Thomas V Giel Corp
About us
Still family owned & operated since 1950. Thomas V. Giel Garage Doors, Inc. furnishes and installs garage doors, openers, entry & storm doors, aluminum & retractable awnings, and retractable screens for residential and commercial customers. We work with people everyday to help them discover what is important when replacing, maintaining, and servicing any of these products. Thomas V. Giel Corporation has: Free sales estimates Company is fully licensed & insured We do not subcontract any work Employees have extreme knowledge in the industry
Business highlights
Emergency services offered
75 years of experience
Services we offer
Garage doors, automated or manual exterior & interior screens and glass block, entry doors, fixed canvas & aluminum awnings, garage door openers, garage organizers, retractable awnings, storm doors
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9145 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 1% |
Showing 1-25 of 145 reviews
Donald S.
Sep 2021
Very pleasantly surprised - Frank corrected the door problems efficiently without unnecessary replacements. He was personable and no-nonsense. I actually look forward to replacing my door someday with this company when the time comes. Highly recommended.
Justus C.
Jun 2020
Next day appointment, punctual arrival with face mask and respecting 6-ft distancing. Issues quickly diagnosed and addressed.
Response from Thomas V Giel Corp
"Thank you for this wonderful review! We appreciate your business."
Thomas D.
Apr 2019
Excellent, he was very polite and knowledgeable. They are on time and very professional.
Response from Thomas V Giel Corp
"Thank you for this wonderful response! We are happy that you are pleased with our services. We appreciate your business. Have a good day Regards, Candice Giel Brown"
Kathy S.
Dec 2017
They gave a quote; ordered the door, and within 3 weeks had the job completed. The two technicians were very professional and made sure the door was sealed properly. They even sealed around some pipes with caulking which was "above and beyond the call of duty."
Response from Thomas V Giel Corp
"Thank you for the wonderful response! We appreciate having great customers for you."
Sherri E.
Nov 2017
Came out next day after I called to replace garage door spring. Friendly, prompt, excellent service!
Response from Thomas V Giel Corp
"Thank you for the wonderful response!"
Linda P.
Nov 2017
The work itself was very well done. It started out a bit rocky though as Tom did not call to confirm the appointment as Joyce had said he would. I called him instead. Also, when he arrived, the order he had was incorrect (for rubber seal at the bottom of garage doors) and, therefore, the price I was quoted was also incorrect. Once this was discussed and a quote provided for the work we wanted, everything went smoothly. Tom called one of his workers who brought the weatherstripping and helped install and caulk. The old wood framing around the doors had to be removed first. After doing so, they prepared the surface for installation of the weatherstripping. At the same time, they did replace the bottom rubber seal as well. They cleaned up and swept the area and removed the trash. The weatherstripping is a huge improvement as it is no longer easy for critters and insects (plus cold air and dampness) to get into the garages when the doors are closed. I am very happy with the work.
Denise B.
Sep 2017
Great. Very pleased
Response from Thomas V Giel Corp
"Thank you for the great review! So happy you like working with our company."
Edward F.
Sep 2017
Work was performed as scheduled and was done very well. Installation team was professional, friendly and did an excellent job.
Response from Thomas V Giel Corp
"Thank you very much for the wonderful review! We appreciate your business and hope you are happy."
Leslee O.
Aug 2017
These guys are wonderful. Came quickly and were friendly, flexible and informative. I hire them for all garage door needs.
Response from Thomas V Giel Corp
"Thank you so much for the wonderful review! We love having customers like you. We are so happy that you were pleased. Have a great day."
Houman A.
Jun 2017
They scheduled a person to come and give me a quote. I was not informed that there would be a service charge or that the person is a serviceman. The person came on time and informed me that he rather not do the work as the panel is of a size and construction that is hard to be repaired to my satisfaction and it would be better to buy a new door at 2.5x the cost of the repair. He then asked my to pay money for the "service call". I was unhappy that I am being asked to pay money after the fact without getting my consent about the service charge. They offered that the service charge could be waived if I buy a new door from them instead of repairing the door. Moreover, the work order has $0.00 in the invoice, and the person who came to my house crossed it out and wrote $55.00. The next day I called and talked to the service manager and the service manager did not agree that they need to let their clients know about a service charge. From her perspective, clients should expect to get charged when a service pairs comes to visit. I mentioned that on the previous interactions with their company I was informed about the service charge. I asked her if it is OK to write a negative a review on Angie's List and she was OK with that too.
Response from Thomas V Giel Corp
"I am very sorry sir that you felt misinformed, that was not our intent. The woman that took your phone call did say she could send a serviceman out to see what he could do. We have done work for you in 2009 & 2012 when you called and asked for door to be repaired. Just like this call. Not sure how you were not aware that there would be a service call, when you asked for service. Someone could have explained to you that a 30+ year old wood garage door if rotten should probably be replaced instead of repaired. The sections are extremely hard to match up exterior textures & not normally cost effective (again all the other parts still being 30+ years old). Our technician did give you a 35% discount off the normal service rate & tried to give you an estimate and you did not want that option at the time. We would love to give you a FREE estimate if you want to pursue that avenue. We would appreciate when you call us, that you do not scream at our employees answering the phone like the last time. Our owner Edward Giel would be more than happy to come down and talk with you in person & talk to you about ALL your options. We would love to help you, please call us to get this issue resolved."
Janet N.
May 2017
Went very well. Did a great job. Left the place clean. Doors look very good. Very nice guys worked very hard.
Response from Thomas V Giel Corp
"Thank you so much for a wonderful response! We appreciate having great customers like you."
Thomas A.
Mar 2017
All work was carefully and professionally done. Thomas Giel and his helper showed up right on time and did a great job. He even programmed my new outside keypad so it would operate my other older garage door opener as well as the new one -- very convenient. All scrap was taken away as well as the old broken garage door opener, and everything was cleaned up nicely.
Judith C.
Feb 2017
It went very well. The representative was very knowledgeable and had good suggestions. He ordered the doors we selected, arrived promptly for both the estimate and the work itself, and cleaned up completely afterwards.
Response from Thomas V Giel Corp
"Thank you very much for the wonderful review. We love what we do because of customers like you! We appreciate your business greatly."
GEORGE A.
Dec 2016
GREAT!! Extremely prompt and personable service.
Response from Thomas V Giel Corp
"Thank you! We appreciate great customers like you."
KR T.
Oct 2016
Ordering and receiving the new door took a bit longer than I expected. When the door was received, the installation and cleanup were flawless.
Response from Thomas V Giel Corp
"We are thrilled to know that you are satisfied."
Judith C.
Oct 2016
unknown
Response from Thomas V Giel Corp
"Thank you very much for the good rating! We appreciate happy customers."
Gloria B.
Jul 2016
They were wonderful. No problems at all, they did it all in one day
Response from Thomas V Giel Corp
"Thank you for the wonderful feedback!"
Jennifer V.
Jun 2016
unknown
Response from Thomas V Giel Corp
"Thank you for the wonderful response!"
Lori C.
Apr 2016
unknown
Response from Thomas V Giel Corp
"Thank you for a wonderful review! We greatly appreciate your business. Have a good day"
James K.
Jan 2016
Professional, fast, courteous, they know what they doing.
Called at 4:00 PM, the garage door was fixed by 10:00 AM the next day!!
Highly recommend, and would absolutely use again.
Called at 4:00 PM, the garage door was fixed by 10:00 AM the next day!!
Highly recommend, and would absolutely use again.
James M.
Dec 2015
unknown
Response from Thomas V Giel Corp
"Thank you so much for your A review, we greatly appreciate your business!!"
Steffanie L.
Nov 2015
unknown
Response from Thomas V Giel Corp
"Thank you so much for your A review, we greatly appreciate your business!!"
Marion R.
Nov 2015
unknown
Response from Thomas V Giel Corp
"Thank you so much for your A review, we greatly appreciate your business!!"
Denise S.
Sep 2015
Working this Thomas V. Giel has been a pleasure. We purchased garage door from them 2 years ago. Lance, our sales rep was very personable and knowledgeable on the products he quoted. We had such a good experience from Lance and the company that we purchased our front door from them too!
The installers, Shawn and Justin were very knowledgeable. They both are very professional and arrived ontime (when they said they would). They cleaned up after themselves after the install. Everything came out looking great! VERY satisfied with their work and would definitely refer them to all my friends.
The installers, Shawn and Justin were very knowledgeable. They both are very professional and arrived ontime (when they said they would). They cleaned up after themselves after the install. Everything came out looking great! VERY satisfied with their work and would definitely refer them to all my friends.
Response from Thomas V Giel Corp
"Thank you for the wonderful review. We are so happy that we were able to meet your needs. We will let Lance know how pleased you are! Please contact us in the future for anymore of your service or sales needs. Thank you!"
Julie S.
Jun 2015
Very pleased with price and service. Made it out the day after we called. Showed up on time, fixed the probelms without trying to sell me anything more than needed. Would definitely use again.
Response from Thomas V Giel Corp
"Thank you very much for the wonderful review. We appreciate your business!!"
Licensing
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FAQ
Thomas V Giel Corp is currently rated 4.9 overall out of 5.
Thomas V Giel Corp accepts the following forms of payment: CreditCard
Yes, Thomas V Giel Corp offers free project estimates.
No, Thomas V Giel Corp does not offer eco-friendly accreditations.
No, Thomas V Giel Corp does not offer a senior discount.
Yes, Thomas V Giel Corp offers emergency services.
No, Thomas V Giel Corp does not offer warranties.