Get matched with top glass block pros in Renfrew, PA

"The installers on the day of the project and the owners have always been very kind and proessional. They are not the least expensive company. However, theyhave a good product in those "Marvin" windows and they are professional and respectful of your home. When decided on a company to do your windows at least always keep them in the mix of your consideration as they should always be on your top three list of companies - $, reputation, professionalism in text, emails, phone call and on site visists are important to me. I feel I paid a fair price."

"Very pleasantly surprised - Frank corrected the door problems efficiently without unnecessary replacements. He was personable and no-nonsense. I actually look forward to replacing my door someday with this company when the time comes. Highly recommended."

"Great supplier - I bought the block and installed DIY."

"Rex came out and measured window and sent us the estimate of cost by e-mail the next day. We accepted price given for replacement for not only the two panels but all four. (There was no sales pitch or pressure when asked to cost all four windows). A week later another tech came out to re-measure windows for exact size and confirm previous measurements. We were told it would take about 6-8 wks. for the windows, but actually it only took four. Called us as they had a cancellation and asked if we would like them to come sooner, which we said definitely. Came exact time was told and finished the replacements in less than two hrs. The service tech’s (Tony & Brandon) were great and had wonderful personalities, and even took off their shoes! The replacements went great and I can not say enough about the actual service itself as they were awesome. Professionals for sure and great price! I highly recommend this company from beginning to end, you will not be sorry. As a added comment, Barb in office was fabulous and a great personality and very nice!"

"They were really good. Like them a lot."

"I cannot possibly say enough about how great New Horizons is. They did extensive siding work on my house, as well as 2nd floor & attic windows, doors, gutters, and any related soffit/facia and trim work. They did a beautiful job. I hired them again the following year to do the first floor windows and a gutter guard (for leaves). They did a great job discussing all of the possible options with me, and maintained ongoing communication. They made much-appreciated suggestions that really helped with the aesthetics of the finished project. The folks doing the work were all very skilled and professional and friendly. I felt that the price was reasonable given the extent of the work and the quality of the labor and materials I selected. They worked through various weather conditions and dealt with a few surprises (a squirrel and bird family that were determined to move in), all with great patience. I will hire them again if and when I have any other work that needs to be done (front bottom windows). A few before and after pictures are attached."

"Two men came to the house for a variety of jobs I needed completed. The 1st man asked me what needed to be done while looking around the room in the lower level of my home. I explain I am getting carpet and need the baseboards installed and I pointed out an area I did not want baseboard in a doorway. The 2nd worker was out at the truck while I provided these instructions. I later see that the 1st guy is not even working in the room with the 2nd guy and never relayed what I told him about putting up the baseboard. The baseboard was hung where I did not want it. The 2nd guy went out to pressure wash 2 sides of the house. This takes less than 2 hours for him to complete. I was charged $350.00. I learn later that the company charges $55/hour for their work when uncertain what the time to complete will be. I feel I was gouged for the pressure washing of those 2 walls!! I go down to check on the baseboard job and learn that the workman needs a saw he did not bring. He offered to go get it but advised it would take a few hours for him to pick it up and return to my home. The person who came out to look at the projects was not one of the men who came to do the work. I have Nature Stone around my wood burner and planned to get carpet installed about 9 feet away from that area. The Stone required a shorter baseboard but it could not be cut with the tools that had been brought for the job. I asked he try to hang the baseboard as low as possible in the area after the Nature Stone. If I had known he was not going to finish the work for me that day I would have told him not to put a baseboard over the stone at all. He never suggested it. When the job was done I had to repaint portions of my walls because dark pencil marks were left several Inches higher than where the baseboard was hung!?! The board was also hung so high I have a shadow all around the room above the new carpet. I found calk had been dropped on the mat I have at the back door. In addition, I had a nail pulling tool in the room, to pull up the tack strip from the old carpet. There was still a small section that needed removed. I have not seen that tool since the workmen left that day. They say they do not have it. I wrote a check for $500 that day and would pay the balance when the bill arrived. I still needed a few items completed they did not get to and I thought I would wait to pay in full when the other items were completed. An emergency forced me out of town for 3 weeks so I went ahead and paid the bill in full to avoid their having to wait until my return. I sent the check with a note asking that I be scheduled one day after May 21st for the last of my list to be completed. I received no phone call and no day was planned for anyone to come out. I waited until June 12th to finally get someone out to finish up. It was at that time when I learned I would be charged their $55/hour rate because they did not know how long those projects would take to complete. That is when I realized I was Way Overcharged for the pressure washing of the house!!"

"BUYER BEWARE: I purchase a custom door from Pella back in Nov 2021. The salesman was great, and he took a credit card payment for half the amount (3750.00) before leaving and scheduled my install for June 2022. There was a delay in getting the door put in, but the day that it was put in, 2 men showed up. One was younger and the other was an older gentleman. The older gentleman did not speak English, so I communicated through the younger man during the process of install. When install was over, the younger man asked how I wanted to pay. I stated that I wanted to pay with credit card. He informed me it was too late in the day to pay with card (Why didn’t he ask me prior to them shutting off payments? How would I know there was a deadline when I paid the deposit even later during the initial payment?). He asked if I had a check, and I stated no, that my checkbook was at the barn where my daughters horse is located. He mentioned that I could pay the next day over the phone, but it really needed to be settled that day. So, I went into the safe and got out 4000.00 I had from selling our previous family horse a few months prior. I put the money in an envelope and walked it outside. The older man was loading trash and debris into the back on the truck, and I handed him the envelope and told him thank you. The envelope contained the payment and a 250.00 tip, due to the guys working outside in the heat all day. He shook his head and smiled and we went our separate ways. About a week later I get a phone call from Pella asking for my payment. I explained that I gave the older man cash, and the situation. They stated that they would check with the installers and get back to me. To my surprise, they called back and said they didn’t have the money!!! I was shocked! I told them that the man was loading trash when we gave it to him, so maybe it ended up in the back of the truck. They checked into that, and found out that it had not. At this point I am starting to realize I was stolen from by Pella employees/contractors. Did the guy not tell me about the credit card machine so I would have to pay another way? Did the man I gave the money to think it was all a tip because he couldn’t speak English and didn’t understand me? I am very upset. About a week later I get a call from someone from corporate telling me I have to pay the balance or they will be taking me to court! WHAT? Your installers stole from me, and now you are requiring me to PAY again? I am just a single person, this is a HUGE company. 3750.00 is make or break for my family. This company makes millions. And they are coming after me for money that their installers did not report as paid? I am not sure what kind of company abides by this lack of morals and customer services, but I am appalled. I would recommend that no one use them, unless you want to be scammed, stolen from, or gone after in court to repay something you already did. DO NOT BUY!"

"Steve showed up to our house on time. He performed all of the work at a very high quality and in about 10 hours. His conversation was courteous."