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"Bob responded to my emergency call immediately. I was surprised at how quickly he completed the work too - - I think it took him less than two hours. Bob is professional, and explains everything he is going to do. He guarantees his work, and equipment he installs. Bob also identified another potential problem, but assured it was something to keep an eye on, and did not require any work to be done. I appreciate his honesty."

"They did a good , professional, timely job.  They made sure there were portable heaters while putting in new units."

"Found company on Angi and met Joseph. He gave us an honest and upfront cost and took the time to explain it to us. We had him replace our very old copper plumbing with pex. He was able to do our heating and electrical issues. We also got an auto fill for our furnace. This man is a total gift. It is so hard to find quality workmanship now adays. We will have him back in our home should we have any further issues."

"They came out to give us an estimate, and gave us a very good presentation of the product they had to offer, complete with a demonstration of the features.
We ordered the door, and when it came in they called with an installation date and time of installation.  They arrived on time, and had it quickly installed.  They were going to replace the molding on the inside of the door, and because of our door being the original door when the house was built, the size of the molding they installed was too small and showed a gap between the door and the floor molding.
When I told them it wasn't acceptable that way, they called the office and told them what the problem was, and immediately were told to get the right size molding and install it.
The door looks great, and the glass is so much thicker and more sound proof than our old one.  We can feel a difference in  the warmth of the room with the new door, no draft and cold air coming in.  Overall, we couldn't be happier.  We would certainly use them again.

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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"All is I can say is Joe is super professional to work with.He called me as soon as I put in a request with Angi. Joe spent 20 minutes on the phone with me just to try and diagnose problem at 10pm at night. He was here the next morning and my AC unit was frozen solid. It was 13 years old and we decided to have joe install a new unit.He kept us informed through the whole process. Prices were very reasonable and there were absolutly no hidden fees. I would 100% recommendJoe(AC Absorption) for any type of job."

"Hot water boiler was delivered to our home on February 25. Yenason salesperson and installers arrived to begin installation shortly before 8am on February 26. Workers remained on the job until all but one part was installed (incorrect part was delivered). Workers returned early on February 27 to install remaining part and complete any additional work. Work area was left in great condition. Piping and all installed parts look very neat. The salesperson and workers were pleasant to work with, very punctual and knowledgeable. Very good experience!
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"The serviceman did a great job in installing the new burner. Did it with ease."

"I needed my hot water heater replaced. I had rusty water for 3wks. I called 2 plumbers who basically blew me off, 1 that wouldn't come out till I knew the size of the tank and if it was electric or gas(I have no clue about those things) and nobody would do the work on a weekend, I can not miss work. I searched Angie's List and they recommended Safeway Heating. I called on a Friday late afternoon. I explained to the lady I knew nothing about size or anything just that it needed to be replaced and my work schedule. She totally understood and was so nice. The guys were at my house within an hour! The work was done the next day on a SATURDAY! I now have clean and clear water and didn't have to miss work. Lou and Larry even cleaned the one section of my basement and had all the trash bagged up for me. I'm impressed. These guys know what their doing. Explained everything in detail and customer service is 100%. They definitely go above and beyond for their customers. I will be using Safeway if I run into any other problems. If your looking to have work done, call them. You won't be disappointed."