Founded 1993 • With Angi since November 2007
Angi Certified
concrete repair
Service Provider Response
Thank you for bringing this to our attention. We are looking into the matter and will be getting back to you within 72hrs. Have a great evening.Service Provider Response
Thank you for your feedback. Here at Basement Systems of New York, we are always striving to learn and become better. Although we did not complete the project for you we are glad to hear that you received nothing less than our utmost "WOW" service during your consultation.Service Provider Response
I am so sorry to hear that you were not provided with a proposal of solutions. We would love a second chance to show you why we are the premier foundation company in the Hudson Valley area. We would love to reschedule you with a consult with our Operations Manager to take a look at the issue(s) plaguing your home and provide you with a proper proposal of solutions in a timely manner.Service Provider Response
[Member Name Removed], Thank you for your kind words towards our crew. We are so glad to hear how pleased you are with how your project turned out. Please do not hesitate to reach out to us if there is anything else we can help with in the foreseeable future.Service Provider Response
Thank you for letting know about Eric's outstanding professionalism, as well his ability to take care of all your needs. We are so glad to hear that you will be using us in the near future for more projects.Service Provider Response
We are so glad to hear that process from start to finish was seamless. We pride ourselves on being proactive vs reactive to any situations that arise to accommodate both the home and homeowners. Thank you for your kind words.Service Provider Response
We strive for only the best, and we are so happy that we were able to remedy such a serious issue to make your home safe. As well we are glad that you do not have to worry anymore about future problems with your foundation shiftingService Provider Response
Thank you very much we strive to be the most quality professionals. We are so glad to hear that we went above and beyond all your expectations to make sure that you home is now waterproofed and can withstand any storm no matter how small or big.Service Provider Response
Thank you for the compliment, we strive for nothing less than the absolute best quality with all our projects from small to big. It is rewarding to us that we were able to turn a seasonal living space into one that can be enjoyed year round.Service Provider Response
we are so glad to hear how happy you are with your new drainage system, thank you for allowing us to alleviate the problem you had at hand to make your home more livable.Service Provider Response
We are so happy to hear how happy you are with the work that was done. More importantly to us is that your home is more functional and usable.Service Provider Response
We are so glad that the issues you were having could be fixed and the work done has allowed you to have continuous use of your basement.Service Provider Response
I am so sorry to hear of all the frustrations that you had to encounter during the process. We understand that your time is very valuable and we never want to waste it. Overall thank you for giving us as chance to make things right for you.Service Provider Response
We are so glad that we were able to check off all of our check boxes and provided you with the best service possible to repair the water damage in your basement.Service Provider Response
We are so sorry to hear that this happened. If you are still looking to have this work, or any other work done please reach out to us and give us a chance to make things right. Thank you for your time.Service Provider Response
We are glad that the information provided to you through both our representative, as well the literature provided to you were immensely helpful in educating you more. Even though we did not perform any of the work we are glad that you now have more knowledge in your back pocket if any unforeseeable issues arise in the future.Service Provider Response
We are [Member Information Removed] happy that you are pleased with all the work that was done. Our crew is one of the best in the business and no job is to big for them due to their many years of experience. At the end of the day thank you for allowing us to take care of your home and make it more comfortable, as well more convenient to take care of.Service Provider Response
Thank you for the review, I am sorry you felt the price was "exorbitant". All proposals are done the same way, and they are in direct proportion to the issues in a home and the size of the home. If you would like we can come back out and review your original concerns and see if we could do what is needed in steps. We also offer financing with 6 months same as cash with no interest.Service Provider Response
I am sorry you feel that we let this fall through the cracks, although we never received a signed proposal or a deposit for the job.Drain Water. Mold Testing & Remediation.
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