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"After purchasing our home in 2016, built in 1966 but remodeled in 2012-14, we thought there would be no major projects. Everything looked fantastic on the outside, but lurking behind the walls were ticking time-bombs from "sub-optimal" materials and poor craftsmanship by the prior homeowner’s contractor. In early 2018, a darkening in the hardwood of the hallway floor outside the master bedroom and bowing of the baseboard and wall-board were our first clue something was not right. Because of the outstanding experience we had with Dorson Jackson of Jackson Construction, we gave him a call and asked if he could investigate. After opening the hallway wall-board, he discovered water was leaking, and had been leaking for some time, from the master bath shower. After consulting with our homeowner’s insurance firm, a claim was filed and we began the process of repair and replacement. It was awful to see the behind the walls, behind the pretty tile and glass, just how much damage had been done. To tear out thousands of dollars of nearly-new tile and fixtures made our stomachs turn but once the true extent of the damage was revealed, we were very thankful that we were in such good hands with Dorson. The subcontractors Dorson provided for electrical, plumbing, tile, glass, and paint – all of them were very professional and we never guessed where we were in the project thanks to Dorson’s frequent updates and weekly schedule plans. On our own dime (in addition to the insurance), we upgraded ventilation, floor tile quality, added radiant floor heat, and changed the location of the valve to one that made more sense. Dorson was mindful of our budget and provided options at varying price points. Not only was our master bathroom repaired, it was elevated to a new level of quality, thanks to Dorson and Jackson Construction’s excellent work. He also pulled permits for any and all areas that were necessary. Dorson’s attention to detail was recognized and commended by our insurance adjuster as well. A situation that could have been very painful to work through went extremely smooth and I believe all parties were pleased. We would highly recommend Dorson Jackson of Jackson Construction, without hesitation."

"He is the man very professional on time does his work in a timely manner will hire him again"

"Jordan and his crew were awesome and professional! We are very happy with their work and will have them do more for us."

"Acacia and I can most definitely recommend Joe Arnold. He has done all kinds of work for us and for many others who have asked me for referrals: landscape designing and building, irrigation systems, fencing, roof repairs, plumbing, electrical work, dry wall, installing fixtures, painting, washer and dryer repairs, door installation and refinishing, etc., etc, etc. He is immensely knowledgeable, extremely creative when looking for fixes to problems, easy to work with, and easy to reach and communicate with. As anyone who has had contractors work on their homes can testify, the importance of this last item about being able to reach and communicate with your contractor cannot be underestimated. Here is an example of the kind of work Joe does and the kind of man he is. A friend of ours had started a major bathroom remodeling project. As so so often happens, months into the project, thousands of dollars invested, and major demolition work done, my friend's contractor abandoned her, disappeared without a trace, leaving her for several months without a bathroom. I referred her to Joe Arnold. Giving her exactly what she wanted, Joe finished the job in two weeks and for thousands less than the original contractor wanted. That's Joe. And speaking of having saved this friend money, Joe's fees were always very fair in cost. More than fair. On this last point, beyond the type of savings he generated for one neighbor, several other neighbors to whom I have referred Joe have actually paid him more than his estimate because they felt he was charging them TOO LITTLE. What more can I say than that?"

"We did almost the entire house through Paul. Some of his workmanship - especially the fine details like small paint splatter, garage floor epoxy coat application, and cabinet painting - was 3 stars at first. Other work he did - installing new plumbing fixtures, bathtub sliding doors, sheet metal exhaust for kitchen - were 5 stars. Paul consistently worked to get it right and make me happy. He was always responsive and available. His attitude is 5 starts. He was open about his costs. Some things dragged on but most remodel contractors suffer from this ailment. Because of the scarcity of tradesmen in Bend/Central Oregon, I recommend learning the history about his subcontractors before they start work on your house. Most were good but a couple did not have the right experience."

"Super friendly staff and effictive services"

"James and his team evaluated my roof, discovered the problem, and fixed it. In addition, he informed me on potential repair locations. I had been attempting to have my roof fixed but had received no response from other contractors. I'm very glad I chose NW Builders, and I recommend them to anybody in need of roof repair."

"Very professional. Wants to make sure you are satisfied with the work he and his crew have done. I would hire again."

"I did not go with this company, they refunded my money because I didn't like their design.   I've reviewed this before.  Please can you stop these requests to do a review.
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"Purchased coupon on August 11, 2011.  Because I was remodeling my kitchen myself after work and weekends, I didn't have time to deal with the creating the room drafts, plans, layouts or measurements she required.  I did contact Jill and explain the situation and she was very understanding.  She said because I contacted her, not to worry about the deadline.  I remained in contact with her over the next few years (that's how long it took me) and when I was ready around the start of 2014, she worked hard to provide her new design.
A true professional and great person to work with.  The design was spot on and my wife and i were very impressed.  Thank you Jill.
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