Approved Pro
Del-Val Basement Waterproofing, LLC
Foundation Drainage Installation and Replacement, Foundation, Basement or Crawlspace Waterproofing / Encapsulation, Inspection Service,
About us
We offer 15+ years of experience in the Foundation and Basement Waterproofing industry. We've established a solid reputation serving residential homes in the greater Philadelphia and surrounding areas. We are committed to providing a personalized service for each individual project we take on. We look forward to building strong, long-term relationships with our clients..
Business highlights
13 years of experience
Services we offer
Concrete & Flatwork Specialist, Foundation & Basement Waterproofing, Repairs & Installations, Residential & Commercial
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.816 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 0% | ||
| 6% | ||
| 0% |
Filter reviews by service
Showing 1-16 of 16 reviews
Kimberly B.
Jul 2024
Google Review
Del-Val was great to work with. From the estimator Craig, the team that did the work, and the office staff everyone was polite and responded promptly to questions. We are very happy with the outcome.
Response from Del-Val Basement Waterproofing, LLC
"We're thrilled to hear of your positive experience with our team, Kimberly! We take pride in delivering top-notch service to all of our clients, and we're glad Craig and the rest of the team didn't disappoint. Your compliments truly encourage us to continue our hard work. Thank you!"
Dee D.
Jul 2024
Inspection Service
This company customer service skills and communication are horrid. I had no problem scheduling an appt for someone to sell me on their business but they day the work was to be done, I had to call them 5x for ETA checks on their techs. They were supposed to arrive between 9-9:30am and did not arrive until 1:15pm. Each time I called about the tech ETA, I was told by the receptionist that they would check and call me right back, they never did. The 5th time the receptionist said the supervisor of the techs said they were dispatched to my location early that morning, but he does not know where they are or why they did not show up. The receptionist called back later to say the techs should arrive by 12pm but they did not arrive until 1:15pm. When the techs arrived, I found that their supervisor told them to do a job prior to coming to my location. I was supposed to receive a lifetime warranty for the work done and after 4 calls I still have not received it. Poor customer service.
Response from Del-Val Basement Waterproofing, LLC
"Sorry for the communication issue on our end. I did speak with customer and rectified situation. We even went back out to handle a service call to find out that a downspout that was installed previously was not a solid pipe and we removed old pipe and replaced pipe at no charge."
Susan S.
Dec 2023
Did not try to pressure me into service not needed. Honest and fair pricing. Prompt call back. Would absolutely call them for any future basement needs
Nellie F.
Aug 2023
Google Review
John and his crew remediated our crawl space and installed a french drain on our patio, with an underground sump pump. When they discovered rotting joists, they explained how they could replace them with an additional 2-days’ work. They really saved our new home - and it’s working like a charm! The house doesn’t have that musty smell anymore, and the basement just smells like new, clean insulation. I used a powerwasher the other day and witnessed the new system’s performance first-hand; all water was managed efficiently and effectively. We couldn’t be happier!
Response from Del-Val Basement Waterproofing, LLC
"Thank you for the nice review. I am glad we could take care of the issue in your new home."
Patricia A.
Jun 2023
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Cost was reasonable. The workman were pll ok Ute and professional. The final product was more than expected. Needless to say, I am pleased with the work.
Tom M.
Jun 2023
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Easy choice. Very knowledgeable, fair price, nice people. Can’t ask for much more.
Shannon M.
Jul 2022
Inspection Service
My basement was getting wet every time it rained.. I called and was able to have an inspector come out right away for a free estimate. Everyone was so nice and very professional. I now have a dry basement! I would highly recommend them if you are in need of any waterproofing or foundation services!
Kim H.
May 2022
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Would highly recommend. Great price, great service, great product. Very happy with the work they did to my basement. Would recommend them to anyone who asks.
Kim H.
May 2022
Inspection Service
I would highly recommend Del Val Basement Waterproofing. They were very reliable, explained all my options, and had the best prices of all the quotes I received. We had our first big rain storm since the job was done, and my basement was dry as as bone. I am very pleased, and would recommend them to anyone who asks.
Amy H.
Apr 2022
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
I am very happy with the work! No more shop-vacs in the middle of the night for me! The job was done in one day and the crew was great.
Barbara M.
Mar 2022
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
They are very professional , easy to contact and great workers. I am pleased with the job.
Response from Del-Val Basement Waterproofing, LLC
"Barbara, We appreciate the job and your business. Thanks for the review."
Patricia A.
Mar 2022
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
N/A
Response from Del-Val Basement Waterproofing, LLC
"Patricia A. Thanks for the review and the job. We appreciate your business."
Lauri H.
Mar 2022
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
They were very professional and it was done right.
Response from Del-Val Basement Waterproofing, LLC
"Lauri H. Thanks for the job and kind review. We appreciate your business."
Veronica D.
Mar 2022
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Very professional and prompt.
Response from Del-Val Basement Waterproofing, LLC
"Veronica D. Thanks for the job and we really appreciate the nice review."
Owen R.
Mar 2022
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
It was amazing.
Marcia R.
Mar 2022
They were great company to work for and they are customer service oriented.
Response from Del-Val Basement Waterproofing, LLC
"Thank You Marcia R. for the positive review. Enjoy your new space."
Licensing
Licensed*
Trade License Number
PA170991
Trade License Locale
PA
Trade License Expiration
02/09/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Del-Val Basement Waterproofing, LLC is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Del-Val Basement Waterproofing, LLC accepts the following forms of payment: CreditCard
Yes, Del-Val Basement Waterproofing, LLC offers free project estimates.
No, Del-Val Basement Waterproofing, LLC does not offer eco-friendly accreditations.
No, Del-Val Basement Waterproofing, LLC does not offer a senior discount.
No, Del-Val Basement Waterproofing, LLC does not offer emergency services.
Yes, Del-Val Basement Waterproofing, LLC offers warranties.