home at 8.30a and didn’t arrive until 11.30a - after having to use a vacation day to wait at home for them to arrive. Then telling me this will be ‘quick’ all I have to do is switch out the motor by mounting it and plugging in the new one. Hours went by, nothing. He comes in to test the thermostat and it is non-responsive. He tells me to get new batteries, which I did. Then asks me, “these are new?” To which I say, ‘of course’ - you watched me take them out of the box. Then he goes out to his truck for the next 1.5hrs, supposedly speaks with his Supervisor and comes in and tells me that he has fried the system. I reply by saying I will be calling a senior person to speak with them. Called 4 times and never spoke with anyone. Each time I waited on hold for an extended period of time. Each time, I was then told by the answering service that someone would call and never did. Then at 2.45p I am told “everyone has left for the day” and no one would be calling. This was a Thursday, I had been home all day and no one would speak with me. We remain without an AC system, no plan, no calls - - nothing!!! If I could rate them a ZERO, I would,"

"I scheduled an appointment with them in response to their ad to flush a hot water tank for $49, no trip charge or add on expenses. After scheduling and in advance of the appointment I called for details regarding the service to be provided at this very hard to believe price. No matter what time of day I called I was always routed to an answering service that only scheduled appointments. Each time they said they would reach out to a manager to get my questions answered. After 3 calls and an email without a response, I cancelled my appointment."