Best egress window pros near Reading, PA

"The service person was very nice and professional"

"Door Repair - They did excellent work--fast and efficient. They found a solution where I thought there was none."

Castle The Window People is the right combination of qualities to make us the best choice for your next window or door project. History: that shows our success has been sustained over decades. Buying power: we leverage our buying power to deliver the highest quality products at the best price and we provide great value. Business model: our focus is on windows and doors and we may be the most seasoned experienced professionals in the industry. Our focused experience allows us to confidently say we are window and door experts. Product and solutions: our products windows and doors are high performing, well installed, good quality windows and doors. Customer protection: we are home to the only true lifetime guarantee in the industry. Putting it all together we believe we are the best choice for your next window and or door project.

"Two workers showed up at the allotted time. After enlarging the opening for the new window and setting the new window, the company worker left. The remaining person (assume it was a subcontractor) , finished the trim work outside but ran in to a problem with the interior trim. Casing and sill were not the right size. He tried but wasn't able to make it work. Despite the problem, the company reps contacted us immediately and scheduled a person to arrive in two days with the correct sized materials and finish the work. The person did arrive as promised and finished the installation of the interior trim. We're satisfied with the results and more than satisfied with their customer service."

"They came to my house for an basement inspection, and wrote up an recommendation for what needed to be done. They did not send the recommendation for an month and half."

"Great job done and completed on time"

"Alex and Edward were great! They closed off an open office by installing doors. Huge job but it was finished perfectly. Very pleased with the team and already have them supplying estimates for other jobs in the house!"

"They came out after buying a great deal thru AL, he was right on time, he walked the site and told me what need it to be done, he advised on some extra work that need it to be done. We agreed he would come back to fix the issues we discussed. The first time someone else showed up on an unmarked van. The van was parked outside my house for sometime and it wasn't until my wife told me there was someone on the roof I realized he was there to do the job. Did not like that there was no communication, I was not told the guy was on his way, the guy did not tell me he was there to do the job or called prior to getting on the roof. It could've been an accident if I thought he was there for other reason.
I also had an issue since they responded to my first inquiry right away but somewhere in between the communication stopped until after the job was done and payment was expected. Again the first guy that came out was great, the guy that came to do the job was good but also told me about other things I did not talk to the first guy about, also promoting his own bussiness, which lead me to believe he was a sub-contractor. 
      I decided to go with them for another job, again quick initial response I was told about a date in which they would come out and ...nothing, 3 weeks later here they come to do the job after I had talked to other companies to do it. Luckily the other companies could not come out until later therefore I allowed the to do the job, plus we decided on a cheaper price. I was home and did not want other guys to try to scare my wife into spending extra on something we may or not need.
     Again seems to be a scheduling/communication problem, the guys seem legit, good price and know what they are doing, but they need to talk to each other (office and site techs) and communicate with the customer.
     I would try them one more time, if any issues then I would have to move on to another company for my roofing needs.
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"Porch railing installation was professional and completed as discussed. Happy with chosen railing, installation, clean up, work ethic, and finished job."

"Jim is such a down to earth, honest, guy. It shines through in everything he does! He is an advocate when fighting with insurance companies to get coverage. He follows through, even when its an issue with a different contractor. He will jump right in and try to remedy whatever the situation is. We met Jim 5 years ago when we moved and needed a bathroom redone. We have had so many things happen since then and he has just been a blessing in my families eyes. I dont know what we would do without him! I recommend this company all the time and would recommend them to anyone searching for services!"