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Recent Pool Installers Reviews in Reading

  • CARLTON POOLS INC
    2.0
    Carlton installs a good pool. It looks great! Contractors did a nice job. Once they have your money, however, watch out! The punchlists will go unanswered and the service department is absolutely horrible. My one year old pool needs service on the salt cells. I have called for weeks and they have stood me up 2 times! No calls, just a no show!! Don't use Carlton Pools. The absolute worse customer service I have ever seen
    Dan W.
  • Anthony & Sylvan Pools
    5.0
    Wonderful company.The pool is beautiful. Excellent on how to run the pool and good at answering questions. Very helpful. Wonderful pool maintenance service. They stand after their work and continue to help you after the work.
    Marc T.
  • Anthony & Sylvan Pools
    5.0
    It was fine. They built a decent pool. We've had a few issues. But i'm still satisfied with it. They do a nice job.
    Timothy K.
  • Anthony & Sylvan Pools
    5.0
    They have always been prompt when answering my question. Whenever I call for service, they are usually here within a day or two. I have not had any issues with the quality of service. They are very professional, polite, and do excellent work. I would highly recommend calling this company.
    Richard B.
  • Anthony & Sylvan Pools
    5.0
    Top-notch professional service from start of project to completion! Our pool is beautiful and well-beyond our expectations. It was a pleasure working with everyone on the A&S Team.
    Sandra D.
  • Anthony & Sylvan Pools
    5.0
    It went superbly well. Superb coordination with promise, delivery times, and professionalism. They exceedingly went above and beyond. Melissa went above and beyond. She was cheerful, phenomenally competent. They built a pool for myself 35+ years ago!
    John D.
  • Anthony & Sylvan Pools
    5.0
    Everything went wonderfully. The only slight issue was with the fencing position, which crossed over the property line. We called that evening when we discovered it, but they responded instantly, and everything was resolved perfectly. Throughout the whole process, everyone was very nice and helpful. Everything was exactly as we expected, with no surprises, and we felt that they truly cared about the process and end result as much as we did. They followed up with calls throughout the whole thing, and we couldn't be happier with the result
    Jamie M.
  • Anthony & Sylvan Pools
    5.0
    We didn't use them because we couldn't get the permits from the township. He came over and we scheduled the consultation. He was very informative. He actually went through the steps of showing me how the pool is going to be built. He actually went outside, took the time and took the measurements of the backyard where we wanted it. We picked out a pool and he outlined it, all the specs, how big it was. It was very professional. He was a nice guy. We looked up the company and they had a good history. We felt very comfortable with them. We actually chose them to install our pool but because of the permit issue we couldn't use him. He was on point, he actually went to the township and tried to talk to them and advocate for us. He kept me informed all of the time. His pricing was ery good, we were looking to get a concrete pool. He looked for ways to save money, fencing and all. We really liked that company
    Rafael M.
  • Anthony & Sylvan Pools
    5.0
    It could not have gone any better. The tile masons, subcontractors from Frank's Tile and Coping, were friendly, courteous and talented. They drained the pool down, removed the damaged tiles and coping, repaired the underlying plaster, installed new tile and coping. They cleaned everything up, and the whole job took a few hours. Except for the fact that the grout is whiter, you can't tell that it was repaired. I am very pleased with their work
    Craig Z.
  • Top Knotch Construction
    1.0
    We signed a contract for above pool installation on 05/30/2021 and gave a deposit by check. During negotiations, I clarified three times that everything was included except for pool steps, as noted by the contractor on the contract in his handwriting. On 9/23, the contractor texted me and asked me to call him. I did so at 5:42 pm and he informed me it would be several thousand in additional costs and he denied that everything had been included. I fought it at first but he was aggressive and I gave in to save the project but later found that it was written into the contract too late. The install was scheduled for November. In October, he asked me to push back to May and said it would be easier for him and better for me as we would not have to winterize. Installation was scheduled for May 2nd via email and text by the contractor. On April 30th, he called and said he had to increase the price but could not give me a definite price due to rising gas prices. We did not have any more money saved, so I pointed to the contract and reminded him that he had already raised the price by thousand for items that turned out to cost a few hundred, and we agreed contingent upon there being absolutely no further surprise price hikes. He denied all of this and became aggressive on the phone and said he would dump the pool in my backyard and leave it. I pointed out that the contract does not have an escalation clause, so the contract price is legally binding and what he is doing is actually listed as fraud according to HICPA 517.8. We sent a formal letter via email asking him to install the pool at the agreed upon price before the permit expires in two weeks OR refund the deposit immediately so we can hire another contractor. He has ignored two emails asking for a resolution. We had to file a BBB complaint and a formal complaint with the Office of Attorney General. We will update when we get a resolution
    Ashley W.

Last update on July 12, 2022

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Featured Rating:
4.1

Swimming Pool Companies in Reading are rated 4.1 out of 5 based on 618 reviews of the 7 featured Reading pros

The Angi rating for Swimming Pool Companies in Reading is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Swimming Pool Companies needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.