Get matched with top bathtub restoration pros in Grand Ronde, OR

"What a roller coaster. As of the time I am typing this, my wife is a couple hours from being induced into labor. We wanted this project done so she could labor at home in a new tub, and new bathroom. One of the main selling factors was the time. ReBath would GC and it would take 9 days. That was the reason we went with them. It was a little weird having to coordinate our own electrical, but we got it sorted. Wasn’t exactly something ReBath was keen on accommodating at first, but I don’t have time for that story right now. Fast forward to the project. Given my wife’s pregnancy and the fact that we have 3 dogs, we thought it would be a good idea to get an Airbnb for the project. We stayed in an Airbnb in town for 6 days, thinking that would be the bulk of the project. Cost us an extra 1,600 bucks. The project started on Friday 8/11. It just “finished” last night, 9/6, after the painter spent 11 hours in our home to get it done. (Three coats including primer in one day?) 26 days. Nearly 3 times the promised timeframe. The room wasn’t cleaned, so I woke up early today to throw away the garbage the workers left, to mop and dust and shop vac, to put electrical covers on, and to get the room ready to move our stuff back in so our house can be somewhat ready for our new baby. The final straw was last night at about 7:30pm. This project taking so long, our stuff being all over the house, and the general state of unpreparedness we are in for our baby because of the extended work caused my wife to break down into tears last night. I had to sit there for almost an hour and comfort her because if she gets induced our baby’s crib is full of bathroom stuff. I had to watch my wife bawling because of the stress, and this wasn’t even the first time. She wanted a home birth, but they have strict blood pressure guidelines. What do you think a project like this does to a pregnant woman’s blood pressure? And the work isn’t even that great. They overextended a half wall that they had to build, which they then had to correct. Now the wall is visibly curved and the floor bounces underneath the spot they corrected because it wasn’t floated properly. They didn’t remove some plaster because the “insulation would fall”, except that there is lath underneath. This created an issue with our bathroom fan. I had to shop vac a bunch of junk out of the walls so it wouldn’t get left behind there when they dry walled. The painter decided it would be good for him to visit on a Sunday morning, which we felt obligated to accommodate because the project had already been delayed. The painter somehow got my number, even though all communication had been going through my wife, and my number was not in rebaths system. We still don’t know how he got it, or why he thought calling me was better than continuing to work with my wife. So watching my wife absolutely in bits over the stress of this, for talking so long, for doing mediocre work - that was the last straw. I DO NOT recommend this company. I will be reaching out to the CCB. I want that half wall fixed so it doesn’t annoy me every time I walk past it, but I will not allow this company back into my home. They will pay the bill for another contractor of my choosing to fix the wall. And that’s that. Edit: The painting is garbage too. They didn’t tape anything off, just hand painted the trim. It is uneven as can be. There’s spot of paint all over our brand new floors. This company should be ashamed."

"We ordered a Covana SwimSpa cover back in July or August of 2021. They finally received the product from the manufacturer in March of this year. When the installation team came to put it all together they realized that the person who had placed the order with the manufacturer had missed the fact that the cover was slightly too large to make a proper seal. The installation guys, who were great by the way, said they would work with All Spa to get is sorted out (new parts to make it work). Anyway, it's been a month and the thing is still sitting half assembled in my yard. Keep in mind that this is a $10K cover left partially assembled and covered in a tarp. I've made 5 inquiries via phone to All Spa to at least get a status update but have yet to respond. It really just speaks to a major lack of professionalism to not even have the decency to let us know the status of what is going on. I don't usually leave reviews like this but I think that this certainly warrants a 1 star review."

"Mike was very responsive during the estimate and scheduling phase. I appreciated that he answered all my questions in a timely manner. Quinton arrived to the job exactly when they said they would, and the job took exactly as long as they told me it would (3-4 hours). All of the surrounding surfaces were taped off very well and I appreciated that he explained everything I would need to know for after care. The tub looks great and I'm excited to put some new hardware on it to finish the transformation. Very affordable upgrade if you arent looking to tear up your bathroom."