Get matched with top window pros in New Kensington, PA

"New Look repaired my roof structure and replaced the entire roof, as well as repairing damaged siding and gutters following storm damage to my house. The quality of work was excellent and they were very helpful with navigating the process with my homeowners insurance as well."

"Very quick, and the initial representative even noticed a few things outside the house that I needed to give attention to myself that I hadn’t noticed."

"Fast, efficient, good communication"

"The windows are wonderful!"

"I will start off with the initial dealing with MHI Roofing in Bethel Park PA. Our Condo Community had all the roofs on 6 buildings of total 39 units re shingled in June of 2024 to the tune of nearly $140,000. They were fast and efficient. However, a few weeks down the road we had some issues with items that should have been done as requested. Called the Site Supervisor, Cam Kinnee, submitted the service request, and it took over a month to get this service done and completed. A few weeks later, we had heavy winds and a flue cap blow off, mind you, these flue caps were original from 1974 and were in horrible shape. They should have been replaced, but MHI just painted the old ones. So, I contact Cam Kinnee again, he schedules service, this took another month to get this taken care of, or so I thought. Fast forward to January 2025, some winds blew another flue cap off, I contacted Cam Kinnee once more, he was unable to do anything, as he was in a training class. During my wait for him to return my message from Jan 22, 2025 to Feb 3, 2025. Still not service on the first flue cap by the way!... March 11, 2025 another flue cap on another unit had blown off. I contacted Cam once again, he said he would let his office know. I get a response from Cam informing me that he no longer works for MHI Roofing. Since then I have called MHI numbers about 20 times at MHI Office in Mt Lebanon, I have left messages, no returned calls, no one answers the phone... I am so frustrated with MHI. If you plan to use this company... Please reconsider... Once they have your money they do not service their work! Very disappointed! BEWARE OF MHI!!"

"Install was summer of 2023 and shortly after our patio door started leaking profusely when it rained. They came out after several calls were made and did minor repairs. Low & behold, each spring since it continues to leak profusely. Calling for service & submitting the online service ticket has gotten us nothing but "crickets", no return calls. The time on hold for someone to pick up is soooo long! Buyer Beware of the warranty. Not sure they want to honor any work once you fork out $28,000.00 for the window and door install. I will reach out to the BBB to file a claim."

"Gino did an excellent job. He was here on time, very professional and did the job according to the time established in the quote."

"BUYERS BEWARE! We were excited to sign the contract and really felt that this was the correct choice for a rental we own after reviewing feedback on Google, HOWEVER, we were so WRONG. Salesman assured us that was no difference between paying cash, credit card, money order, etc. To our surprise, credit cards ARE charged an additional 3 percent surcharge. This would have been nice to know after spending over 37,000.00 for a roof. Their response was, well we have no control over what the salesman tells you and there is absolutely nothing they can do about the surcharge. So as the roof was being installed we were told by the supervisor on duty that all the debris would be cleaned up upon completion but that did not happen. In fact our tenants sent us pictures of handfuls of nails, staples and debris that was scattered all over the gravel parking lot that surrounds the front and side of house. Called Bachman's the following day and they sent out a project manager to view the debris, but WE were REQUIRED to be there when he arrived. The project supervisor cleaned up some of the nails, but not all since he only had a tiny magnet and this is a huge parking area. He said the crew that installed the roof is from Trenton, NJ and he would need to send them out in the next few days to clean things up. He said that they use "hundreds of nails when installing a roof and if a hundred drop to the parking area, well that's pretty good", WOW! We were also told by the project supervisor that he was INSTRUCTED NOT TO LEAVE until he had a check in hand for full payment, even though the property is surrounded by debris, nails and staples. We did not have our checkbook on us at the time so he followed us home and waited outside our house until the check was handed to him. After giving him the "post dated" check, we told him to wait three days for the money to transfer to the checking account otherwise our account would be overdrawn WHICH HE AGREED TO. Needless to say, he cashed the check the VERY SAME DAY that it was handed to him, OUCH VERY UNPROFESSIONAL, now we are facing over withdrawal banking fees. The only thing this company cares about is the money (and they need it IMMEDIATELY) even though you are not happy that your property is surrounded by staples, nails and roofing debris. The picture below was collected from only a 3' X 3' area. We are current owners of a family-run business for years and have NEVER and will NEVER treat a customer in this manner. Please take our advise and STAY AWAY. Bachman's is way over-priced and we should have chosen one of the 5 other roofing competitors who were at least 13,000.00 less than Bachman's. LESSON LEARNED THE HARD WAY."

"Quick and easy"

"At first I rated them a 5 but they had me put in a review before the job was even completed. They used old tarp from previous jobs. There were debris all over my bedding and furniture from the old plastic tarp. If they needed new tarp I would supply them. Who knows what the previous projects had in their homes. I didn't notice till after they left. Yes, you definitely will need to vacuum. Which I expected, but not having to wash all bedding and vacuum furniture. The windows look good, but it's so much cleaning afterwards. So when they say you'll never notice they were there. Was not true at all. One of my bushes in the front were also damaged and trampled on."