Get matched with top window shutter repair pros in Warren, OR

"Lynn Lapping, one of the sales representatives, came to my house, measured the windows and the next day sent me a quote for blinds (Hunter Douglas Applause Line). During that first visit, she was friendly and provided answers to all of my questions. Two weeks later, I contacted her to come by and measure three kitchen windows, as I am planning to put roman shades in them. Lynn came by, but she seemed off, she was rushed, impatient and a bit rude. I had recently received a quote for drapes from another company and I asked her if she thought the prices were reasonable for the type of drapes. She was annoyed and told me that I should had ask her to measure those windows during her first visit to get a quote for drapes.  However, at that time, I had no plans to put drapes there so I could not have planned for it. I ignored her demeanor and attitude, we all have bad days, and so I assumed she was simply having a bad day.
I wanted to place a deposit for the blinds on the spot but she locked herself out of their system and she could not process my payment. She told me that someone would call me to get my credit card information, but no one ever did. I called her the next day to ask for the final quote and make sure everything was ready to go, she told me she would get the quote to me later that evening or the next day. She never did. I called the following day and left a voice mail for Lynn. The office manager e-mailed me to let me know that Lynn would be out of the office due to a family emergency and that she would contact me the following week to place the order. I e-mailed her back and ask her if someone else could help me with the order as I did not want to delay the process an additional week (lead time is three to four weeks). She told me that John the company owner would contact me to process the order. All of these e-mails were exchanged on a Wednesday. The weekend came and the owner never e-mailed or called me. On Monday I e-mailed the office manager to ask if someone would be calling me to process the order. I also ask her to let me know if they could not process my order so that I could find another provider. I received the following e-mail: "We apologize for the delay. Due to the scheduling conflicts with our designers, we will not be able to assist you with your order.  We apologize for any inconvenience this has caused." 
While I understand that family emergencies do happen, it does not make sense for a business to stop because one of their employees is unavailable. I am happy that my order did not get process through this company; I can get Hunter Douglas blinds for the same price with other providers. What would have happened if I had trouble either with the delivery, installation or quality of the blinds and Lynn was not available to handle those situations? Again, business continuity is a must for a company to be successful, business can not stop for one employee. 

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"I had a great experience with Lifetime Windows and Doors. I worked with Matt to purchase and install a new front door. I love my door and the accent glass, price was as expected, installation was smooth, good communication, and everyone is so nice. I would work with Lifetime again for future needs."

"Matt is amazing. We had several projects and he did a great job with everything. Installed a door, reframed another, perfectly installed a large mirror and several others. He's polite, respectful of the work area, and talented. Highly recommended and would hire him again."

"Colonial Restorations was superb.   Our family very much enjoyed working with Brad Green and Tom Green.  

At the outset, they made thorough assessments of our family's barn, identifying several problem areas and offering multiple proposals for how best to address each (including strategies and estimates).  They walked through the different proposals with us, addressing all questions and discussing different options.  This was extremely constructive and important to the process. 

They demonstrated very clear understanding of post-and-beam wood construction.  They displayed great expertise in working with wood (white oak, red oak, hemlock) and with the tools, jacks and cribbing needed for this work.  They worked carefully, always putting in place the necessary jacks and cribbing in advance of each phase of this project.

They were clear about their schedule and were very responsible about communicating with us.  If there were a day that they would not be on site, they let us know ahead of time.  With the exception of a snow storm and an illness, they were on site five days a week from the first week in January till the second week in February, 2016.  

By the completion of this project, Colonial Restorations had made significant and important structural repairs to our barn.  This work was done with care, craft, accuracy, and to code.  (All elements of this project were examined and passed by the building inspector.)  Most important, these repairs respected and worked with the existing structure and materials of the barn.

We could not be happier with these repairs or with the work done by Colonial Restorations.  It was a pleasure working with Brad and Tom."

"Overall, the project went very well. Mark was great to work with - he totally got the vision for the bathroom update. The work involved moving plumbing, moving electrical, replacing a window, replacing the tub, retiling the shower, retiling the floor, putting up drywall, installing a new countertop Travis is a wizard with a tile saw, and I must say that the quality and workmanship; is unmatched. While the bulk of the work was being performed, Mark & Travis were right on point - it was great to see progress being made every day. They were also totally respectful of the living space and in general, great guys. If there's a sour note in this symphony, it's that the last 5% of the job (installing the window, minor finishing touches) took about as long to complete - 4-5 weeks - as the major work did. The project started in July 2015 and wrapped up in early October, though the bathroom was totally functional (i.e. 95% done) by Labor Day. After Labor Day it was difficult to get in contact with Mark and schedule the final work; a situation in which I think any customer/contractor might find themselves in at the end of a project, as I imagine he had other jobs to ramp up and manage during that time."

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I exchanged emails and pictures in advance of my appointment, and got some details about what to expect including the names of both workers. The workers arrived a bit early (so much better than late:-), I showed them what I needed, and one person started the work while I went to the hardware store with the other fellow to purchase the materials needed.

There was one drywall project that I thought would require an expensive repair. Instead, they fixed it easily and I was thrilled. 

They fixed a crooked cabinet in my kitchen that had been driving me crazy.

 They replaced door trim and added baseboard trim to several rooms, including the kitchen. After they left I discovered that they'd actually moved the refrigerator and put trim on that portion of floor too! I didn't even think to request this and was so happy to see it. Clearly, they take their work seriously and wanted to do the best job possible, but this was above and beyond and I'm so happy!

I'd purchased a block of hours at a discount from Angie's list, and they finished my tasks a few minutes early. So they offered to do a few other minor things instead of packing up immediately. Wonderful!

I am so very pleased with this company. I would absolutely use them again and would recommend them to anyone. The work they did for me was simple, but given the level of quality and attention to detail, I'd trust them with something larger without hesitation.

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"no problems, prompt, good quality"

"They did a very good job, and they were careful not to damage siding or surrounding landscaping.   Cleaned up the work area each day, and upon completion left the area looking better than before the work started.   The best part -- no more leaking water in our basement.   I waited to write this review until we had been through a couple period of heavy rain.   Thanks Q!
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"    IN the beginning we had several companies come in and give us bids and options on getting the cabinets repaired.  Two of the companies voiced that the cabinets were too severely damaged and needed to be completely striped and refinished.  with a cost that was between 4000 and 6000$.  I had heard from a friend about a process called restoration. with that process i was told that aged or damaged cabinets could be brought back to looking new for a fairly inexpensive cost.  Then asked both the businesses if they new anything about restoration both responded with thats not possible and doesn't work.      To say the least I was not convinced.   I then called my friend who told me about the restoration, she gave me a referral card for The Wood Doctor. Right from the start the wooddoctor crew made us feel comfortable about having them in our home. They seemed polite, professional, and trustworthy. I asked them about the restoration process. THey explained the process and told us the cost. In the short of it we preceded with them. THe results were awesome! The cabinets looked like new and cost was a fraction of what it would have cost to completely strip and refinish the cabinets.  THANK YOU WOOD DOCTOR."

"The JCR crew did an excellent job repairing the structural pieces and replacing my 35yr old roof. The workmanship and products were all high quality and Jose took the time to explain all my questions. I recommend them to anyone needing work and will definitely use them again for my construction needs."