Get matched with top gas fireplace pros in Devon, PA

"Igor stopped by the work in the fireplace. He was very punctual, explained everything and was honest and upfront about the cost. We are very happy with the service provided."

"We love the fireplace. The guys were professional and quick, and when the fireplace needed service they were responsive and got everything back up and running great."

"I recently used Alliance Chimney & Energy to inspect and clean my chimney. They were very thorough and professional. The technicians arrived on time, explained everything clearly, and left my fireplace sparkling clean. However, if you're looking to upgrade your fireplace for more heating efficiency or add a new heat source altogether, Belle Flame [https://belleflame.com/] might be a good resource to explore. Here's why: Focus on Heating Solutions: While Alliance Chimney excels at fireplace maintenance, Belle Flame offers a wider range of heating options beyond traditional fireplaces. They carry high-efficiency wood burning stoves and fireplace inserts that can provide significant heating power for your home. Efficiency and Clean Burning: Modern wood burning stoves are designed to be much cleaner burning and more efficient than traditional fireplaces. This can save you money on firewood and reduce your environmental impact. Overall, Alliance Chimney & Energy did a great job cleaning and inspecting my fireplace. However, if you're looking for additional heating solutions or a more efficient heating option, Belle Flame might be worth considering."

"The person who came was very knowledgeable and friendly. He did a great job and he was nice. I ended up needing help with the electrical switch on the fireplace. We are very satisfied with them."

"Joe was WONDERFUL! We have four gas fireplaces and each hadn't been used in over 8 years. Each one had a different issue and he was able to correctly diagnose and repair each one all within a single afternoon. The fireplace in the basement was as old as our house and he was still willing and able to get it working again despite other supposed fireplace "experts" who tried and failed in earlier attempts. I can not recommend Joe highly enough! Honest, incredibly knowledgeable, hard-working, and friendly. Wish we could have given more stars!"

"Michael was very thorough in his work cleaning and inspecting the gas fireplace which had not been cleaned bed or inspected for a long time .Definitely use again . David B"

"The New Image Chimney Care, a family owned business exceeded my every expectation and did an excellent job no matter if it was repairing my chimney, installing a new electric fireplace, waterproofing my basement, installing a new sliding glass door or helping me w small odd jobs around the house! The Gonzalez brothers (Nestor n Jose)are craftsmen that an do an excellent job no matter how big or small I give them the highest rating You will not be disappointed You will be very satisfied with the cost n quality! Rev. Dr. Joe M (Phoenixville, Pa)"

"The technician arrived late and I needed to follow up with office to make sure I had the right expectation, which I did, and then shortly after he called me to let me know he was on the way. Not really too big a deal since he was about 45 minutes later than his window. My gas fireplace was not lighting properly and the pilot light would go out periodically. At the end of last winter I shut off the gas for safety reasons. I called Chimney Cricket because of the recommendations of Angies list, they have all A's. The technician was professional and did an inspection of the situation and components, he checked the remote starter and ended up changing all batteries. The remote was not "connecting" and the fire would not start. Shortly after the fire seemed to start on its own. The technician continued to assess the situation but eventually made the assessment, because he could not determine definitively the manufacturer of the log set and the apparent randomness of the fire starting, that I should completely replace all components of the fireplace. In follow up emails he was going to check into the situation further and get back to me on some recommendations, I did not hear back after more than a week so I went to the local fireplace shop (Chadds Ford Fireside Shop) to buy a whole new set. The shop salesman really questioned me and doubted that I would need to spend 2,000+ on a complete new set up including the chimney inspections and installation. He recommended that I spend another fee for "their" guy to come and have a look. I was not at all interested in paying another inspection fee, I argued with the salesman about how a professional had already assessed everything and that his guy was going to find the same, but I relented after the owner of the shop realized through our conversation that his shop had installed this fireplace and all components just 6 years prior. So the new chimney Technician came out today and after checking everything essentially pushed a reset button on the remote receiver to re-sync the remote transmitter and receiver. Now the fireplace is working fine again, he also cleaned the components and pilot light. I'm writing this review because 1) the price was very high for the service received (The other technician who fixed my remote today was MUCH more reasonable). 2) Chimney Cricket didn't really tell me anything I didn't already know. 3) For a technician who has been in the gas log fireplace business for 30+ years I don't understand why he didn't know to try pushing the reset button. 4) He ended up fixing nothing, he did not fully follow up to give me recommendations and aside from an honest Fireplace shop owner who was more interested in getting my fireplace working vs making a new sale I would have spent 2,000+ for a new set up."

"I would like to say Anthony and his helper for the professionalism job they did on my chimney When I first called the company, I told them my situation that I needed my chimney swept and inspected I also asked a lot of what if questions they found something wrong. The technician explained everything to me that needed to be done before going any further. After taking the pictures, Anthony showed me that sweeping the chimney was not an option and that my vents were off line and carbon and gas was seeking back into my house. They gave me a start date and time frame, They called and gave me an ETA and was on time. Like I said earlier, they were courteous, polite and friendly. Afterwards, they did a great job of cleaning up and asked me to inspect the area to make sure I was satisfied with the clean up. They also sent pictures of the work and what I needed to do to maintain it. Thank you Anthony and Nu Chimney for a job well done and all you do."

"The workers and office staff were easy to talk to, well informed, courteous , and efficient. They performed a thorough inspection. Recommended and installed a stainless liner and cap for the furnace flue and a new damper on the fireplace flue. Their price was better than previous quotes and even set up a partial payment plan. I am very pleased with the work they did."