Best basement waterproofing pros near Dingmans Ferry, PA

"Excellent service from Sean and crew. On time, hard workers, cleaned up each day and solved my water and musty smell problem in basement of old house. Answered all questions and did not try to sell me things I did not need. You will not have to be worried about service with Sean and Century waterproofing."

"I am amending my review after subsequent contact with Basement Systems. Ultimately I am satisfied with the work they finally did, Kathy from the office is very sweet and the work done by Dale was ultimately done although there was much confusion since I was never called or emailed to let me know that the work was complete (it is a weekend property and we were not present- which makes it challenging to schedule with providers). I do wish they did a better job with communication since this was the main issue (not hearing from them when they were not able to come for an appt or not hearing that they were coming to do the job!) I will say that despite my frustration, I do think the work was done well, Dale assessed another concern or ours unrelated to this job, and will be coming back to further assess and provide an estimate if need be, and Dale even closed a garage door that was left open by another service provider which was much appreciated. So I certainly would do business with them again and am pleased with the final outcome. But for the sake of completion, below is my original review.  

Prior review:
Was initially very pleased with prompt initial response and visit from Dale for free estimate. He came on 9/16 as scheduled, was very likable, friendly and informative and spent much of time surveying house and property and providing recommendations as to how to best address leak in basement and buried drainage pipes on the property of our newly purchased home. Was told he would email estimate within week. Dale made such a good impression that I was surprised that I did not receive the estimate within a week. I called 2 weeks later to remind them to provide estimate which should have been my first clue that things would not proceed smoothly.
Had difficulty getting work scheduled which was to be approx 4 hours of labor for 2 men. Not totally their fault as we are weekenders and could only be there for thurs/friday/saturday dates, so I can appreciate that scheduling might be difficult, but still frustrated that work was scheduled for a friday 2 months later. Was called a few hours before appt and told that someone was sick and they could not do job. Was not called back when I asked to reschedule. When I finally reached Kathy who works in the office was told that Dale would come personally the following Monday and do the work himself. Needless to say he never did and I never heard from anyone from the company since then. Wasted nearly 3 months of our time and left at square one. Thanks for nothing. Extremely disappointed with lack of professionalism and surprised that this company has such high ratings."

"They did an excellent job waterproofing our basement and in a very timely manner. But the price was a bit high"

"Dave with 2 other workers were prompt and efficient. They came when they said they would and finished everything in 2 days. Everything looks fantastic because they protected my personal space with a plastic shield and cleaned everything up. Dirt and rubble was hauled away and they even sprayed my walkways outside. They installed the basement system and connected all my outside downspouts. I would highly recommend Highlander to anyone who needs waterproofing because they went above and beyond to make sure I was happy."

"The teal that came out and installed the waterproofing system and sump pump were very professional and efficient."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's custom needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. \n

"Seamless experience from start to finish. Todd was super knowledgeable and through on the consult/ sales end. The install team made quick work of the project. Their work was top notch and my basement is now completely dry. I would recommend their services to anyone with basement or foundation issues."

The Basement Transformer is proud to provide innovative basement waterproofing, basement finishing, crawl space, and foundation repair services to improve the comfort and safety of your home. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!

"Team is professional, estimate was accurate, they are very conscious of explaining the work as they go and they work clean. The owners take great pride in doing good work with products that do the job. They considered not only drain installation but the overall site to ensure landscaping and drainage would help keep the basement dry. I would highly recommend this team for basement waterproofing work."

"The work was messy but The crew was very hard working. The jackhammer hit a pipe under our sink. They came back to fix that. While the amount of water was drastically reduced in our basement, I will never feel secure enough to finish it. They have returned 4-5 times to troubleshoot the problem because their service has a lifetime guarantee. The last time they came (2 years after original job) they added another sump pump and redug one of the ditches. It seems to have helped but I still see a very small amount of water seeping through a few cracks in the floor. With two small kids in the house, it's exhausting to keep having service people in and out of your house. I'm not happy it took so many visits, but I think overall that they were fairly quick in responding to my calls and getting out to our house."