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"Called to ask a question and was more than helpful with the response. Although my need was not required by them, they were more than helpful. If in the future I have electrical needs I will definitely reach out to them. First impression, great customer service. Thank you from a grateful homeowner! Fast forward to today…..6/17/24 Well, I contacted Jacob today for an electrical need and he came promptly & fixed my issue. If anyone is Reading this review, please give The Electrical Company and Jacob a try. The rate was reasonable and the customer service was excellent. Thank you, Jacob! Boy…..did I miss judge this company. I have taken my 5 star review down to a 1. Very disappointing…..after a week my problem reoccurred. I rescheduled an appointment with Jacob; but Jacob never showed up. I called the next day to reschedule “again” ; but Jacob never picked up the call or returned my message. Very Poor Customer Service, Think about going elsewhere, very unreliable!"

"Had Cody bid on installing a NEMA 15-40 240v Plug in garage for EV Charging a car. He was the low bidder, schedule was reasonable, Came to my home on the date and did an excellent job with the installation. Work was done quickly, offered tips for future work to consider. Would have back again for any electrical work."

"Hire with Caution! This company installed 4 furnaces for me over the last 3 years in other rental properties I own. I recently purchase another property out of foreclosure and no one has lived there for several months if not at least a year. I knew the furnace was working since I did have the heat on but I wanted them to clean the furnace and check the AC unit as it felt like it wasn't cooling. I also waited after the remodel as I knew both would be dirty afterwards. They went to the property, gave them the code to enter so they could go on their own time as it was still vacant. The feedback from Betlyn was the furnace was cleaned, check and in working order. The AC on the other hand was out of freon and they recommended replacement due to the age of the AC unit. I spoke to the owner on the phone and he gave me a price to replace the furnace and said nothing else. I wanted to obtain another estimate for the AC replacement. When this company came to the property, they called and said the furnace is dirty and there is no air flow at all (see photo). I called Betlyn to find out why they didn't clean the furnace as that was what I paid to have them do. The owner was extremely rude, condescending and just down right disrespectful. He kept asking if I was going to have them replace the AC unit and said the furnace would be cleaned as that was part of the AC replacement price (but they never told me this originally). I asked what was my $110 payment for and he gave me some rude comment and made up story, he even told me the gas wasn't on (which it was as the heat was on). Then he kept asking if I was going to have them do the AC unit, I said I want my furnace cleaned first and then he hung up on me. The bottom-line is don't ever question their work then you will never have to worry about being hung up on. $110 down the drain!"

"Overall the multiple projects went well. More costly than expected but we did receive some discounts which helped. The only one item I would mention is that we bought an incorrect faucet/drain combination. The tech replaced the drain components but since the faucet we had was designed to have a pull lever for the drain, and the one he used was a push down stopper, the hole where the pull up leveler would have gone stayed opened. It does not look good so we now need to live with it."

"Great work and easy to work with!"

"They did a very professional job. Brought the place up to code and made it so I can proceed with buying my forever home. To top things off Brought a small generator to keep heat and light on for my reptile. I plan on hiring them again for the last little electrical things that need to be done."

"Good but high priced"

"Awesome, experience. I had AC installed at my son's home. The owner, Chester and team were very professional and flexible with our timeframe of work from beginning to end. I would definitely recommend their service."

"We had a generator installed several years ago and very happy with it and all the service that they have done over the years."

"Owner showed up with a small crew and a crazy new piece of equipment. Excavated down below my foundation and to the septic tank. Came into the basement and jackhammered the floor. Removed all the old terracotta pipe inside and out. Installed all new PVC pipe all the way down to the septic tank. Put gravel down to protect the new pipe. Poured concrete in the basement to close the floor back up. Only took one day to get the new pipe in. Came back the next to close the ground and floor up. Great experience, basement no longer smell like sewage."