Get matched with top window shutter repair pros in Warren, OR

"Lynn Lapping, one of the sales representatives, came to my house, measured the windows and the next day sent me a quote for blinds (Hunter Douglas Applause Line). During that first visit, she was friendly and provided answers to all of my questions. Two weeks later, I contacted her to come by and measure three kitchen windows, as I am planning to put roman shades in them. Lynn came by, but she seemed off, she was rushed, impatient and a bit rude. I had recently received a quote for drapes from another company and I asked her if she thought the prices were reasonable for the type of drapes. She was annoyed and told me that I should had ask her to measure those windows during her first visit to get a quote for drapes.  However, at that time, I had no plans to put drapes there so I could not have planned for it. I ignored her demeanor and attitude, we all have bad days, and so I assumed she was simply having a bad day.
I wanted to place a deposit for the blinds on the spot but she locked herself out of their system and she could not process my payment. She told me that someone would call me to get my credit card information, but no one ever did. I called her the next day to ask for the final quote and make sure everything was ready to go, she told me she would get the quote to me later that evening or the next day. She never did. I called the following day and left a voice mail for Lynn. The office manager e-mailed me to let me know that Lynn would be out of the office due to a family emergency and that she would contact me the following week to place the order. I e-mailed her back and ask her if someone else could help me with the order as I did not want to delay the process an additional week (lead time is three to four weeks). She told me that John the company owner would contact me to process the order. All of these e-mails were exchanged on a Wednesday. The weekend came and the owner never e-mailed or called me. On Monday I e-mailed the office manager to ask if someone would be calling me to process the order. I also ask her to let me know if they could not process my order so that I could find another provider. I received the following e-mail: "We apologize for the delay. Due to the scheduling conflicts with our designers, we will not be able to assist you with your order.  We apologize for any inconvenience this has caused." 
While I understand that family emergencies do happen, it does not make sense for a business to stop because one of their employees is unavailable. I am happy that my order did not get process through this company; I can get Hunter Douglas blinds for the same price with other providers. What would have happened if I had trouble either with the delivery, installation or quality of the blinds and Lynn was not available to handle those situations? Again, business continuity is a must for a company to be successful, business can not stop for one employee. 

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"I had a great experience with Lifetime Windows and Doors. I worked with Matt to purchase and install a new front door. I love my door and the accent glass, price was as expected, installation was smooth, good communication, and everyone is so nice. I would work with Lifetime again for future needs."

"Matt is amazing. We had several projects and he did a great job with everything. Installed a door, reframed another, perfectly installed a large mirror and several others. He's polite, respectful of the work area, and talented. Highly recommended and would hire him again."

"I cannot speak highly enough of Tom and Brad Green of Colonial Restorations. We have lived in our antique house for 16 years now, and like most old homes, some of its previous repairs were good, some not so good. Tom Green worked on this house for its previous owners, and his work was, by far, the best in the house. So, we continued to use Colonial - Tom, then Tom and Brad - as we learned the ropes about caring for an old house - our first house, old or new. Over the years, they have replaced sills and posts and beams, and rebuilt parts of our loose stone foundation. Most recently, they replaced the last original posts in our basement, (one of which was a tree trunk still with bark on it), including pouring new custom footings, in advance of our finally cementing the dirt floor. The work here is never easy - nothing is level, nothing is square - but the Greens' end result has always been beautiful - strong and made to last. Their prices are fair and without hidden costs....maybe not the lowest bid you might get, but you know it's a real bid that they will stand behind. They triage projects for us, giving us an idea of what other items will likely need attention in the next few years. We're not done with this house yet....we've never won the lottery, and there's always another repair..... and plan to use them again soon. I feel confident knowing that the next owners of this house, whoever they might be, will see the quality of the work and know that we cared enough to have the right people help us with the ongoing repair and maintenance of a 275+ year old house. I am a real person, a real customer, with no ties to the company, and was more than happy to write this review."

"I have lived in this house for 25 years, and the only project I truly feared was siding.  I have made LOTS of changes to the property  over time, but always stopped short of siding.  This was a scary project, but I signed-up because of Fine Finish Remodeling's reputation on Angie's list, etc.   Also, the siding REALLY needed to be replaced -- in some areas, it was practically held together by paint.  Other exterior improvements (roof, front door and garage door) were being done by other contractors, during the same time period.

-- Mark Stevens is owner / contractor of Fine Finish Remodeling.  He did an excellent job of communicating and moving this project along, and referring out to others as needed.  The supervisor,  Kevin Dunsworth was great, and the house shows that. 

-- Delays happened, because they do.  The contractor had some issues. The weather was sometimes lousy.  PARR lumber delivered some of the materials to somewhere else, which stopped work for about a week.  Holidays happened. People had illnesses.   Siding work stopped while  the roof was repaired and replaced (2 days).  ETC.   In general, I was impressed to watch the changes take shape.  I believe it all moved along as quickly as it could.

--I was part of the problem too.  Two different garage door companies had volunteered their opinion that I could have one BIG garage door, rather than 2 smaller doors, if I wanted to do that.  It would be no problem, according to them.  I talked to Mark, about this, and he told me what could happen if the garage door men were wrong, and recommended I consult a  structural engineer first.  He gave me a name; I called; and the short version is a huge new beam was needed.  It took 6 men to lift that into place.  The final garage door outcome is perfect. Many thanks to Mark for coordinating the extra work my super-sized garage door required.

--Logistically, the siding was removed and replaced from sides and back of house first, leaving the street appearance somewhat intact until the end.  Hardie Plank siding comes with color, but the trim is just primed, so my family did a lot of painting in our garage, and other locations.  Kevin was kind enough to give warning when there was trim to paint for an inside angle, since that would have been nasty to do after it was installed.  I had one area outside the master bedroom that had always looked strange, for the way the old trim and siding met under the eaves.  I pointed that out, and Kevin fixed it with the new trim and siding. 

--When the house was finished, it was slightly wider than it used to be, sufficiently that the downspouts no longer fit. Mark gave me the names of area gutter companies, and the first one came right out and made new downspouts and cleaned the gutters too for a great price.

--The house exterior is done, and it looks great-- and the street noises are much quieter, and odd drafts are gone.  My scary project turned out to be a good experience with a happy outcome."

"Went well.  Friendly guys who explained all the work.  Happy with outcome.
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"no problems, prompt, good quality"

"They did a very good job, and they were careful not to damage siding or surrounding landscaping.   Cleaned up the work area each day, and upon completion left the area looking better than before the work started.   The best part -- no more leaking water in our basement.   I waited to write this review until we had been through a couple period of heavy rain.   Thanks Q!
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"    IN the beginning we had several companies come in and give us bids and options on getting the cabinets repaired.  Two of the companies voiced that the cabinets were too severely damaged and needed to be completely striped and refinished.  with a cost that was between 4000 and 6000$.  I had heard from a friend about a process called restoration. with that process i was told that aged or damaged cabinets could be brought back to looking new for a fairly inexpensive cost.  Then asked both the businesses if they new anything about restoration both responded with thats not possible and doesn't work.      To say the least I was not convinced.   I then called my friend who told me about the restoration, she gave me a referral card for The Wood Doctor. Right from the start the wooddoctor crew made us feel comfortable about having them in our home. They seemed polite, professional, and trustworthy. I asked them about the restoration process. THey explained the process and told us the cost. In the short of it we preceded with them. THe results were awesome! The cabinets looked like new and cost was a fraction of what it would have cost to completely strip and refinish the cabinets.  THANK YOU WOOD DOCTOR."

"The JCR crew did an excellent job repairing the structural pieces and replacing my 35yr old roof. The workmanship and products were all high quality and Jose took the time to explain all my questions. I recommend them to anyone needing work and will definitely use them again for my construction needs."