"After purchasing our home in 2016, built in 1966 but remodeled in 2012-14, we thought there would be no major projects. Everything looked fantastic on the outside, but lurking behind the walls were ticking time-bombs from "sub-optimal" materials and poor craftsmanship by the prior homeowner’s contractor. In early 2018, a darkening in the hardwood of the hallway floor outside the master bedroom and bowing of the baseboard and wall-board were our first clue something was not right. Because of the outstanding experience we had with Dorson Jackson of Jackson Construction, we gave him a call and asked if he could investigate. After opening the hallway wall-board, he discovered water was leaking, and had been leaking for some time, from the master bath shower. After consulting with our homeowner’s insurance firm, a claim was filed and we began the process of repair and replacement. It was awful to see the behind the walls, behind the pretty tile and glass, just how much damage had been done. To tear out thousands of dollars of nearly-new tile and fixtures made our stomachs turn but once the true extent of the damage was revealed, we were very thankful that we were in such good hands with Dorson. The subcontractors Dorson provided for electrical, plumbing, tile, glass, and paint – all of them were very professional and we never guessed where we were in the project thanks to Dorson’s frequent updates and weekly schedule plans. On our own dime (in addition to the insurance), we upgraded ventilation, floor tile quality, added radiant floor heat, and changed the location of the valve to one that made more sense. Dorson was mindful of our budget and provided options at varying price points. Not only was our master bathroom repaired, it was elevated to a new level of quality, thanks to Dorson and Jackson Construction’s excellent work. He also pulled permits for any and all areas that were necessary. Dorson’s attention to detail was recognized and commended by our insurance adjuster as well. A situation that could have been very painful to work through went extremely smooth and I believe all parties were pleased. We would highly recommend Dorson Jackson of Jackson Construction, without hesitation."

We pride ourselves on our extreme professionalism and attention to detail. Our customer satisfaction guarantee will assure you we will not leave your property until you are completely satisfied with our work. As a locally owned and operated business you can trust that we will treat your home as we would treat our own. Give us a call today, and we look forward to working with you! \n\nWe also are highly experienced in insurance claims and resolution.

"Geraldo and his crew were extremely efficient fast and did great work. We truly appreciated them coming up from Eugene to assist us here in Salem. They were great to work with and would definitely hire them again, No questions asked"

"Jordan and his crew were awesome and professional! We are very happy with their work and will have them do more for us."

"Acacia and I can most definitely recommend Joe Arnold. He has done all kinds of work for us and for many others who have asked me for referrals: landscape designing and building, irrigation systems, fencing, roof repairs, plumbing, electrical work, dry wall, installing fixtures, painting, washer and dryer repairs, door installation and refinishing, etc., etc, etc. He is immensely knowledgeable, extremely creative when looking for fixes to problems, easy to work with, and easy to reach and communicate with. As anyone who has had contractors work on their homes can testify, the importance of this last item about being able to reach and communicate with your contractor cannot be underestimated. Here is an example of the kind of work Joe does and the kind of man he is. A friend of ours had started a major bathroom remodeling project. As so so often happens, months into the project, thousands of dollars invested, and major demolition work done, my friend's contractor abandoned her, disappeared without a trace, leaving her for several months without a bathroom. I referred her to Joe Arnold. Giving her exactly what she wanted, Joe finished the job in two weeks and for thousands less than the original contractor wanted. That's Joe. And speaking of having saved this friend money, Joe's fees were always very fair in cost. More than fair. On this last point, beyond the type of savings he generated for one neighbor, several other neighbors to whom I have referred Joe have actually paid him more than his estimate because they felt he was charging them TOO LITTLE. What more can I say than that?"

"We did almost the entire house through Paul. Some of his workmanship - especially the fine details like small paint splatter, garage floor epoxy coat application, and cabinet painting - was 3 stars at first. Other work he did - installing new plumbing fixtures, bathtub sliding doors, sheet metal exhaust for kitchen - were 5 stars. Paul consistently worked to get it right and make me happy. He was always responsive and available. His attitude is 5 starts. He was open about his costs. Some things dragged on but most remodel contractors suffer from this ailment. Because of the scarcity of tradesmen in Bend/Central Oregon, I recommend learning the history about his subcontractors before they start work on your house. Most were good but a couple did not have the right experience."

"They were very professional and payed attention to details on what I needed done."

"I was looking for someone to repair a leak where my patio cover met the wall of my garage. I had several estimates but chose this company because they were the only ones to "find" a soft spot in the rest of my roof that "needed" the plywood replaced. Their estimate was $1000 more than anyone else but I figured that was because of the soft spot repair. A $760 down payment was required to start the work. The contractors arrived, proceeded with the work, told me the soft spot was fine and didn't need to be replaced, and finished the next day. Nobody came to inspect the contractors work to make sure all was done. When the bill arrived, I went up to check the work and noticed that not everything was done and it still leaked. I sent a text message to the company. No response. I sent an email the next day and their representative came to my house and confirmed that not all the work was done and they would send the contractors out again,...but it would required another down payment of $1140 this time, even though it wasn't my fault their contractors didn't finish the job. The contractor showed up unexpectedly a week later; nobody had told me they would be arriving that day, and finished the job. The company only took $105 off the final invoice for not needing to repair the soft spot. I could've saved $1000 with someone else and probably had an easier time of it. FYI, this company only guarantees their repair work for 30 days. EDIT 04/24/2023: was offered a $500 refund to remove my reviews or change them to 5 stars. I canâ t figure out how to remove this one so I changed it to 5 stars. I need the cash to find someone else to fix the leak."

"Very professional. Wants to make sure you are satisfied with the work he and his crew have done. I would hire again."

"It was fine. The original design didn’t meet my needs based on the information I provided them. However, they revised the plans which worked out better for me. They were able to get the first draft to me pretty quickly."