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"Ozzie did a professional installation."

"I was out of town in January during a winter storm when I was notified of broken water pipes which had been and still were, flooding my office building. I came across The Crawlspace Crew in my search for a plumber....which they offered to help me with. At that time, that was all I thought I needed, but their expert, kind and informative receptionist told me why I was likely in need of their services....and she was so right!!! (Thank you Lexi!!) They were there to assess the situation even before I was able to see it for myself (massive destruction necessitating essentially a full remodel), established and maintained communication with my insurance company and handled the remediation promptly, professionally and courteous. I cannot say enough good things about this company and I will always be grateful to them. Excellent communication, excellent service, excellent product! Thank you, one and all!"

"We contacted five firms for bids and three returned our calls. From the very start of the bid process, we were impressed with Dorson's level of professionalism and attention to detail. After a thorough walk-thru of the property and listening to what we wanted to accomplish, we met about a week later to review his bid - in person, not in an email like others had done. We expected a one to two-page estimate with a laundry list of our project items - what we received was a bid "package" with detailed statement of work, estimates for each part of the work to be done, pictures of before (from those he took in our initial walk-thru) and proposed after pictures of items that would be used in our renovation including web site references for products he was proposing. My husband and I were very impressed with the time and effort that went into putting the package together. Again, it was well thought out, provided options, solutions, and the level of detail that gave us high confidence in choosing Dorson and Jackson Construction for the work. As we progressed with the renovation, Dorson coordinated all sub contractors, introduced them, allowed them to do their work, frequently checked in and always reviewed the completed work with us after it was done. Every subcontractor that worked on our property was professional, courteous, and left the site tidy after every work day. With every project, when uncovering old material, you never know what you may find - and we did have a couple of surprises that required extra time and material to make right but Dorson worked to ensure that it was the best long-term solution and one that made sense with our budget. Dorson was always accessible, always provided a "heads up" on our schedule for the week for subs, and we never wondered at what phase we were in our project schedule. Another (pretty awesome) thing I have to mention regarding Dorson's attention to detail - he would observe things, like the water pooling in our front yard from a poorly installed drain - and would come back the next day with a write up of a solution including diagrams, pictures, etc. - and not to say "here, if you pay me, I'll fix this" but "here's something I noticed and here's how you can fix it". His mind is always working, observing, looking for solutions to make something better. My husband and I are very happy that we chose Dorson and Jackson Construction for our renovation - and actually a bit sad to have it ending - the dust and activity won't be missed, but Dorson will be. A fine human being, a man of integrity, and a fantastic sense of humor to go with - we are hoping to stay in contact with him on a social as well as professional basis. I would recommend Jackson Construction without hesitation. Our expectations were consistently exceeded throughout our project and we are extremely pleased with the end result."

"On Friday evening I contacted Anchor Plumbing and talked to Danny about getting out new sink installed, made an appointment for Monday for him to come out and give me an estimate and if I okayed that they would install it, and that is what happened. He was right on time, did exactly what he said, and with Carlos, they carried out the extremely heavy old sink, but didn’t mention anything about how heavy it was. (I knew because my brother told me). The new sink is installed and everything works great and looks great. I couldn’t be more pleased. Also they were very pleasant, polite."

"I researched 4 companies to fully encapsulate a crawlspace damaged by flooding and rats. I also did a lot of research into possibly doing it myself so i knew what to look for. John's was the most expensive, but they were all in the same general ballpark. I was put off by some of the competitors marking insulation as "extra" and not including in their initial estimate. Insulation is required! John's costs a bit more but you get more too: John's insulated the entire floor with wrapped foam pads, dug a drain trench around the entire perimeter, jacked up every concrete pier to slide vapor barrier underneath the posts, and used proper mechanical fasteners on all of the wall insulation boards. Every nook and cranny was sealed with spray foam. The workers were amazing. They did not cut any corners. They nipped and tucked every tight little spot and never complained or made excuses. They built a plastic clean-tunnel every day and took it down down every afternoon. They did not leave behind trash. My crawlspace is clean enough to literally eat off the floor now. I would recommend John's if you want your job done correctly."

"Updated to four stars: After submitting this review originally, Sean called me and took full responsibility for the situation. They committed to improve the experience for other customers and gave me an appropriate discount for my time and inconvenience. I am grateful they are responsive and took this seriously. Thank you for your respect, Dr. Energy Saver! Previous review: two stars. Unfortunately, this has been a very difficult experience for me to address standing water & drainage in my crawl space. I agreed to work with Dr. Energy Saver back in October, hoping to have the work done before the rains started. However, the work was just completed on December 31. The communication of the team was absolutely horrible - with each of the team members understanding that my project was at different points. I was told it was done multiple times - with the piping above-ground, and an alarm that was supposed to be installed still in the box. Brandon and his team finally got it figured out and did a great job communicating, but there was still confusion between the manager, Sean, and the office staff, who even threatened via phone to put a lean on my home, even though I had been calling and emailing them. Grateful to Brandon for his work, and his respectfully addressing my concerns. However, the rest of the team really needs to fix their communication and customer service."

"Zach was very professional and gave us such a great deal. This us his work done. It's installed and just happy to have him do the work and we will call him for any other work needed for upkeep or other plumming. We will also recommend him to others."

"The rep came to our house and tested our water, which was found to be really good water. We still wanted an RO system and he explained our options. He did not upsell us on the highest end products, but educated us on our choices and we chose a system that worked for us. The follow up service over time has been outstanding. They even came to repair a part we had broken and only charged us for the part. Outstanding company with employees who go above and beyond."

Licensed, Bonded, & Insured general contractor specializing in interior/exterior remodeling and repair. Over 25 years of experience. We are a veteran owned business staffed by patriots. We believe in giving our customers a high quality product at an affordable price.\nOregon CCB#232657

"Eric and James did a fantastic job educating me on everything about my bathroom shower remodel. They did everything they can to help make this affordable."