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New Horizons Home Exteriors and Window Co Inc

Asphalt Shingle Roofing - Install or Replace - For Business, Glass Blocks - Install - For Business, Metal Awning or Patio Cover - Install or Replace,

About us

New Horizons Committed to saving our customers money, energy and beautifying their homes. As owners having over 40 years combined experience and a diverse background within the home improvement industry has led New Horizons to incorporate the company in 2004. We have grown into one of the most respected authorized Factory Direct Dealer in Windows, Doors, Siding and more. We’re also registered with Owens Corning Roofing as a Preferred Roofing Contractor which can offer more warranty protection into your roof. We’re not your typical home base operation or fly by nighters. New Horizons is a professional business company that works very closely with manufactures and national representatives. Choosing the right company that works diligently with those associates and understanding today’s’ product technologies and manufacture commitments, makes a difference between business practice and homeowner’s investments. Your home is the single largest investment you will ever make and it deserves absolute attention to every detail. Our installation technicians and sales staff understands that your home improvement needs are important to us. Our Mission: To continue focusing on 100 % customer satisfaction. We strive to create an enjoyable experience for our customers and their families. Customer satisfaction is our number one priority. From start to finish, our goal is complete customer contentment. Remember that every dollar you spend on home improvements builds equity in your home! Such an investment should do more than just improve your home; it should give your family peace of mind. When we conclude our work, we don’t just want your home to be the envy of the neighborhood; we want you to enjoy living there more than ever before, because we do care about our customers. Our estimates are free and we do not pressure anyone. What Questions to Ask? When selecting a company, make sure they have these documents for you to review. 1.Certificate: Register Pennsylvania License, #PA007984. 2.Certificate: Better Business Bureau, #53002649. 3. Certificate: United States Environmental Protection Agency (EPA) #NAT-20927-0. 4. Certificate: Liability (property damage coverage). 5. Certificate: Worker Compensation (medical, accident coverage) As a homeowner, you have all rights to look and make sure they have all above! Award winning. Additional DBA - New Horizons Interior Renovations LLC. Award winning.

Business highlights

21 years of experience

Services we offer

Aluminum Awnings, Basement Renovations, Bathrooms, Decks, Enclosed Porches, Entry & Storm Doors, Fiberglass Windows, French Doors, Glass Block, Gutters & Guards, Insulated Siding, Kitchens, Patio Doors, Patio Rooms, Porch Roofs, Property Management Renovations., Railing & Columns, Replacement Windows, Roofing, Siding, Soffit & Fascia, Vinyl Windows, Wood Windows

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.947 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
2%
2
0%
1
0%
Showing 1-25 of 47 reviews
Carolyn I.
Nov 2023
5.0
Yes, I recommend this pro
I cannot possibly say enough about how great New Horizons is. They did extensive siding work on my house, as well as 2nd floor & attic windows, doors, gutters, and any related soffit/facia and trim work. They did a beautiful job. I hired them again the following year to do the first floor windows and a gutter guard (for leaves). They did a great job discussing all of the possible options with me, and maintained ongoing communication. They made much-appreciated suggestions that really helped with the aesthetics of the finished project. The folks doing the work were all very skilled and professional and friendly. I felt that the price was reasonable given the extent of the work and the quality of the labor and materials I selected. They worked through various weather conditions and dealt with a few surprises (a squirrel and bird family that were determined to move in), all with great patience. I will hire them again if and when I have any other work that needs to be done (front bottom windows). A few before and after pictures are attached.

Rodger D.
Mar 2018
5.0
Yes, I recommend this pro
$1,100
Rodney was very patient in helping my wife and I decide on the appropriate door style, color, etc. The delivery and installation was very timely. There was a small problem with the install that Rodney corrected in short order. Intend to use this company this year for additional work.

Marie and William L.
Mar 2018
5.0
Yes, I recommend this pro
They did a good job on our patio door as far as the lock and sliding on track.

Paul G.
Aug 2017
5.0
Yes, I recommend this pro
$7,000
My initial contact was with the owner, Joe. He was very responsive and took the time to explain the scope of work thoroughly so that we did not have any surprises during the job. He worked with our budget and made recommendations. The installers were great. They were right on time, worked hard and did an excellent job. We could not be happier with the final product.

Marya R.
Apr 2017
5.0
Yes, I recommend this pro
They were very diligent and professional. They had many small pieces to cut and did a great job.

Carol C.
Jan 2017
5.0
Yes, I recommend this pro
I couldn't be more satisfied with the work New Horizons did. It was a pleasure working with Joe - the estimate I received spelled out everything they were going to do in great detail & the product they used is very high quality. The guys who installed the windows were great-they arrived when they said they would, installed the windows & didn't leave anything for me to clean up inside or out. The guys who replaced the siding did an awesome job - there was never any mess in my yard the entire time they were working - the window wrap they do is really amazing - it adds such a beautiful finish - I have never seen anything like it. I highly recommend New Horizons for window/siding work.

Mary Z.
Nov 2016
5.0
Yes, I recommend this pro
All work was done very well. One shutter was received damaged in the box and we are awaiting replacement. Joe (owner) was very friendly and open.. His installers did very good work. We are very pleased.

Kelly E.
Jun 2016
5.0
Yes, I recommend this pro
$20,000
unknown

Ken P.
Mar 2016
5.0
Yes, I recommend this pro
$20,000
The estimator to the work crew were very prompt , courteous , professional and very helpful with any questions that we had,they were also very kind when we wanted thing changed. All in all we would use and recommend the company.

CARL L.
Mar 2016
5.0
Yes, I recommend this pro
$6,300
The install went good the installers arrived on time and completed the project within a day and half.

MICHAEL W.
Jan 2016
5.0
Yes, I recommend this pro
$3,100
unknown

Charissa H.
Dec 2015
5.0
Yes, I recommend this pro
$12,000
unknown

CARL L.
Nov 2015
5.0
Yes, I recommend this pro
$6,300
We will update when the install goes through.

Denise G.
Nov 2015
5.0
Yes, I recommend this pro
$6,400
Rodney Abbott and his team were extremely professional. The installation went smoothly and the clean up was exceptional. My siding looks great! I would highly recommend them.

Richard H.
Nov 2014
5.0
Yes, I recommend this pro
$1,000
Did an excellent job.  Performed in a timely manner.

Melanie M.
Jul 2014
5.0
Yes, I recommend this pro
$13,000
Very professional & helpful.  Emails and calls were returned quickly.  Estimate was fair and equal to other estimates.  Joe helped explain everything that would be needed and why.  Joe was on time for each appointment.  Crew worked quickly and efficiently.  They also were happy to answer any questions.  They were considerate of our property and kept the work area clean and free of debris while they were working.  The work was scheduled and completed on time and well done.

Gary R.
Jun 2014
5.0
Yes, I recommend this pro
$11,000
They were exceptional. Joe was great to deal with. The contractor did the job right and did not rush. The materials and workmanship was great. They did such a good job I decided to contract again with them to replace my shutters. The workers assigned to my roof knew what they were doing and I cannot say enough what a great job they did. They took care to not damage my bushes and cleaned up completely after they finished. I would use them again and recommend them to anyone who needs a new roof.

Norma L.
May 2014
4.0
Yes, I recommend this pro
unknown

Sandra D.
Apr 2014
5.0
Yes, I recommend this pro
$6,000
They are very reliable and very reasonable because I had several estimates and I was very satisfied with them. I would recommend them.

Pat Tom L.
Mar 2014
5.0
Yes, I recommend this pro
$10,000
.

Marti M.
Sep 2013
5.0
Yes, I recommend this pro
$4,000
I found New Horizons on your list, called and someone came out to measure almost immediately   They had several people do my porch and they were done within approx. 5 hours   It was done well, with professional ease and it looks fabulous   I would call them again if I need anything else done to my home   They get an A+ from our family

Carolyn A.
Aug 2013
5.0
Yes, I recommend this pro
$4,000
Installers were prompt and professional. upon installation there was a problem with a part on one of the windows. One of the installers  made a trip back to the warehouse for a replacement part at lunchtime. All windows function normally. Love the tilt-ins. No more window washers! Installers provided instructions for easy cleaning.

Paul S.
May 2013
1.0
They did not respond to my phone call for information.

Ginger J.
May 2013
2.0
$450
I called this company because they had good reviews on Angie's list.   I wasnt sure if they did the kind of work I was looking to have done - I needed gutter end caps installed.  We had a gutter cover installed years ago by a different contractor - they did not install end caps (they were supposed to) which left a gap between the gutter and the cover at the end of the gutters.  Wasnt a problem until birds found their way in and built nests blocking the flow of water thru the gutter.  I needed someone who could create and install end caps either using their own design or a template that the gutter cover manufacturer supplied to me.  It was a small job and few of the companies I called for quotes didnt even return my calls.  New Horizons had someone who answered the phone and they advised me that they do that kind of work even though its a small job and that he would have one of their people call to come over and look at it and give me an estimate.  Pat called within an hour and set up a time to come out to my house to look at what we needed done and give us an estimate.  He never showed, no phone call.  I called him back and he apologized and set up another time to come out - this time he said he would be there either sat or on a monday depending on the progress of a job they were working on.  He did not show either day; no phone call.  I called the office back and this time the owner answered the phone.  I explained what had happened and asked if this was something they were interested in doing - I wanted to get it done before we had baby birds.  He apologized and said he would come out and take a look and give me the estimate.  He did exactly what he said and on the day he said.  Their estimate was higher than my other quotes (I always try to get 2 or 3 quotes to make sure I have a fair price).
I had a hard time deciding how to rate them.  The Office Manager that I talked to on my first call was professional.  The owner was also professional and punctual.  The guy that they kept trying to get to come to my house to give me a quote was unprofessional, unresponsive, never showed up, never called - he was the problem.  When I got the quote it was higher than the others but because of Pat, I also had concerns about what would happen if I contracted with this company when getting an estimate was so difficult - would getting the work done be more of the same?   I cant speak to the quality of their work since I chose to go with another contractor.  Its hard to give a company a bad review when its one person causing the problem.  However, when that one person is the one dealing with the customers, it reflects badly on the whole company.

Tim G.
May 2013
3.0
I did not go with them because their price was too high.  Another contractor did almost all of the above items for $1100.  The one task that the other contractor did not do was: Install two custom one lite storm windows over stained glass windows at left elevation.
Showing 1-25 of 47

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

New Horizons Home Exteriors and Window Co Inc is currently rated 4.9 overall out of 5.
New Horizons Home Exteriors and Window Co Inc accepts the following forms of payment: CreditCard
Yes, New Horizons Home Exteriors and Window Co Inc offers free project estimates.
No, New Horizons Home Exteriors and Window Co Inc does not offer eco-friendly accreditations.
No, New Horizons Home Exteriors and Window Co Inc does not offer a senior discount.
No, New Horizons Home Exteriors and Window Co Inc does not offer emergency services.
No, New Horizons Home Exteriors and Window Co Inc does not offer warranties.

Contact Information

3606 Library Rd, Pittsburgh, PA 15234

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